Consultant

• Lead the design, development, and delivery of reporting and analytics solutions across Financials, SCM, and HCM;
• Translate complex reporting requirements into scalable reporting strategies and enterprise analytics solutions;
• Conduct reporting assessments, guide reporting tool selection, and establish best practices;
• Mentor team members while helping clients maximize the value of their Oracle Cloud investments;

Senior Oracle Fusion Reporting, Analytics Consultant

• Relate product functionality to business processes
• Offer implementation advice to customers on business scenarios

Lead Consultant – Enterprise Apps

• Ensure effective oversight, governance, and risk management
• Engage with stakeholders on risk assessments and quality checks
• Prepare Monthly ICA metrics
• Perform annual and semi-annual reviews of registers
• Assist in preparing executive slides for management

Consultant, Intercompany Arrangements

• Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
• Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training
• Begin to complete MuleSoft implementations for customers
• Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
• Internalize frameworks, project deliverables, best practices/policies and implementations
• Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs
• Supply to technical brown bag sessions and publish reusable content to the field
• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops

Senior Technical Consultant, Mulesoft

• Work hands-on with our customers and partners to address critically important business challenges using MuleSoft’s Anypoint Platform
• Provide technical guidance on MuleSoft implementation projects
• Evaluate the customer’s technical and functional requirements
• Develop cost-effective solutions to provide customers with demonstrable returns
• Develop solutions to help customers realize their business goals and advise them on standard methodologies for on-premise, cloud, and hybrid integration, and API management
• Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
• Begin participation in field activities with clients by shadowing seasoned architects/senior consultants
• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies
• Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
• Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs
• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops

Mulesoft Technical Consultant

• Design and build scalable solutions using languages such as .NET (C#/VB.NET), Ruby, Java, or similar technologies.
• Lead data migration and integration efforts by gathering requirements, documenting business and technical specifications, configuring and building system integrations, supporting client UAT, and resolving integration issues.
• Facilitate discussions around solution architecture, system landscape, and integrations with third-party applications such as Salesforce, JIRA, NetSuite, and Intacct
• Develop a strong understanding of Kantata’s technology stack, solution offerings, and the industries we serve.
• Collaborate closely with project teams and clients to ensure technical solutions align with business objectives and meet quality standards
• Analyze complex business challenges, align solutions with Kantata capabilities, and ensure proposed implementations drive measurable business value
• Deliver client solutions using Kantata’s professional services methodology.
• Partner with the Project Manager to define roles, responsibilities, timelines, and deliverables within the technical workstream
• Lead technical workshops with clients and third-party integrators.
• Review and approve solution scoping documents, ensuring alignment prior to architectural review
• Proactively identify and communicate technical risks, including scope creep, to the Project Manager and broader team
• Effectively manage personal workload, timelines, and effort estimates across multiple large-scale implementations
• Drive the technical discovery and solution design process with enterprise clients, ensuring scalable and sustainable solutions.

Senior Consultant, Technical Services

• Lead end-to-end implementations and support projects for Oracle Transportation Management (OTM).
• Gather and analyze business requirements related to transportation and logistics operations.
• Configure and implement OTM modules and business processes.
• Design transportation planning solutions including shipment consolidation, route optimization, and load planning.
• Configure: Rate Management, Itinerary Management, Carrier Management, Service Providers, Order Release Management, Shipment Planning, Fleet Management, Business Process Automation Agents.
• Set up transportation networks, locations, regions, and routing guides.
• Configure and manage freight rating, freight payment, and freight settlement processes.
• Develop and support integrations between OTM and external systems using XML, REST APIs, SOAP, and integration middleware.
• Configure event management, tracking, visibility, and exception handling processes.
• Support testing activities including SIT, UAT, and performance testing.
• Troubleshoot production issues and provide ongoing application support.
• Create functional specifications, configuration documents, and user training materials.
• Collaborate with business users to identify process improvements and optimization opportunities.

