Content Marketing Manager

• Develop and finalize cross-functional content strategies aligned to T-Mobile for Business Integrated Marketing priorities across segments and channels.
• Leverage a structured content planning system that improves visibility, consistency, and collaboration across marketing teams
• Owns and authors marketing plan
• Partner with segment marketing (inclusive of EBC), integrated messaging, and content operations teams to align priorities, workflows, and execution plans
• Collaborate with creative teams, agencies, and internal stakeholders to ensure content is on-strategy, on-message, and optimized for channel
• Track and analyze content performance by segment and channel, translating insights into optimization recommendations
• Responsible for other duties/projects as assigned by business management as needed.

Senior Integrated Marketing Manager – Cross Functional Content Strategy

• Write and edit high-quality, SEO-optimized content across formats including blog posts, solution briefs, website pages, email copy, social media posts, video scripts, and sales enablement one-pagers.
• Translate complex product capabilities and franchise industry trends into clear, engaging narratives tailored to FranConnect’s target personas.
• Repurpose long-form content (webinars, white papers, research reports) into shorter-form assets — social snippets, emails, infographics — to maximize content mileage.
• Maintain a consistent brand voice and tone across all content produced, ensuring alignment with FranConnect’s messaging framework.
• Collaborate with subject matter experts in Product, Sales, and Customer Success to extract insights and turn them into compelling content.
• Champion AI tools as a core part of your daily workflow.
• Use AI writing assistants (such as Writer, ChatGPT, or equivalent) to accelerate first drafts, generate content variations, and scale production volume without compromising quality.
• Build and maintain a library of AI prompts, templates, and content briefs that enable fast, consistent content creation across the team.
• Develop AI-assisted workflows for recurring content types (e.g., blog post drafts from outlines, email sequences from campaign briefs, social posts from long-form content) to reduce production time while maintaining editorial standards.
• Stay current on emerging AI content tools and proactively recommend new capabilities that can improve team efficiency or content performance.
• Integrate AI-generated outputs into an editorial review process that ensures accuracy, brand alignment, and human quality oversight before publication.
• Manage and execute against the editorial content calendar, ensuring timely delivery of content across all active campaigns and channels.
• Track content in production from brief to publish, flagging risks and proactively resolving bottlenecks.
• Maintain organized content repositories and asset libraries so that published and in-flight content is easy to find, update, and repurpose.
• Coordinate with Demand Generation to align content delivery with campaign launch dates, nurture sequences, and event timelines.
• Apply on-page SEO best practices to all written content — keyword integration, meta descriptions, internal linking, LLM and headline optimization.
• Use tools such as SEMrush, Ahrefs, or Moz to identify content opportunities, track keyword rankings, and inform topic selection.
• Monitor content performance using Google Analytics and HubSpot; report on traffic, engagement, and content-attributed pipeline metrics on a regular cadence.
• Use performance data to continuously improve content quality and prioritize what topics and formats to invest in.
• Work closely with the Product Marketing team to ensure new product releases, feature updates, and positioning changes are accurately reflected in content.
• Partner with the Demand Generation team to build content that supports lead generation programs, including landing pages, gated assets, and nurture email series.
• Support Sales with fresh, up-to-date collateral by turning sales feedback into actionable content updates.
• Participate in content reviews and contribute editorial feedback on work produced by agency partners or freelancers.

Senior Content Specialist

• Develop and execute a comprehensive, multi-channel consumer content strategy aligned with overarching brand and business goals.
• Establish, maintain, and socialize a centralized master content calendar.
• Drive multi-format content production across written, video, and audio channels.
• Actively write and produce high-quality content firsthand, balancing strategic leadership with direct execution.
• Collaborate with Product, Customer Experience, and Lifecycle Marketing teams to support integrated marketing campaigns.
• Monitor, analyze, and report on content performance KPIs.

Senior Manager, Content Strategy

• Generating a wide range of multi-media editorial projects, including articles, case studies, blog posts, web content, videos, award submissions and internal “knowledge sharing” or “best builder” stories.
• Repurpose stories into channel-ready formats, including social copy, email copy, and presentation content.
• The ability to manage and execute integrated campaigns, working with both internal communications and external public relations subteams.
• Being a strategic contributor to planning discussions, demonstrating the ability to put forward tactical recommendations in line with strategies; advise others on campaigns and ways they can be driven through storytelling.
• Posting a steady stream of strategic content both internally and externally.
• Contribute to over-arching editorial calendars and update schedule additions and changes.
• Providing feedback and training to others on good content best practices that helps DPR build and sustain a consistent and positive brand image.
• Optimize content and tone of voice for various platforms and channels, taking into account audiences and their behaviors.
• Ensure all content produced adheres to DPR brand standards, requirements and operational/EHS protocols.
• Help build a library of content and imagery that is easily searchable and can be leveraged for multiple uses.

