Business Operations

• Maintain accurate books and records for multiple small to mid-sized clients
• Record daily financial transactions and perform timely cash postings and reconciliations
• Manage accounts payable and accounts receivable
• Prepare and reconcile general ledger and balance sheet and P&L accounts
• Ensure compliance with tax regulations and prepare required payroll and tax filings

AP Specialist – Business Process Outsourcing

• Drive the operating rhythm of the business.
• Help translate strategy into the OKRs and KPIs.
• Build and maintain dashboards and performance reporting.
• Support board and investor preparation and align commitments across the organization.

Manager, Business Operations

• Serves as the sourcing organization’s primary point of contact and subject matter expert with compliance and regulatory functions (e.g., FAR, DFARS, ITAR/EAR export control, CPSR, internal audit); confirm applicable frameworks for this org
• Monitors compliance and procedure changes communicated by the compliance organization and translates them into practical guidance for the sourcing team
• Establishes and leads a peer review Center of Excellence (COE) for procurement documentation and PO packages, including standards, checklists, and escalation criteria
• Recruits, trains, and coordinates peer reviewers across the sourcing team
• Performs reviews of high-dollar/high-risk PO packages prior to release to confirm alignment with current procedures; flags gaps to compliance and partners with buyers on remediation
• Develops and delivers training to the sourcing team on procedure changes, compliance updates, and quality standards
• Creates and maintains work instructions, guidance documents, and desktop procedures
• Partners with various functions within GSC to close process gaps

Supply Chain Business Operations Compliance Specialist

• Develop capabilities to shift from the current manual system security evaluation and authorization process to a new model emphasizing automation, streamlined processes and approvals, continuous monitoring and assessment, and network data gathering across the entire project life cycle.
• Apply Process improvement and Engineering methodologies and principles to conduct process modernization projects.
• Assist the Government with transitioning existing project teams and facilitating project agile teams in accomplishing project activities and objectives.
• Perform activity and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance management.
• Document and track requirements and assist in driving them to completion.

Business Process Engineer

• Develop and coordinate internal and external communications, including company announcements, newsletters, social media content, website updates, presentations, and marketing materials.
• Design engaging graphics and communications using Canva or similar design tools.
• Help maintain a consistent and professional company brand across all communications.
• Coordinate employee engagement programs, recognition initiatives, company meetings, luncheons, and special events.
• Support Community Impact initiatives, volunteer activities, and employee giving opportunities.
• Help create meaningful experiences that strengthen collaboration, engagement, and company culture.
• Coordinate facilities-related activities, office supplies, vendors, and meeting logistics.
• Maintain the company calendar of internal events and key organizational activities.
• Support operational initiatives and assist with special projects that improve the effectiveness of the organization.
• Support ISO and CMMI initiatives by coordinating activities, documentation, audit preparation, and follow-up.
• Partner with the Quality Management Representative and process owners to help support quality objectives.
• Research topics, draft communications, develop presentations, and coordinate cross-functional initiatives.
• Track action items, follow up with stakeholders, and assist leadership with strategic projects and business initiatives.

Business Operations Specialist

• Develop, implement, and maintain a comprehensive compliance management program
• Establish an audit framework and update and create compliance policies and procedures
• Monitor and report on compliance performance and program health
• Facilitate and manage vendor, state, and client audits
• Conduct routine compliance risk assessments, business analysis and implement corrective action plans to address identified gaps
• Conduct audits of privacy compliance and security on a quarterly basis
• Ensure vendors meet audit compliance and performance standards
• Analyze contracts to ensure adherence to client requirements and regulatory standards
• Assist in drafting and negotiating contracts and other legal agreements, ensuring compliance with applicable laws and organizational policies for compliance
• Oversee the organization’s SOC I and II compliance program, ensuring alignment with industry standards and client expectations
• Develop and implement processes to maintain SOC II certification
• Interpret changing regulations, laws, and industry best practices
• Provide guidance on compliance risks associated with current projects and develop mitigation strategies
• Partner with business management and key stakeholders to understand and communicate compliance requirements
• Assist in compliance training for internal departments and organizational leadership
• Respond to state and client inquiries regarding the compliance program and initiatives
• Perform other duties as assigned to support organizational goals

Senior Manager, Business Operations Compliance

• Translate business strategy into a prioritized roadmap of initiatives
• Partner with leaders across Sales, Product, Finance, Analytics, and Operations
• Lead high-impact cross-functional initiatives
• Use data and performance insights to identify opportunities and evaluate progress
• Lead and improve the team’s rhythm of business
• Support long-range planning and annual operating plan processes
• Build clear materials and recommendations for decision-making
• Improve processes, planning mechanisms, and operating models