OTM Consultant

• Manage and optimize Copado release management processes for Salesforce.
• Implement and maintain CI/CD pipelines using Copado.
• Collaborate with development and operations teams to ensure smooth deployments.
• Troubleshoot and resolve issues related to Copado and Salesforce deployments.
• Provide training and support to team members on Copado best practices.
• Manage back promotion and keep the environments in sync using Copado.

Principal Consultant

• Responsible for accurately and efficiently handling incoming contacts requests via multiple channels (i.e. phone, email, etc.)
• Provide active travel consultation towards the business customers
• Provide exceptional service which exceeds client expectations
• Effectively manage and control all facets of travel arrangements, as requested by our clients

Travel Consultant III

• Design and implement Acumatica ERP customizations
• Develop and maintain Acumatica extensions using C# and .NET
• Build integrations with third-party applications and APIs
• Create custom workflows, reports, dashboards, and business processes
• Troubleshoot technical issues and provide implementation support
• Collaborate with functional consultants and business stakeholders
• Participate in solution design and technical architecture discussions

Acumatica Consultant

• Be the technical product expert and focal point in the region/country for the specific product range
• Proactively facilitate and/or provide product based training to the sales force & channel.
• Co-operate with the sales force in promoting the product range to existing and new customers with presentations, demonstrations, proof of concepts, performance tests and/or similar activities.
• Define and articulate product differentiators and values versus competition.
• Analyze competitive product lines, have knowledge of competitor's strategy, further define competitive differentiators.

Technology Consultant – Industrial Automation

• Gather, analyse and document business requirements for Workday HCM processes and functionality.
• Configure and maintain Workday HCM modules depending on business need.
• Lead or support workshops and process reviews with stakeholders.
• Support data migration, testing, defect resolution and deployment activities.
• Keep up to date with Workday releases and recommend opportunities for improvement.

Workday HCM Consultant

• Lead the design and optimization of Oracle Fusion Helpdesk
• Define SLA governance framework and service catalog
• Drive transformation from legacy systems to Oracle solutions
• Provide architectural oversight on case routing and workflows

Principal Consultant – Enterprise Apps

• Configure and maintain recruitment platform modules, including: Workflows and approval processes, Forms, fields, and templates, User roles, permissions, and security settings, Dashboards, reports, and analytics.
• Partner with Talent Acquisition, HR, Platform Teams, and business stakeholders to gather and analyze requirements.
• Manage system enhancements, change requests, and platform updates.
• Maintain system documentation, configuration guides, process maps, and user documentation.

HRIS Functional Consultant

• Provide specialist technical expertise and advisory support to ship and shore teams.
• Diagnose, implement, and optimise technical solutions.
• Manage projects and support continuous improvement initiatives across the fleet.
• Review technical details on reports and provide feedback.
• Brief surveyors prior to attendances.
• Support OPS team with technical specific information.

Technical Consultant

• Connect, collaborate and celebrate within a dynamic work environment
• Focus on what makes you happy and challenge the status quo

Travel Consultant II

• Responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.)
• Provide active travel consultation towards the business customers, including providing travel details and up-selling of related products
• Work independently on requests and take the initiative to provide assistance
• Be the first point of contact for team members and respond to questions, providing direction on policies and procedures
• Work with project teams on projects related to operations and coach travel consultants when team lead is absent
• Expertly use the appropriate BCD Travel tools and systems to complete requests
• Anticipate and provide assistance on potential challenges that may arise for customers
• Seek opportunities to review operational processes and commercial relationships with customers and provide suggestions for improvement
• Perform quality management such as error management and assist in projects as assigned
• Meet individual and team goals