Integrated Entities Content Specialist

• Primary administration and integration within our SaaS Enterprise Content Management (Document/Workflow) Suite.
• Ensure all environments are managed and maintained to meet service level agreements.
• Implement Security measures and access controls.
• Support change control and testing processes for modifications to application systems.
• Analyze system for overall performance and give recommendations for improvements.
• Provide responsive technical assistance and document configuration to support processes.
• Develop strong working relationships with third party vendors.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Identify approaches that leverage our resources and provide economies of scale.
• Quick, efficient, and effective issue resolution with proactive communication to all stakeholders.
• Recommend, schedule, and perform improvements, patches, and reconfigurations.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Work with additional functional teams to ensure optimal operations and uptime of application environments.
• Proactive monitoring and maintenance of SaaS / Windows system environments.
• Provide backup administration support to other teammates.
• Provide after-hours support.

Administrator II, Enterprise Content Management

• Lead content strategy and planning for the conference program
• Partner with Show Director and Live Content leadership to align positioning and target audiences
• Manage integration and evolution of conference program into AVIXA/InfoComm
• Own speaker and content partner ecosystem including recruitment and management
• Leverage industry input and audience research to refine topics and messaging
• Establish and manage content advisory groups as appropriate
• Monitor and analyze content performance translating insights into improvements
• Provide content leadership for attendee experience and sponsorship alignment
• Serve as a strategic content advisor to stakeholders
• Support content-led growth initiatives through supplemental editorial projects
• Partner with Event Operations for effective delivery of education programs
• Serve as primary point of accountability for conference program content status
• Represent organization externally at industry events

Manager, Live Content

• Define and maintain the strategy and product roadmap for CrowdStrike’s threat detection Engines and Detection Content.
• Partner closely with engineering teams to build and maintain highly technical and broadly scoped infrastructure components.
• Collaborate closely with CrowdStrike’s Malware Research Center, Data Science, and Engineering teams to understand threat and attack trends and proactively deliver cutting-edge defenses.
• Partner with Marketing to define go-to-market strategies, thought leadership, messaging, product positioning, benefits, and target personas.
• Engage with Sales and Support to champion recent releases and guide future product direction.
• Conduct competitive analyses and maintain updated information on competitive activities.
• Work within a team of high-performing product professionals in a collaborative environment.

Principal Product Manager – Threat Detection Engine and Content

• Serve as the senior subject matter authority and course manager for assigned curricula — owning the full lifecycle from needs analysis through delivery and sustainment
• Design, develop, and maintain training products across modalities (ILT, VILT, eLearning, webinars, job aids, videos, mobile content, and performance support tools) using ADDIE and adult learning principles
• Deliver basic and advanced instruction in your discipline in classroom and virtual environments
• Partner with Instructional Systems Designers and Curriculum Managers to convert complex policy and operational concepts into instructionally sound courses and supporting materials
• Conduct Training Needs Analyses; recommend and design new courses, products, and awareness campaigns as mission requirements evolve
• Research and apply current security policies and authoritative references to keep content accurate, current, and compliant
• Develop and refine training materials — storyboards, instructor and participant guides, scripts, knowledge checks, case studies, exercises, and job aids — tailored to varied audiences including students, executives, and managers
• Lead or support transitions from classroom to virtual and blended delivery, integrating distance learning and micro‑learning where appropriate
• Provide SME input for Alpha and Beta testing of new and revised products; recommend improvements based on learner feedback and outcome data
• Respond to student and stakeholder inquiries with timely, authoritative guidance on course content and real‑world application

Content Subject Matter Expert – Instructor

• Leads fee schedule development for specific plan(s) and/or the development and implementation of clinical editing rules
• Works with business partners to assist with cost of care claim editing goals
• Performs and/or directs complex fee modeling exercises to ensure that projected unit reimbursement changes meet corporate cost targets
• Review healthcare policy (Medicaid manuals, fee schedules, CCI, OIG Alerts, LCAs/LCDs, NCDs, Medicare manuals, etc.) for coding and billing guidelines that can be turned into software editing rules
• Create billing edits that provide clients with monetary savings and promote coding accuracy
• Prepares and presents cost of care data analysis to support the regions cost of care initiatives
• Develops and maintains the provider reimbursement strategy that will lower the cost of care, improve service, and reduce administrative expenses
• Manages special projects and initiatives