Principal Business Operations Manager

• Responsible for monitoring, controlling, and managing business operations to meet customer expectations and company goals.
• Assist Service Managers in day-to-day coordination and management of business operational activities.
• Monitor, control and manage business operations to meet client expectations and company goals.
• Liaise between customer and management to ensure smooth operations delivery.
• Coordinate and manage project tasks to ensure project delivery within allotted budget and timelines.
• Ensure compliance with company standards and procedures.
• Build and maintain strong customer relationships through regular meetings and communications.
• Lead internal project meetings with various stakeholders and document project meetings.
• Schedule and participate in external project meetings and document project meetings.
• Manage to completion multiple high-priority project issues to timely completion.
• Evaluate current operational performance and provide strategic plans for improvements.
• Provide direction and guidance to internal teams to achieve performance targets.
• Identify problems in operations processes and resolve them quickly and timely.
• Follow standard operating procedures for efficient business operations.
• Maintain clear and accurate operations documents/procedures for reference purposes.
• Ability to perform all essential administrative duties.
• Set up and maintain project filing system.
• Cost code vendor invoices and/or verify correct codes.
• Prepare and document extra work orders.
• Notify subcontractors regarding change orders and follow-up on change orders.
• Prepare subcontracts and purchase orders.
• Assist Service Managers with monthly job profitability reviews and work with internal teams to meet profitability goals.
• Track CMMS work orders and review for completeness and approve/reject for invoicing.
• Create invoices for review and approval by PM prior to submission to Owner.
• Assessing and suggesting improved processes, collaborating on new technologies, and coordinating with management regarding the implementation of these improvements.
• Champion diversity and inclusion as an unconscious part of the company culture.

HV Business Operations Coordinator

• Own the end-to-end performance reporting framework, defining and maintaining the metrics that tracks business health and progress against goals
• Build, maintain, evolve, and shape dashboards and reporting infrastructure, ensuring stakeholders have accurate, timely visibility into key performance indicators, and proactively identifying and raising risks and opportunities in the business
• Design and execute ad-hoc analyses to answer critical business questions—diagnosing performance anomalies, surfacing underlying drivers, sizing opportunities, and stress-testing assumptions
• Build and maintain business performance forecasts, translating leading indicators and historical trends into forward-looking projections that support planning and forecasting processes
• Synthesize complex quantitative findings into clear, executive-ready narratives that drive alignment and decisions across cross-functional stakeholders
• Partner closely with Data Engineering, Data Science, and Product Analytics teams to ensure data infrastructure, definitions, and pipelines support the team’s analytical needs
• Identify gaps in current measurement approaches and proactively develop new frameworks to track emerging products and initiatives
• Orchestrate collaboration across Product, Data Science/Data Engineering, Finance, Marketing, Sales, and Customer Experience teams to ensure data and insights are connected to strategy and execution

Senior Strategy and Business Operations Manager

• Accountable for the operational support of value-added Epic patient access suite of products
• Manage communication and coordination with patient access business owners and stakeholders
• Collaborate with UMMS IS&T application build teams for systems design and maintenance
• Manage small to medium projects or specific aspects of larger projects for patient access and business applications.

Business Operations Analyst II – Practice Operations

• Identify, validate, and implement strategic solutions for new concepts, programs, and policies to optimize business performance, using analysis, research, pilots, and proof-of-concept testing.
• Lead large-scale, cross-functional initiatives from concept through execution by defining scope, developing project plans, managing workstreams, conducting impact analyses, and driving alignment through clear communications and leadership-level readouts.
• Drive data-informed decision-making by leading analyses of complex business and operational challenges, designing and implementing operational reporting and analytical proofs of concept.
• Develop and operationalize policy frameworks and assessment protocols for payment and compliance, partnering with legal, industry, and cross-functional teams to align business strategy, regulatory obligations, and program contract language.
• Proactively identify, evaluate, and mitigate revenue and programmatic risks.
• Create and implement policies to address outstanding payments, minimize contra revenue, and mitigate bad debt.
• Partner with Product and cross-functional teams to implement payment-related features and process improvements, supporting go-to-market and adoption strategies.

Principal Program Manager, Business Operations

• Own and improve annual budgeting, forecasting, and monthly or quarterly reforecasting processes across multiple organizations.
• Partner with Finance and Accounting to support accruals, reporting, and planning system updates, including tools such as Anaplan.
• Deliver financial analysis and actionable insights that support planning and decision-making across CREWO and partner teams.
• Use AI and automation tools to improve the speed, quality, and scalability of financial and operational work.
• Identify process inefficiencies and help build more streamlined, automated workflows for forecasting and operations.
• Develop dashboards and reporting that provide visibility into budgets, spend, and operational performance.
• Support recurring and ad hoc analytics needs across multiple teams and business priorities.
• Lead or support high-priority cross-functional initiatives by aligning stakeholders, clarifying scope, and driving execution.
• Maintain and continuously improve a custom annual operating budget template that supports the unique scope and complexity of this team's planning needs.

Business Operations jobs in Maryland

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AP Specialist – Business Process Outsourcing

Manager, Business Operations

Supply Chain Business Operations Compliance Specialist

Business Process Engineer

Business Operations Specialist

Senior Manager, Business Operations Compliance

Principal Business Operations Manager

HV Business Operations Coordinator

Senior Strategy and Business Operations Manager

Business Operations Analyst II – Practice Operations

Principal Program Manager, Business Operations

Business Operations Specialist