Communications Manager

ORNL Federal Credit Union

Communications Manager overseeing internal communication channels and content at ORNL Federal Credit Union. Ensuring organizational alignment and employee engagement through effective communication strategies.

Posted 6/2/2026full-timeKnoxville • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

The Communications Manager is responsible for managing internal communication channels and content that support employee engagement, operational clarity, and organizational alignment.
This position partners with technical teams as needed but does not perform system administration, development, or advanced technical configuration of communication platforms.
This role oversees the day-to-day management of ORNL Federal Credit Union's intranet and internal communication platforms, ensuring content is organized, accurate, timely, and accessible.
The Communications Manager partners across departments to publish and maintain internal content, including the creation of original materials and the management, posting, and organization of stakeholder-provided content.
The role ensures the Credit Union's voice, messaging, and visual aesthetic are consistently reflected across internal communications, reinforcing brand standards and a cohesive employee experience.

Requirements

What you’ll need

Five or more years of experience in communications, internal communications, content management, or in a related field is required.
Experience managing or supporting an intranet or internal communication platform is required.
Experience working with SharePoint content/document management systems is required.
Experience supporting or executing work that requires consistent brand representation, messaging alignment, and attention to tone, visual identity, and employee experience is required.
Experience working in a cross-functional environment, supporting multiple stakeholders and shifting priorities is required.

Benefits

Comp & perks

Health insurance
401(k) matching
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

content managementinternal communicationsintranet managementbrand representationmessaging alignmentvisual identityemployee experienceSharePoint

Soft Skills

communicationcollaborationorganizational skillsattention to detailadaptability