Clinical Content & Reimbursement Director

• Conceptualize, research, and pitch topics that will help tell the Splunk story across security, observability, and platform at different stages of the buyer journey, answering key buyer questions and engaging customers and prospects
• Plan, prioritize, and deliver a slate of assets (primarily long-form e-books) each quarter, owning the project from pitching to outlining and writing, to design, publication, and activation
• Partner closely with stakeholders in Product Marketing to understand the intersection of our audience’s needs and product benefits for different personas
• Work collaboratively with Global Integrated Campaigns to keep projects on track and overcome blockers
• Smartly leverage AI tools to create workflow efficiencies and optimize steps in the content production process
• Track the performance of assets you create, reporting on trends and insights
• Copyedit others' work, ensuring alignment with the Splunk tone and style guide and offering suggestions to strengthen the narrative

• Combine craft expertise with understanding of customers and business to co-create innovative solutions
• Leverage strong writing and understanding of user experience design skills to craft compelling digital content
• Use data, research insights and creative problem-solving to support customer-centered design decisions
• Work with team and partners to gather feedback, understand tech/data capabilities and emerging technologies
• Build relationships with cross-functional partners and continuously identify opportunities to collaborate
• Present work to diverse audiences using a human-centered approach, effectively articulating decisions

Content Designer – Senior Associate

• Assist with the curation of class materials like lectures and PowerPoints
• Conduct meetings with program directors to create class materials on schedule

Business SME – Content Curator

• Driving the development and execution of the clinical content scope in alignment with the product and content strategy to meet financial and operational targets
• Researching and interpreting CMS, CPT/AMA and other major payer policies based on medical coding and regulatory requirements
• Identifying common error areas that can be made into automated software logic to prevent overpayments from occurring
• Taking edits from concept to specification and then through review, testing and finally data validation
• Developing claims editing logic and content that promote payment accuracy and transparency
• Leading fee schedule development for specific plan(s) and/or the development and implementation of clinical editing rules
• Working with business partners to assist with cost of care claim editing goals
• Performing and/or directing complex fee modeling exercises to ensure that projected unit reimbursement changes meet corporate cost targets
• Reviewing healthcare policy (Medicaid manuals, fee schedules, CCI, OIG Alerts, LCAs/LCDs, NCDs, Medicare manuals, etc.) for coding and billing guidelines that can be turned into software editing rules
• Creating billing edits that provide clients with monetary savings and promote coding accuracy
• Preparing and presenting cost of care data analysis to support the regions cost of care initiatives
• Developing and maintaining the provider reimbursement strategy that will lower the cost of care, improve service, and reduce administrative expenses
• Managing special projects and initiatives

Manager, Clinical Content – Reimbursement

• Combine craft expertise with an understanding of customers and the business to co-create innovative solutions
• Leverage strong writing and user experience design skills to craft compelling, accurate and accessible digital content experiences
• Champion the customer through the design process, integrating data and research insights
• Facilitate design activities, negotiating customer needs and business goals
• Actively build understanding of tech and data capabilities to identify new opportunities
• Foster relationships with partners and collaborate to influence outcomes
• Present work across various audiences using a human-centered approach

Principal Associate Content Designer

• Responsible for content management, configuring and customizing the SharePoint and Intranet sites in accordance with local IT policy, building scalable web applications, writing and modifying code, providing technical support
• Provides first-look Security system administration, account and report creation, maintenance of security permissions, auditing, and troubleshooting on various systems to include SIMS ePAR, and ServiceNow
• Will also assist the on-site expert with facility monitoring systems such as facility alarm systems, badge systems access control, video surveillance
• Managing Microsoft and third-party application software installation, configuration, life cycle management, and inventory
• Develop and manage workflows using SharePoint Designer or other tools to automate business processes
• Organize and manage content on SharePoint Sites
• Collaborate with stakeholders to gather business requirements and translate them to technical solutions

SharePoint Content Administrator

• Oversee customer and associate facing experiences for Core Card Experiences
• Lead high-impact, highly complex projects and define design strategies
• Collaborate deeply with design and research teams and leadership
• Use quantitative and qualitative testing to ensure content meets user needs
• Provide guidance, direction and mentorship to design roles
• Champion voices of both customers and partners

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