Consultant

• Lead the design and optimization of Oracle Fusion Helpdesk
• Define SLA governance framework and service catalog
• Drive transformation from legacy systems to Oracle solutions
• Provide architectural oversight on case routing and workflows

Principal Consultant – Enterprise Apps

• Configure and maintain recruitment platform modules, including: Workflows and approval processes, Forms, fields, and templates, User roles, permissions, and security settings, Dashboards, reports, and analytics.
• Partner with Talent Acquisition, HR, Platform Teams, and business stakeholders to gather and analyze requirements.
• Manage system enhancements, change requests, and platform updates.
• Maintain system documentation, configuration guides, process maps, and user documentation.

HRIS Functional Consultant

• Provide specialist technical expertise and advisory support to ship and shore teams.
• Diagnose, implement, and optimise technical solutions.
• Manage projects and support continuous improvement initiatives across the fleet.
• Review technical details on reports and provide feedback.
• Brief surveyors prior to attendances.
• Support OPS team with technical specific information.

Technical Consultant

• Connect, collaborate and celebrate within a dynamic work environment
• Focus on what makes you happy and challenge the status quo

Travel Consultant II

• Responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.)
• Provide active travel consultation towards the business customers, including providing travel details and up-selling of related products
• Work independently on requests and take the initiative to provide assistance
• Be the first point of contact for team members and respond to questions, providing direction on policies and procedures
• Work with project teams on projects related to operations and coach travel consultants when team lead is absent
• Expertly use the appropriate BCD Travel tools and systems to complete requests
• Anticipate and provide assistance on potential challenges that may arise for customers
• Seek opportunities to review operational processes and commercial relationships with customers and provide suggestions for improvement
• Perform quality management such as error management and assist in projects as assigned
• Meet individual and team goals

Senior Travel Consultant

• Independently drive (Deliver & Grow) $1MN+ annual revenue in consulting and delivery for Fortune 50 Pharma clients• Can work across variety of projects from advanced analytics, adhoc analysis and reporting and support to deliver programs with Agentic AI transformation across Field-force transformation, omnichannel commercial excellence, marketing analytics, next best action, content tagging, patient service/ Fieldforce Copilot Programs leveraging Gen AI, AI, MLOp, LLM ops, Cloud engineering from India, alongside Practice delivery leader• Aim of client satisfaction (NPS 70+) with delivery excellence, ensuring high-quality project outcomes and client satisfaction. • Proficient in advanced analytics and solve business problems leveraging data and tools such as R / Python / SQL / Dataiku / Databricks• Ability to work on prescriptive, descriptive and predictive models using well-known ML technique using Python, R-Studio, PySpark• Strong in logical reasoning, structuring of analysis, asking the right questions and logical approach to analyse data, problems, and situations. • Drive daily client and account calls, representing the Pharma team and contributing to strategic discussions. • Drive proposal development and client presentations using latest and greatest, actively contributing to business development efforts. • Play an integral role in the pharma practice, aligning AI initiatives with broader organizational goals and closely collaborating with internal stakeholders. • Build in-depth knowledge of client business priorities, challenges, and initiatives, translating these into actionable opportunities and develop comprehensive account plans aligned with organizational goals and client strategies to drive QBRs, MBRs, JBPs• Comfortable with inter-disciplinary ways of working amongst consultants, AI, Engineering, design and other disciplines with indirect reporting and direct influence by providing guidance, support, and mentorship to foster their professional development.

Senior Consultant – Pharma

• Provide technical support, in-depth expertise, architectural leadership and proactive advisory guidance on client engagements
• Discover, define and deliver roadmaps, strategies and solutions, educating the client and internal teams as appropriate throughout the life of client engagements and AWS – Amazon Connect roadmaps
• Regularly interface with technical and business staff of client, including the managed services engagement sponsors and stakeholders
• Conduct / lead workshops for complex designs to meet client, business and technical objectives
• Manage time and expense to meet or exceed expectations defined in the client contracts
• Provide high quality content deliverables using the appropriate document templates
• Ensure Amazon Connect environment are configured as designed to the client's satisfaction and approval
• Lead complex Incident and Service Request support
• Proactively develop plans and activities to avoid delivery problems
• Lead the resolution of complex on-going technical problems through problem management
• Provide technical oversight on service delivery accuracy and quality
• Perform and lead new client technical onboarding.
• Partner with engineering teams and clients to ensure smooth onboarding and ongoing production support for managed services.
• Create and maintain RunBooks (for example: daily operations guides, troubleshooting instructions and knowledge articles)
• Work with Managers, Coworkers, Project Managers and Clients to manage expectations and timelines to ensure expectations and commitments are being met
• Identify and communicate potential cross-selling opportunities to the sales team
• Lead the discovery and write up of technical proposals
• Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management.
• Report project/task status as part of internal and client meetings.
• Provide production support, including troubleshooting, debugging, monitoring, and maintenance using tools like Splunk, Datadog, CloudWatch, and ScienceLogic.
• Conduct performance assessments and identify areas of improvement as required in the client environment
• Handle multiple Amazon Connect clients, instances, architectures, configurations, and customizations.

