Communications

• Collaborate with team members to create and edit content for email, social media, web, print, video, and other channels to support program goals.
• Produce messaging and creative assets that aligns with the QuestBridge brand.
• Monitor emerging trends and provide recommendations on best practices for marketing and communications.
• Balance conflicting feedback for messaging and escalate when needed.
• Participate in other organization-wide initiatives such as reading applications and staffing events.

Communications Associate

• Lead Global Specialists Organization executive communications
• Craft compelling narratives for internal and external audiences
• Collaborate with executives to develop impactful messaging and presentations
• Oversee internal communications to motivate and align team members
• Help represent priorities and demonstrate the value of Splunk acquisition
• Design high-impact quarterly communications campaigns
• Act as a liaison with various teams to ensure unified messaging

Communications Manager

• Own corporate communications strategy in partnership with CEO, CMO, and executive leadership.
• Lead communications for product launches, model and product announcements, and company milestones.
• Build Deepgram’s research and product credibility by making the company a place people come for technical insight, model progress, useful demos, customer proof, and a thoughtful perspective on where voice AI is going.
• Mine stories across research, engineering, product, customers, GTM, and leadership.
• Build messaging, narratives, press materials, executive talking points, Q&A, and exec briefings.
• Manage proactive and reactive media.
• Support executive communications and thought leadership.
• Shape how Deepgram uses corporate social channels as part of the comms strategy.
• Help Deepgram show up in the industry conversations that matter.
• Support major moments, including the fall event.
• Partner with brand, product marketing, editorial, and demand gen.
• Establish lightweight comms processes for launches and coordination.

Head of Communications

• Develop and execute a strategic plan for the firm’s awards and recognition program, including objectives, priorities, processes, and expected outcomes
• Manage an annual calendar of award and recognition opportunities and track progress using an established CRM system
• Partner with Marketing Communications, Business Development, and other business professional teams to identify and draft compelling submissions that align with the firm’s brand and business priorities
• Collaborate with the Client Experience team to identify award and recognition opportunities that support key client relationships
• Track, analyze, and report on program progress, outcomes, and metrics to support continuous improvement and demonstrate impact
• Support the preparation and submission of secondary directory submissions, including Global Review Guides

Firmwide Communications Manager – Awards

• Handle complex technical challenges, lead UC implementations, and oversee platform upgrades
• Ensure optimized communication services across the enterprise
• Develop and deploy UC solutions, including VoIP, SIP, and cloud-based communication platforms
• Lead engineering designs and technical refresh projects that directly impact mission success
• Collaborate with vendors, service providers, and IT teams to ensure smooth UC operations
• Work closely with security teams, network engineers, and support staff to improve system integration
• Troubleshoot system failures and accessibility issues
• Draft Standard Operating Procedures (SOPs) for UC operations
• Develop and maintain knowledge base articles, handling 'how to' inquiries
• Perform system upgrades and apply upgrades and patches to Cisco Unified Communications Manager (CUCM) and IOS upgrades on UC systems
• Support UC Knowledge Management (KM) by entering solutions into the knowledge database
• Make recommendations to enhance efficiency in UC monitoring, management, and overall operations
• Implement emerging UC technologies
• Apply security protocols, encryption, and compliance with industry standards (NIST, DoD security guidelines, STIGs)
• Work independently in remote locations, functioning as a primary engineering and network troubleshooting resource
• Resolve UC-related tickets escalated to the engineering team and coordinate resolutions across UC Operations staff
• Conduct root cause analysis
• Implement encryption, security protocols, and compliance measures (e.g., NIST, DoD guidelines, STIGs)
• Mentor junior staff, provide leadership in UC implementations, and optimize system performance
• Participate in project management for major upgrades and refresh cycles