Senior Travel Consultant

• Independently drive (Deliver & Grow) $1MN+ annual revenue in consulting and delivery for Fortune 50 Pharma clients• Can work across variety of projects from advanced analytics, adhoc analysis and reporting and support to deliver programs with Agentic AI transformation across Field-force transformation, omnichannel commercial excellence, marketing analytics, next best action, content tagging, patient service/ Fieldforce Copilot Programs leveraging Gen AI, AI, MLOp, LLM ops, Cloud engineering from India, alongside Practice delivery leader• Aim of client satisfaction (NPS 70+) with delivery excellence, ensuring high-quality project outcomes and client satisfaction. • Proficient in advanced analytics and solve business problems leveraging data and tools such as R / Python / SQL / Dataiku / Databricks• Ability to work on prescriptive, descriptive and predictive models using well-known ML technique using Python, R-Studio, PySpark• Strong in logical reasoning, structuring of analysis, asking the right questions and logical approach to analyse data, problems, and situations. • Drive daily client and account calls, representing the Pharma team and contributing to strategic discussions. • Drive proposal development and client presentations using latest and greatest, actively contributing to business development efforts. • Play an integral role in the pharma practice, aligning AI initiatives with broader organizational goals and closely collaborating with internal stakeholders. • Build in-depth knowledge of client business priorities, challenges, and initiatives, translating these into actionable opportunities and develop comprehensive account plans aligned with organizational goals and client strategies to drive QBRs, MBRs, JBPs• Comfortable with inter-disciplinary ways of working amongst consultants, AI, Engineering, design and other disciplines with indirect reporting and direct influence by providing guidance, support, and mentorship to foster their professional development.

Senior Consultant – Pharma

• Provide technical support, in-depth expertise, architectural leadership and proactive advisory guidance on client engagements
• Discover, define and deliver roadmaps, strategies and solutions, educating the client and internal teams as appropriate throughout the life of client engagements and AWS – Amazon Connect roadmaps
• Regularly interface with technical and business staff of client, including the managed services engagement sponsors and stakeholders
• Conduct / lead workshops for complex designs to meet client, business and technical objectives
• Manage time and expense to meet or exceed expectations defined in the client contracts
• Provide high quality content deliverables using the appropriate document templates
• Ensure Amazon Connect environment are configured as designed to the client's satisfaction and approval
• Lead complex Incident and Service Request support
• Proactively develop plans and activities to avoid delivery problems
• Lead the resolution of complex on-going technical problems through problem management
• Provide technical oversight on service delivery accuracy and quality
• Perform and lead new client technical onboarding.
• Partner with engineering teams and clients to ensure smooth onboarding and ongoing production support for managed services.
• Create and maintain RunBooks (for example: daily operations guides, troubleshooting instructions and knowledge articles)
• Work with Managers, Coworkers, Project Managers and Clients to manage expectations and timelines to ensure expectations and commitments are being met
• Identify and communicate potential cross-selling opportunities to the sales team
• Lead the discovery and write up of technical proposals
• Complete projects/tasks on a timely basis, according to commitments made to stakeholders and management.
• Report project/task status as part of internal and client meetings.
• Provide production support, including troubleshooting, debugging, monitoring, and maintenance using tools like Splunk, Datadog, CloudWatch, and ScienceLogic.
• Conduct performance assessments and identify areas of improvement as required in the client environment
• Handle multiple Amazon Connect clients, instances, architectures, configurations, and customizations.

Lead Consultant – Amazon Connect

• Provide AMS support for Workday HCM, including Compensation and Absence business processes
• Own and resolve HCM, Compensation, and Absence support tickets, including analysis, configuration updates, testing, and deployment
• Engage proactively with clients to understand issues, provide recommendations, and communicate solutions clearly
• Support Compensation cycles (merit, bonus, eligibility updates) and Absence processes as part of ongoing operations
• Perform Workday release impact analysis and support regression testing for supported modules
• Collaborate with AMS leads and internal teams to ensure timely resolution and adherence to SLAs
• Maintain strong client rapport, acting as a trusted functional advisor
• Support documentation, knowledge transfer, and continuous improvement initiatives

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