Senior Director, Experience – Creator Events

Wasserman

Senior Director overseeing client services for experiential agency projects with emphasis on strategic direction and hands-on execution. Leading the growth of a high-performance team while ensuring project delivery excellence.

Posted 6/19/2026full-timeRemote • Kentucky, Louisiana, Maryland, Massachusetts, New York • 🇺🇸 United StatesSenior💰 $135,000 - $160,000 per yearWebsite

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Applicant Tracking System Keywords

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Hard Skills

budget managementproject managementclient account managementintegrated project deliveryexperiential marketingstrategic thinkingprocess improvementteam buildingmentorshipfinancial acumen

Soft Skills

leadershipcommunicationorganizational skillscollaborationproblem-solvingadaptabilityentrepreneurial drivedetail-orientedsolution-orientedhigh performance culture

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

experientialsportsentertainmentculturecreator led activationsmusic talent experiencesagency experienceclient retentionbusiness developmentculturally relevant programs

About the role

Key responsibilities & impact

Lead and grow a client services team, starting with 1 direct report and scaling up as business demands
Mentor and develop talent across levels, building career paths and fostering a collaborative, high performance culture
Drive strategic and innovative thinking, developing integrated experiential solutions that align with larger campaign objectives
Maintain oversight of multiple accounts and projects, ensuring quality, consistency, and flawless delivery
Build and nurture strong client relationships, focusing on both retention and identifying new business opportunities
Partner across THE
TEAM's departments (strategy, creative, influencer, hospitality, etc.) to deliver integrated, culturally relevant programs
Manage project budgets ranging from $100K to $4M+, draft agency fees, and ensure financial targets are consistently met
Provide strong leadership in client conversations, navigating challenges and making quick, sound decisions in real time
Champion process improvements and team efficiencies while maintaining focus on white glove client service
Act as a subject matter expert on experiential and its integration into larger brand campaigns

Requirements

What you’ll need

Minimum of a Bachelor's Degree
8+ years of relevant agency experience in experiential, sports, entertainment, or culture
Proven track record managing and growing client accounts, delivering large scale integrated projects from concept through execution
Demonstrated ability to build and scale teams, with strong mentorship and leadership skills
Deep understanding of the experiential landscape, with a passion for creator led activations and music talent experiences
Previous experience working with integrated internal and external agency teams
Ability to deliver strong results across budgets both large scale and small scale, including $100K programs with limited resources
Exceptional written and verbal communication skills
Highly organized, detail oriented, and capable of navigating fast paced environments
Solution oriented mindset with ability to manage client challenges and complex scenarios
Entrepreneurial drive with eagerness to build business from the ground up and contribute to agency growth
Strong financial acumen and experience managing budgets across a wide range of scales
Comfortable working within a large agency ecosystem, proactively collaborating across functions
Ambitious, adaptable, and committed to pushing the boundaries of experiential marketing.

Benefits

Comp & perks

Professional Development : Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
Generous Time Off : Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
Parental Leave : We provide paid parental leave to support your family during important life events.
Retirement Plan : 401k plan including contribution matching.
Healthcare : Medical, dental, vision, FSA/HSA, life and disability coverage options.
Ancillary : Critical illness, identity protection, pet insurance, 529 plans and more
Commuter Benefits : Access support for travel and commuting needs, where available
Annual Discretionary Bonus : Employees are eligible for an annual discretionary bonus.