Unified Communications Engineer

• Lead and manage all work and special projects for the respective division
• Develop strategic messaging
• Provide exceptional counsel
• Create products and communications conveying organizational priorities
• Support efforts to transparently tell the DHA story
• Strengthen the DHA brand
• Ensure communications are synchronized and aligned with mission priorities
• Contribute to direct communications support for senior Health Affairs leadership

Senior Communications Team Lead

• Combine technical skills with big picture thinking to make an impact in government communications
• Develop the right systems for customer's mission
• Translate real-world needs into technical specifications
• Lead engineering efforts and work with vendors to design and develop systems
• Monitor system evolution
• Broaden skill set into areas like telecommunications
• Merge engineering and project management to drive customers' mission forward

Telecommunications Engineer

• Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner.
• Responsible for providing the best possible customer service to internal as well as external customers.
• Must be able to handle level 1 call types.
• Provides outstanding service to customers calling the dispatch team for service.
• Responds to routine customer inquiries via live call or Email as needed.
• Provides follow through on any special customer needs in a timely manner.

Customer Communications Representative I

• Take complex technical issues and concepts during critical incidents and translate them into “business-speak” quickly and efficiently.
• Consolidate information from different sources (engineering and support) and write appropriate updates for different audiences, including customers (external Trust site), executives (internal summaries), and customer-facing (internal with greater detail), ensuring stakeholders are kept informed during incidents and always have the most up-to-date information.
• Develop trusted partnerships and collaborate throughout the Salesforce enterprise to build good working relationships across all functions and alignment across the business.
• Help build strategies and action plans that enable customers for success.
• Ensure Incident Response readiness through training sessions, periodic incident response simulations, tests, and drills.
• Be part of an occasional on-call rotation for crisis communications to develop customer-facing materials to address unplanned incidents and events that impact customers’ ability to use the Salesforce service.

Senior Specialist, Critical Incident Communications

• Own end-to-end management of internal communications including related policies, procedures, and channel governance.
• Plan, edit, and write content for a variety of internal communications mediums, such as all-hands virtual company updates, the intranet, newsletters, or regular emails; partner with Marketing on layout of content as needed
• Partner with leadership team on executive communications to ensure consistency with corporate-level messaging, mission, vision, and values.
• Incorporate a change management lens to communications by anticipating audience response and offering solutions to ensure clarity and continuity.
• Prioritize and sequence messages across the organization, integrate AI into communications processes/ workflows and apply agile principles — iterative planning, rapid feedback loops, sprint-based content calendars — to keep pace with a fast-moving SaaS business.
• Consider and anticipate emergency or crisis communication practices in partnership with the wider Office of the CEO team members, GRC, and Legal teams.
• Design and implement a unified annual internal communications operational plan that can be adapted as business priorities shift.
• Define metrics and reporting that connect employee engagement to communications effectiveness.
• Reinforce policies and procedures to mitigate communications and reputational risk.
• Partner with external communications leaders from Marketing/PR, Partner and Customer teams on corporate messaging and announcements — providing an internal-audience perspective and ensuring alignment, without direct ownership of external channels or media relations.

Manager, Corporate Communications

• Draft written communications to various contributors, including; agency donors, supporters, and friends, such as newsletters, press releases, media advisories, and organizational communications including executive and leadership messaging
• Manage the agency content calendar and coordinate content submissions across departments
• Create, schedule, and publish social media content; monitor channels including Facebook, Twitter, YouTube, and Instagram, for community engagement and responses
• Maintain website content and coordinate updates with vendors or internal stakeholders
• Support content creation for email, digital platforms, and fundraising communications initiatives
• Create or coordinate graphics and visual assets using tools like Canva or Adobe Creative Suite
• Assist with promotional efforts for agency events, campaigns, and special initiatives
• Maintain brand standards, media lists, and organizational content libraries across all communications; maintain a catalog of all communications projects within the organization
• Coordinate cross-functional communications projects, tracking deadlines, approvals, and deliverables; liaise with external vendors, freelancers, and platform providers as needed
• Other related duties as assigned by supervisor.

