Communications

• Handle complex technical challenges, lead UC implementations, and oversee platform upgrades
• Ensure optimized communication services across the enterprise
• Develop and deploy UC solutions, including VoIP, SIP, and cloud-based communication platforms
• Lead engineering designs and technical refresh projects that directly impact mission success
• Collaborate with vendors, service providers, and IT teams to ensure smooth UC operations
• Work closely with security teams, network engineers, and support staff to improve system integration
• Troubleshoot system failures and accessibility issues
• Draft Standard Operating Procedures (SOPs) for UC operations
• Develop and maintain knowledge base articles, handling 'how to' inquiries
• Perform system upgrades and apply upgrades and patches to Cisco Unified Communications Manager (CUCM) and IOS upgrades on UC systems
• Support UC Knowledge Management (KM) by entering solutions into the knowledge database
• Make recommendations to enhance efficiency in UC monitoring, management, and overall operations
• Implement emerging UC technologies
• Apply security protocols, encryption, and compliance with industry standards (NIST, DoD security guidelines, STIGs)
• Work independently in remote locations, functioning as a primary engineering and network troubleshooting resource
• Resolve UC-related tickets escalated to the engineering team and coordinate resolutions across UC Operations staff
• Conduct root cause analysis
• Implement encryption, security protocols, and compliance measures (e.g., NIST, DoD guidelines, STIGs)
• Mentor junior staff, provide leadership in UC implementations, and optimize system performance
• Participate in project management for major upgrades and refresh cycles

Unified Communications Engineer

• Lead DAR’s implementation of Marketing Cloud usage, including assessing technology needs, defining policies and building out processes in collaboration with DAR, IT, and MarComm partners to meet department objectives and community engagement goals.
• Develop a comprehensive digital marketing strategy for DAR.
• Design, implement, and optimize multi-channel marketing campaigns (email, social media, web).
• Create sophisticated marketing automation workflows to build journeys and improve community lifecycle management.
• Plan strategic and comprehensive long-term digital marketing initiatives.
• In collaboration with DAR’s data team, develop advanced audience segments and targeting strategies based on available data and behavior analysis.
• In collaboration with DAR’s creative team, build and maintain the brand for DAR’s digital presence.
• Build and maintain a comprehensive calendar of DAR’s digital communications efforts.
• Monitor, analyze, and report on campaign performance metrics; provide actionable insights and recommendations.
• Ensure maximum utilization of Marketing Cloud features and functionality; identify and implement platform improvements.
• Mentor team members and provide guidance on platform best practices.
• Manage integrations between Marketing Cloud and the department’s Salesforce CRM in partnership with internal DAR teams.
• Ensure all campaigns comply with GDPR, CCPA, CAN-SPAM, and other regulatory requirements.
• In partnership with the associate director of digital communications, build and maintain DAR’s web properties.
• Contribute to a culture of collaboration, innovation, and continuous improvement within DARComm, across the broader advancement enterprise, and across the university, including with MarComm partners.
• Perform other duties and responsibilities as assigned.

Senior Director of Digital Communications

• Provide public/media relations and communications support to the Company and its hospitals through the development of proactive resources and training.
• Assist on an as-needed basis with real-time response to crisis events and reputation issues.
• Provide communications planning and support for strategic company-wide initiatives.
• Effectively manage online content and communications strategy for Company intranet homepage, websites, and social media communities.
• Monitor traditional and social media platforms for trending content, conversations, topics, events and news.
• Interface with other HSC departments and outside subject matter experts to coordinate appropriate communications strategies, as needed.
• Manage communications efforts for cultural programs, Company, and social responsibility initiatives.
• Support and assist the Vice President, Communications as needed or instructed.
• Regular and reliable attendance.
• Perform other duties as assigned.

Director, Communications

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission-critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, Service Manager, and customer.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on-call rotation and providing 27/7 technical support.

Communication Systems Technician I

• Own ActBlue's comprehensive internal communications strategy — defining KPIs, goals, benchmarks, and success metrics for the function, and driving accountability against them
• Lead both strategic direction and hands-on production, setting the framework for organizational communications while personally executing high-impact content including executive messages, all-staff meeting materials, and the internal newsletter
• Own production and strategic direction of ActBlue's internal newsletter, including content strategy, editorial calendar, and channel standards that engage, inform, and inspire staff while advancing organizational objectives
• Define and maintain standards for all internal communication channels (Slack, email, Confluence), including editorial calendars, style guidelines, and quality benchmarks
• Lead content development and set the strategic direction for quarterly virtual All-Staff Meetings (200+ attendees), independently translating organizational objectives into compelling programming that drives employee engagement
• Partner closely with People & Culture to support change management communications and employee experience goals, ensuring organizational changes are communicated effectively across the workforce
• Own 25% of content creation for annual in-person All-Staff Retreats, producing programming that strengthens organizational culture and connection across the distributed workforce
• Prepare and counsel Executive Leadership Team members directly for internal communications events and high-stakes situations, providing strategic guidance and proactively identifying issues before they escalate
• Serve as the top-level escalation point and subject matter expert on internal communications for all staff, managers, and leaders — and as a key thought partner for senior leaders and the executive team
• Champion diversity, equity, and inclusion in all communications, working closely with DEI leadership to ensure inclusive messaging, authentic representation of lived experiences, and accessibility considerations for remote and distributed staff across all demographics
• Receive advance, confidential briefings on contemplated organizational changes, restructurings, and workforce actions prior to union notice, including the underlying business rationale and labor strategy, in order to develop communications sequencing that protects bargaining leverage and legal notice timelines
• Define and drive communication effectiveness metrics, using data to continuously refine strategy and demonstrate the impact of the internal communications function to leadership