Lead Consultant – Amazon Connect

• Provide AMS support for Workday HCM, including Compensation and Absence business processes
• Own and resolve HCM, Compensation, and Absence support tickets, including analysis, configuration updates, testing, and deployment
• Engage proactively with clients to understand issues, provide recommendations, and communicate solutions clearly
• Support Compensation cycles (merit, bonus, eligibility updates) and Absence processes as part of ongoing operations
• Perform Workday release impact analysis and support regression testing for supported modules
• Collaborate with AMS leads and internal teams to ensure timely resolution and adherence to SLAs
• Maintain strong client rapport, acting as a trusted functional advisor
• Support documentation, knowledge transfer, and continuous improvement initiatives

Workday AMS Consultant – HCM, Compensation & Absence

• Engage with stakeholders to understand business needs and translate them into system requirements pertaining to modules SSP, Purchasing, Sourcing, Supplier Portal, SQM and Procurement Contracts.
• Application configuration as per business requirements.
• Plan, validate, and execute data migration activities from legacy systems to Oracle Fusion.
• Design and execute test scripts for unit testing, SIT, and UAT to validate functionality and performance.
• Conduct training sessions and create documentation for end-users and administrators.
• Troubleshoot and resolve functional and technical issues during implementation.
• Prepare functional and technical documentation (MC50, AN100), including setup guides and troubleshooting steps.
• Load data conversions through the FBDI process.
• Help Develop custom reports using OTBI, BI Publisher, and other Oracle reporting tools.
• Provide hypercare support and address any post-implementation challenges.
• Assist in planning, execution and monitoring of the implementation project, ensuring alignment with timelines and business objectives.
• Using in-depth knowledge of the Oracle SCM Applications, as well as industry’s best practice expertise, consults with clients to provide cost-effective solutions to client business scenarios.
• Work with Oracle to resolve service requests.

Lead Consultant – Oracle Cloud SCM

• Troubleshoot Xstore POS Issues: Provide technical support for Xstore POS systems (both L2 and L3 levels) to resolve system issues related to transactions, integration with backend systems, or hardware malfunctions.
• System Configuration & Maintenance: Assist in the configuration and maintenance of Xstore systems, including setup, upgrades, and patches.
• Incident Management: Handle escalated technical incidents (L2/L3) related to the POS systems, ensuring timely resolution while maintaining service level agreements (SLAs).
• Root Cause Analysis: Identify and diagnose the root causes of issues impacting Xstore operations, providing solutions that prevent recurrence.
• Collaboration: Work closely with internal teams (network, infrastructure, development) and third-party vendors to ensure seamless POS system operations.
• User Training and Documentation: Develop and maintain user guides, knowledge base articles, and conduct training sessions for store associates on the proper use of Xstore POS.
• Performance Monitoring: Monitor system performance, generate reports, and proactively address any performance degradation or technical issues.
• Upgrades and Patches: Assist in the planning and execution of Xstore POS software upgrades and patches to ensure systems are always up-to-date and secure.
• Support Documentation: Maintain detailed records of troubleshooting efforts, issue resolutions, and changes made to the system.