Communications Coordinator

• Develop and drive Snap’s SMB and performance advertising narrative, with a focus on increasing consideration and adoption of Snapchat among SMB marketers and broader performance advertisers.
• Lead external communications for Snap’s SMB advertising business and related performance priorities, including messaging, media strategy, spokesperson preparation, executive visibility, and thought leadership.
• Identify, pitch, and land stories across marketing, advertising, business, and technology media, including customer success stories, product launches, performance advertising narratives, and strategic stories that further Snap’s B2B narrative.
• Support relevant product, agency, partnerships, and events communications where they strengthen Snap’s SMB, performance advertising, and broader revenue story.
• Drive thought leadership opportunities and external content, including speaking engagements, LinkedIn content, media opportunities, podcasts, blog posts, case studies, and other owned and earned channels.
• Partner with Sales, Marketing, Product Marketing, Measurement, and Creative Strategy teams to ensure messaging is consistent, differentiated, and tied to business priorities.
• Track communications impact, including reach, frequency, and resonance of priority SMB and performance advertising messages with key audiences.

Manager, Communications – Advertising, B2B

• Write and edit proposals, reports and other materials to assist with private fundraising
• Manage and implement multiple projects, including setting deadlines and ensuring accountability
• Coordinate with donor comms colleagues to implement the Africa Region’s strategic fundraising goals
• Exercise independent judgment to identify and solve problems as needed in supervisor’s stead
• Make decisions that may have program-wide impact and affect staff in non-program areas
• Demonstrate sensitivity in handling confidential information
• Take a leadership role as needed in interdepartmental teams to coordinate the work of peers
• Ensure compliance with TNC policies and procedures, and external (donor/legal/IRS) requirements
• Lead project teams as assigned for the development and implementation of new initiatives or the improvement of existing programs
• Manage or participate in complex negotiations as needed
• Provide oversight for one or more key functions of the team
• Travel occasionally, work long and flexible hours as needed
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain

Donor Communications Officer

• Maintain our Corporate Communications editorial calendar, ensuring communications are timed and sequenced to maximize impact
• Support employee-facing communications, drafting, editing and aligning stakeholders on messaging
• Support DEIB (Diversity, Equity, Inclusion, and Belonging) event programming at 5+ offices, focusing on engaging both our corporate and hourly/frontline workforce
• Assist with maintaining internal communication channels, including updating intranet pages, monitoring engagement and organizing content
• Create, audit and track Google Groups to ensure accuracy and proper permissions
• Keep a pulse on communications channels to ensure clarity and consistency, and to gauge employee sentiment
• Ensure digital displays at our 5+ offices are updated and displaying the intended content, aligning local communications with corporate messaging
• Help define and reinforce communications standards to improve clarity and reduce noise
• Assist with onboarding internal stakeholders onto our communications platforms, including the company intranet, our translation and digital signage vendors, etc.

Internal Communications Associate

• Maintain, audit, and improve the quality of donor records in Raiser's Edge, including gift entry, data cleanup, duplicate management, and reporting.
• Prepare gift acknowledgements, donor correspondence, solicitation materials, and stewardship mailings.
• Conduct prospect research and prepare donor profiles for cultivation opportunities.
• Support donor engagement meetings with staff (Director of Development, Vice Presidents, President, and other staff), including owning scheduling, briefing materials, research, and follow-up.
• Support annual giving campaigns and other fundraising initiatives.
• Draft and edit newsletters, email campaigns, blog posts, social media content, website content and other print and digital communications.
• Design basic graphics and promotional materials using Canva and other design tools.
• Coordinate logistics for events at the Chesapeake Bay Trust Green Headquarters including guest registration, invitations, catering, and event materials.
• Represent the Chesapeake Bay Trust at community events, networking receptions, and other opportunities.
• Support Development, Marketing, and Communications Board Committee and full Board meetings, including taking the lead on logistics, meeting materials, and meeting minutes.