Principal – Internal Communications

• Developing and implementing a comprehensive, data-driven communications and digital organizing strategy rooted in The Equity Alliance’s mission, goals, and initiatives.
• Leading TEA’s earned and owned media — from press and public relations to our website, newsletter, social channels, and podcast — and amplifying our work and impact to community members, disenfranchised constituencies, coalition partners, stakeholders, volunteers, policymakers, funders, and donors.
• Supporting TEA in maintaining a strong public voice in the social justice movement and in the media to advocate for the wider adoption of equitable and just policies and practices rooted in reparations, self-determination, and liberation, influencing shifts in power to grassroots organizing led by Black people, including those directly impacted by institutional harmful policies.
• Implement an integrated communication strategy that ensures brand consistency across all channels and aligns communication with TEA’s mission and objectives;
• Contribute to increasing TEA’s racial equity, civic engagement, and power-building capacities, coordinating input from staff on communications materials, and shaping how we communicate these values externally;
• Expand the reach of TEA’s message and communications projects to diverse audiences;
• Develop and strengthen the organization’s unapologetic brand “voice”;
• Develop and maintain annual communications work plans, program budgets, and timelines across TEA’s network of entities;
• Provide quality control for printed and digital materials, such as palm cards, voter guides, graphics, press releases, social media, and slide decks;
• In partnership with executive leadership, provide final approval of all outgoing communications and materials;
• Monitor developments in communications best practices, tools, and technologies that will strengthen TEA’s communications;
• Support development of fundraising, campaign, and event materials, videos, and digital content;
• Maintain contracts and relationships with consultants and external vendors providing communications services and tools.

Communications Director

• Manage communications projects from concept through publication, coordinating across internal teams and external partners to ensure deadlines are met and review processes are completed
• Develop and implement systems and processes that improve communications workflows and coordination across teams
• Continuously build expertise in prenatal-to-three policy and research topics to communicate effectively with internal and external stakeholders
• Contribute creative and evidence-based suggestions for communications, marketing, and design strategy
• Collaborate with the Senior Communications Specialist, Digital Marketing, to support the dissemination of communications products across the Center’s digital platforms
• Work closely with Center staff to synthesize and translate complex research findings and policy analyses into clear, accessible communications for policymakers, practitioners, partners, and other external audiences
• Support the development of communications products, including but not limited to: policy briefs and research summaries, reports and major publications, presentations and talking points, website copy and external communications, leadership briefing materials, communications materials supporting webinars and public events
• Review and refine communications materials to ensure they are clear, accurate, and aligned with the Center’s messaging framework and editorial standards, and provide editorial guidance to staff to strengthen clarity, tone, and accessibility
• Support the development and dissemination of the annual Prenatal-to-3 State Policy Roadmap and other major Center publications
• Support media engagement related to Center research, publications, and policy announcements
• Draft and edit press releases, media advisories, and other public-facing communications materials
• Assist in preparing Center staff for media interviews and press briefings, including guidance on messaging and communications framing
• Coordinate with the Communications Director on media inquiries and opportunities to elevate the Center’s work
• Monitor relevant media coverage and identify opportunities to elevate the Center’s research and policy insights
• Contribute to communications planning for major publications, events, and policy releases
• Lead communications planning and promotion for Center webinars and virtual briefings, including messaging, promotional materials, and audience outreach
• Coordinate with internal teams to support webinar communications and ensure messaging and promotional timelines align with event planning
• Identify opportunities to strengthen storytelling and messaging around the Center’s research and policy work
• Help ensure communications efforts remain coordinated and aligned across the organization

Senior Communications Specialist – Prenatal-to-3 Policy Impact Center

• evolve and refine Gainsight’s corporate narrative
• develop and operationalize communications frameworks
• build and scale an AI-first communications strategy
• lead integrated thought leadership initiatives
• design and manage spokesperson training and executive communications programs
• own Gainsight’s communications strategy across various channels

Director of Communications

• The Communications Manager is responsible for managing internal communication channels and content that support employee engagement, operational clarity, and organizational alignment.
• This position partners with technical teams as needed but does not perform system administration, development, or advanced technical configuration of communication platforms.
• This role oversees the day-to-day management of ORNL Federal Credit Union's intranet and internal communication platforms, ensuring content is organized, accurate, timely, and accessible.
• The Communications Manager partners across departments to publish and maintain internal content, including the creation of original materials and the management, posting, and organization of stakeholder-provided content.
• The role ensures the Credit Union's voice, messaging, and visual aesthetic are consistently reflected across internal communications, reinforcing brand standards and a cohesive employee experience.

Communications Manager

• Effectively synthesize information or data to craft clear and concise narratives that support project objectives
• Draft, review and/or edit communication materials for targeted audiences, including writing for digital communication platforms
• Implement communication strategies and work plans by creating project deliverables guided by change management and communication consultants
• Provide quality assurance, manage and incorporate edits from reviewers (internal, client, vendors) ensuring quality and accuracy of content for all deliverables

Client-Facing Employee Communications Specialist

• Overseeing the day-to-day field operations for large-scale long-haul fiber installation projects
• Developing project plans and monitors performance
• Ensure projects meet approved plans, specifications, and building codes
• Lead the development of Project Quality Plans and Safety Programs
• Review and update construction schedules, address delays, and contribute to project schedules
• Estimate activity durations and materials for complex projects
• Participate in subcontractor, supplier selection, procurement, and negotiations
• Set priorities and allocate resources as needed for the entire field team
• Provide leadership and mentorship to project staff and Superintendents

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