Field Service Engineer II

Repligen Corporation

Field Service Engineer responsible for the installation and maintenance of bioprocessing technologies. Based in New England with significant travel across the USA, providing technical support and training.

Posted 7/22/2026full-timeRemote • Connecticut, Massachusetts, New Hampshire, Rhode Island, Vermont • 🇺🇸 United StatesJuniorMid-Level💰 $44 - $60 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, qualifying, and maintaining TFF/TFDF Systems and Chromatography products, with a strong focus on customer training and technical support. Proficient in executing SOPs and maintaining compliance with GMP or GLP standards while effectively managing service documentation and customer interactions.

Highest-signal resume keywords

TFF/TFDF Systems InstallationChromatography MaintenanceGMP ComplianceTechnical SupportCustomer Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Field Service ExperienceAnalytical AptitudeMechanical AptitudeElectronic AptitudeSOP Execution

Soft Skills

Strong Planning SkillsExcellent Communication Skills

Tools & Technologies

PATsmart™ Analytical ProductsXCell™ ATF

Industry Keywords

Cleanroom ExperienceIQ/OQ/PQ QualificationSite Acceptance TestsFactory Acceptance TestsService Documentation

About the role

Key responsibilities & impact

Install, qualify (IQ/OQ/PQ), maintain, and repair TFF/TFDF Systems, Chromatography, PATsmart™ Analytical products, XCell™ ATF, and related systems.
Collaborate with internal teams to execute Site Acceptance Tests (SAT) and support Factory Acceptance Tests (FAT) as needed.
Deliver customer training on system operation, software, and accessories.
Provide remote and on-site technical support to customers and internal teams.
Maintain accurate documentation of all service activities and escalate issues as needed.
Follow-up with customers and/or colleagues on all Service deliverables, pre and post service events.

Requirements

What you’ll need

Bachelor’s degree in Electronics, Mechanics, Engineering, Laboratory Science, or equivalent work experience/training
2 – 4 years of experience in field service for scientific instruments or bioprocess equipment
Strong planning skills to prepare all tools, equipment, and travel needed for customer visits
Identifies opportunities and demonstrates initiative for continued growth and driving process improvements
Experience with working in a Cleanroom is preferred
Strong analytical, mechanical, and electronic aptitude
GMP or GLP experience preferred
Ability to execute SOPs and technical documentation
Excellent verbal and written communication skills in English
80% travel across the USA.

Benefits

Comp & perks

paid time off
health/dental/vision
retirement benefits
flexible spending accounts