Engineering Manager

• Coach and develop your engineers through regular 1:1s, clear expectations, and opportunities that stretch their skills and build toward their goals.
• Partner with cross-functional stakeholders to shape roadmap priorities, navigate trade-offs, and drive predictable delivery by helping your team break work into shippable increments.
• Set clear standards for product quality and engineering craft, and help the team consistently deliver work that meets them regardless of pace or pressure.
• Hire and onboard strong engineers, keeping the bar high on values alignment, skill fit, and AI fluency as a core part of how they approach their work.
• Contribute to engineering culture and organizational effectiveness beyond your team through cross-team initiatives, mentorship of other managers, and helping shape how our org operates.

Senior Engineering Manager, Fan Experience

• Lead and grow a team responsible for building and scaling SELECT, DoiT's cloud cost management platform.
• Play a key role in shaping the product roadmap, technical strategy and growth of the engineering organization.
• Partner with engineers to design scalable, reliable, and maintainable products across our application, data platform, and infrastructure.
• Drive engineering excellence through strong development practices, code quality standards, observability, reliability, and operational maturity.
• Conduct performance management, goal setting, growth planning, and regular one-on-one meetings.

Software Engineering Manager

• Lead, coach and mentor a global team of Customer Engineers
• Drive organizational change that supports scalable growth by improving standardization, reducing friction, and creating more consistent experiences for both team members and customers
• Cultivate a team culture rooted in trust, accountability, humility, and proactive communication
• Drive pre-sales technical enablement in partnership with Sales to support new business growth
• Partner with leadership on strategic planning and contribute to cross-functional initiatives that align with long-term business goals
• Conduct regular 1:1s and performance reviews with a focus on career growth and continuous learning
• Stay hands-on with tools, systems, and technologies to provide real-time support and leadership
• Act as the escalation point for complex or high-priority customer issues, balancing technical resolution with excellent service
• Serve as the Voice of the Customer internally and drive initiatives to anticipate and address emerging customer needs
• Stay informed on industry trends, Microsoft technologies, and customer environments to coach the team effectively
• Guide the team in navigating complex technical problems related to Windows, Azure, Configuration Management, and software deployment environments

Manager, Customer Engineering

• Build and lead a newly formed engineering team
• Own the full lifecycle of platform from scoping and roadmap definition through architecture and delivery
• Establish strong working relationships with business stakeholders across all European markets
• Provide technical leadership and set engineering standards for the Dynamics environment
• Communicate progress, risks, and roadmap updates to a broad set of business stakeholders
• Continuously improve delivery processes, team rituals, and ways of working as the team scales

Engineering Manager – MS Dynamics

• Lead, coach, and support a team of engineers through regular 1:1s, feedback, career development, goal setting, performance management, and growth planning.
• Partner closely with Product, Design, Engineering leads, and other cross functional leads to shape priorities, clarify scope, manage tradeoffs, and deliver valuable payments capabilities to our customers.
• Create clarity around ownership, priorities, technical direction, and team standards so the team can execute with focus, accountability, and strong delivery expectations.
• Help the team break down complex payments work into clear plans with responsible sequencing, risk management, and realistic delivery expectations.
• Contribute directly as a senior engineer in targeted ways, including designing, implementing, reviewing, and supporting backend services, APIs, event-driven workflows, data models, and payment integrations.
• Guide technical decision making across APIs, services, event streams, third party payment provider integrations, observability, reliability, and operational workflows.
• Raise the quality and reliability bar for owned systems through strong engineering practices, automated testing, code reviews, monitoring, documentation, on-call participation, and incident response.
• Encourage responsible use of modern engineering tools, including AI-assisted workflows where they improve quality, developer experience, and delivery.

• Coach and develop engineers through regular 1:1s, clear expectations, and opportunities that stretch their skills and build toward their goals.
• Shape the experimentation roadmap by partnering with cross-functional peers as a strategic thought partner. Help your team navigate trade-offs and drive predictable delivery by breaking work into shippable increments.
• Champion a culture of experimentation, helping your team instrument features correctly, design reliable tests, maintain engineering rigor, and iterate quickly to generate insights and learn from both successes and failures.
• Guide technical direction for GameChanger’s experimentation platform, supporting other teams’ experimentation needs and guiding them to run effective A/B tests.
• Work with other engineering leaders to improve our culture, craft, and engineering practices across the organization.
• Attract and onboard top engineering talent, ensuring alignment with our values, technical excellence, and AI fluency in their approach to work.

Engineering Manager, Revenue Growth

• Own end-to-end delivery of software developed by the POD, ensuring timely releases that meet agreed-upon business requirements and quality standards.
• Partner with business owners to define priorities, clarify requirements, and align deliverables with strategic objectives.
• Monitor progress against commitments, proactively addressing risks, dependencies, and resources constraints.
• Ensure that solutions are scalable, secure, and reliable leveraging best practices / patterns / standards of design and architecture.
• Lead, mentor, and inspire the POD team, fostering a culture of accountability, collaboration, and continuous improvement (through experimentation and learning).
• Manage staffing; including recruitment, performance management, and professional development for direct and dotted-line resources.
• Drive adoption of CI/CD pipelines, DevOps practices, and automated testing to maintain high-quality releases.
• Provide technical coaching and professional development opportunities for team members to enhance their skills, knowledge, and career growth.
• Serve as the primary liaison between the POD and business stakeholders when there are escalations from the product owner (or team).
• Proactively collaborate with other development managers to resolve cross-team dependencies and maintain alignment with enterprise technology strategy.

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