Client-Facing Employee Communications Specialist

Marsh McLennan

Client-Facing Employee Communications Specialist crafting targeted employee communications within HR context at Mercer. Collaborating with various stakeholders to ensure quality and accuracy across deliverables.

Posted 5/30/2026full-timePortland • Missouri, Oregon, Tennessee, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $50,400 - $100,800 per yearWebsite

About the role

Key responsibilities & impact

Effectively synthesize information or data to craft clear and concise narratives that support project objectives
Draft, review and/or edit communication materials for targeted audiences, including writing for digital communication platforms
Implement communication strategies and work plans by creating project deliverables guided by change management and communication consultants
Provide quality assurance, manage and incorporate edits from reviewers (internal, client, vendors) ensuring quality and accuracy of content for all deliverables

Requirements

What you’ll need

Bachelor's degree in Communications, Journalism, English, Writing, Marketing, or related Liberal Arts major
At least 3 years' experience writing content using both creativity and factual accuracy
Excellent interpersonal, verbal and written communication skills – with the ability to tailor approach by audience
Ability to solve problems in a team-oriented business environment
Flexibility, adaptability and the ability to manage multiple projects and work under tight deadlines
Superior organizational skills and strong attention to detail
Working knowledge of MS Office applications

Benefits

Comp & perks

health and welfare benefits
tuition assistance
401K savings and other retirement programs
employee assistance programs

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

content writingeditingcommunication strategiesproject deliverablesquality assurance

Soft Skills

interpersonal skillsverbal communicationwritten communicationproblem-solvingflexibilityadaptabilityorganizational skillsattention to detail