Service Consultant – Xstore POS, Level 2

• Consultant role in Digital Engineering

• Perform general administrative duties across multiple SaaS Financial Systems
• Collaborate closely with cross-functional teams
• Support/manage changes for existing integrations (in OIC 3) and reports (BIP, OTBI, FRC)
• Identify, design, and implement internal process improvements
• Provision/remove users and add/remove roles in Security Console
• Change configurations for CVRs, Account Combinations, Approval workflows
• Develop clear and effective communications to keep management informed
• Partner with functional business leads to prioritize system enhancements
• Own and enforce standardized ticket intake for Oracle/ERP/SCM requests
• Design, develop and maintain customized searches, reports, workflows
• Conduct data analysis and troubleshooting to resolve technical issues
• Assist with AI Agent feature discovery/adoption for future quarterly releases
• Build trusted relationships across departments to promote engagement
• Create and deliver meaningful Oracle Cloud reports that provide actionable business insights

Associate Lead Consultant – Oracle Fusion Techno-Functional

• Create compelling data visualizations that enable clients to gain valuable insights;
• Develop interactive dashboards and reports to facilitate data-driven decision-making;
• Design and implement analytics and data warehouse solutions that efficiently store, manage, and deliver data for analytical purposes;
• Collaborate with clients to identify analytical requirements and develop solutions that extract valuable business insights;
• Configure and extend Oracle Fusion Data Intelligence (FDI);
• Configure, implement, and optimize Oracle Autonomous Data Warehouse (ADW) to meet client data management needs;
• Configure and implement Oracle Analytics Cloud (OAC) to provide reporting, visualization, and analytics solutions;
• Develop and support data models, ETL processes, and analytical frameworks;
• Create comprehensive documentation including data models, architecture diagrams, technical designs, and best practices;
• Collaborate with internal teams and client stakeholders to ensure successful solution delivery.

Associate Oracle Consultant

• Support corporate clients with their travel needs
• Manage travel itineraries and bookings efficiently
• Collaborate with various stakeholders to ensure smooth travel experiences
• Provide excellent customer service and problem resolution throughout the travel journey

• Process and review visa applications, ensuring accuracy and completeness of all required documentation
• Maintain a strong understanding of country-specific visa regulations and provide clear guidance to applicants
• Fulfill all requests regarding immigration requirements, including passports, visas, and supporting documentation
• Provide applicants with relevant information such as processing timelines, fees, and application procedures
• Identify opportunities to improve visa processing workflows and suggest enhancements for efficiency and compliance
• Maintain, actively communicate, and continuously expand knowledge of global visa policies and immigration updates

Visa Consultant

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Marine Travel Consultant

• Usually responsible for providing a detailed technical design for enterprise solutions.
• Regularly leads large cross functional teams to include technical management of client staff assigned to implementation team.
• Provides advanced technical consulting and advice to proposal efforts, solution design.
• Works with peers outside immediate organization to define and characterize complex technology or process problems.
• Produces strategies which assist the company in becoming No. 1 in the market place.
• Actively participates in the company professions program and Practice Improvement activities.

Senior Technical Consultant

• Own professional services opportunities through their entire lifecycle
• Drive regional end-to-end execution of projects
• Manage customer requirements and expectations
• Partner with Sales and stakeholders in the region
• Coordinate with HERE Engineering and Product teams

Lead PS Consultant

• Gather and document business requirements
• Translate requirements into BRDs/FRDs and user stories
• Engage stakeholders across business and technology
• Support credit risk strategy and policy implementation
• Perform process mapping and identify improvements
• Participate in Agile ceremonies and UAT support
• Maintain documentation and requirement traceability
• Conduct data analysis using Excel/SQL

Consultant I – BA, PM

• Collaborate with data stewards and business stakeholders to analyze key Critical Data Elements and build data dictionaries.
• Guide stakeholders in identifying Critical Business Terms and mapping them to the enterprise business glossary and data flow documentation.
• Support the Data Quality Team in mapping business and data quality rules to relevant technical metadata.

See all jobs on JobTailor

Principal Consultant – Enterprise Apps

HRIS Functional Consultant

Technical Consultant

Travel Consultant II

Senior Travel Consultant

Senior Consultant – Pharma

Lead Consultant – Amazon Connect

Workday AMS Consultant – HCM, Compensation & Absence

Lead Consultant – Oracle Cloud SCM

Service Consultant – Xstore POS, Level 2

Consultant

Associate Lead Consultant – Oracle Fusion Techno-Functional

Associate Oracle Consultant

Travel Consultant II

Visa Consultant

Marine Travel Consultant

Senior Technical Consultant

Lead PS Consultant

Consultant I – BA, PM

Senior Consultant