Events

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers
• Host a variety of in-store sampling and product pairing events focusing on product presentation
• Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling
• Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.

Order Writer, Merchandiser, Selling Event Specialist – Part-Time

• Coordinating incident resolution in partnership with the Restoration Lead to drive technical teams toward rapid service recovery
• Making incident prioritization decisions based on the Enterprise Priority Matrix
• Communicating timely, clear, and actionable updates to enterprise stakeholders, including business and technical leadership
• Preparing and distributing post-incident summaries, and executive-level notifications
• Escalating issues appropriately and ensuring accountability across support teams and vendors
• Partnering with Problem Management to ensure incidents with recurring patterns are addressed structurally
• Identifying trends and recommending improvements to tools, processes, and operational practices
• Supporting continuous improvement initiatives, including automation and process optimization
• Participating in on-call or escalation rotations for off-hours incident support

Senior Problem, Incident and Event Management Engineer

• Facilitates the coordination and restoration of services impacting key technology platforms and applications
• Serves as a central point of contact for high-priority incidents, driving timely resolution while minimizing business impact
• Responsible for managing the full lifecycle of incidents from detection through resolution
• Makes incident prioritization decisions based on the Enterprise Priority Matrix
• Communicates timely, clear, and actionable updates to enterprise stakeholders
• Prepares and distributes post-incident summaries, and executive-level notifications
• Escalates issues appropriately and ensures accountability across support teams and vendors
• Partners with Problem Management to ensure incidents with recurring patterns are addressed structurally
• Identifies trends and recommending improvements to tools, processes, and operational practices
• Supports continuous improvement initiatives, including automation and process optimization
• Participates in on-call or escalation rotations for off-hours incident support

• Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.
• Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
• Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers.
• Host a variety of in-store sampling and product pairing events focusing on product presentation.
• Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling.
• Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products.
• Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, and slicing techniques.
• Mentor deli associates to become passionate about providing exceptional customer service.

Order Writer, Merchandiser, Selling Event Specialist

• Manage the full lifecycle of WBCA events, including pre-event planning, on-site execution, and post-event evaluation.
• Develop and manage detailed project timelines, ensuring deadlines, deliverables, and accountability across stakeholders.
• Collaborate with WBCA leadership and internal teams to align event logistics with organizational goals.
• Create and oversee on-site staffing plans, including schedules, roles, and points of contact.
• Provide hands-on, on-site leadership to ensure smooth execution and high-quality attendee experiences.
• Manage speaker logistics, including confirmations, contracts, materials, and travel or lodging support as needed.
• Coordinate with marketing and communications partners to ensure accurate speaker and program information for promotional materials.
• Lead coordination with A/V providers and hotel partners to specify technical needs and supervise on-site production.
• Manage the A/V RFP process, contracting, on-site oversight, and post-event invoice reconciliation.
• Research, contract, and manage the event or convention mobile app, including content uploads and ongoing updates.
• Support the management of third-party vendors, including contracts and operational logistics.
• Coordinate logistics related to meeting space, room blocks, food and beverage, and event flow.
• Develop and manage event budgets within assigned areas of responsibility (e.g., A/V, event technology).
• Review, reconcile, and resolve vendor invoices and billing discrepancies.
• Identify opportunities for cost savings while maintaining event quality and professionalism.

Events Manager, Part-time

• Completes the daily tasks required for Store Loss Prevention and safety programs
• Maintains positive relationships with Store Management
• Conducts apprehensions within established policies and guidelines
• Communicates with store Associates on damage and shrink initiatives
• Identifies and resolves internal and external theft
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

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Order Writer, Merchandiser, Selling Event Specialist – Part-Time

Senior Problem, Incident and Event Management Engineer

Senior Problem, Incident and Event Management Engineer

Order Writer, Merchandiser, Selling Event Specialist

Events Manager, Part-time

Retail Loss Prevention Detective