Development, Marketing & Communications Assistant

• Develops comprehensive communication strategies that include a mix of media channels (digital, print, social media)
• Crafts compelling narratives that resonate with audiences
• Manages the creation and distribution of marketing materials and communications
• Leads and collaborates with cross-functional teams to execute communication campaign strategies
• Monitors and reports on the effectiveness of communication strategies
• Supports rapid response communications for unpredictable and fast-moving issues

Communications Strategy Manager

• Lead and implement integrated, comprehensive communication and marketing strategies for internal stakeholders
• In collaboration with leaders in UCM and OHRM, develop marketing and communications plans designed to drive success with established internal communications, employee recruitment, and brand goals
• Create and strategically execute marketing and communications plans to engage, inform, and inspire employees at Miami University to better understand how their everyday contributions enhance and support the organization’s long-term growth using media relations, marketing and creative services, web and social media communication, targeted print and electronic communication, leadership communication, and other activities
• Lead writer, editor, and publisher for all OHRM communications materials including but not limited to e-newsletters, magazines, website content, brochures, handbooks, posters, digital screens, and the like
• Oversee the OHRM’s web presence and collaborate with web team members to plan and implement university strategies and departmental requests
• Manage vendors and freelancers that support marketing and communications for OHRM (video, graphic design, PR, etc)
• Develop strategies for digital marketing that supports the university’s brand as an employer
• Ensure communication industry best practices are followed and monitor campus communication for internal/external response and/or legal concerns
• Work with colleagues across the university to advance university-wide communication strategies
• Represent OHRM through participation in regular meetings of university-wide communicators
• Collaborate with university-wide colleagues on special projects
• Serve as a liaison between University Communications and Marketing and OHRM, developing and assessing measurable goals and objectives that advance both Miami and OHRM

Director of Organizational Communications

• Responsible for producing knowledgeable and engaging written and digital content for custom communications.
• Collaborate with the customer communications team to draft newsletters, alerts, on-hold messages, text messages, talking points, fact sheets, customer letters, and other communications materials.
• Execute individual projects and programs while partnering with team members to ensure successful delivery.
• Complete proofreading requests to ensure proper grammar, punctuation, spelling, and overall quality.
• Develop and execute email campaigns using a visual email editor while maintaining brand standards.
• Perform other duties as assigned.

Communication Specialist

• Own and manage the overall service relationship between the customer and service delivery teams.
• Monitor day-to-day service operations and ensure services are delivered according to agreed SLAs and contractual commitments.
• Review operational performance metrics and service reports to identify trends, risks, and opportunities for improvement.
• Coordinate multiple support teams to ensure seamless service delivery.
• Act as the primary escalation point for service-related issues and operational challenges.
• Manage the operational delivery of enterprise Video Conferencing, Unified Communications (UC), and Collaboration Services.
• Ensure the availability, reliability, and performance of enterprise video conferencing platforms across global meeting environments.
• Coordinate AV, Collaboration, Networking, and Operations teams to resolve conferencing-related incidents and service issues.
• Monitor conferencing platform health, utilization, service quality, and user experience metrics.
• Support executive meetings, business-critical conferencing events, and major collaboration initiatives when required.
• Oversee operational readiness for conferencing platform upgrades, migrations, and new technology deployments.

Communications jobs in United States

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Communications Associate

Communications Manager

Head of Communications

Firmwide Communications Manager – Awards

Unified Communications Engineer

Senior Communications Team Lead

Telecommunications Engineer

Customer Communications Representative I

Senior Specialist, Critical Incident Communications

Manager, Corporate Communications

Communications Coordinator

Manager, Communications – Advertising, B2B

Donor Communications Officer

Internal Communications Associate

Development, Marketing & Communications Assistant

Communications Strategy Manager

Manager, Communications – Advertising, B2B

Director of Organizational Communications

Communication Specialist

Service Delivery Manager – Unified Communications, Video Conferencing