Business Operations Specialist

Zillow

Business Operations Specialist modernizing financial and operational processes at Zillow. Supporting budgeting, forecasting, and reporting while utilizing automation and AI tools.

Posted 5/29/2026full-timeRemote • California, Connecticut, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $90,900 - $145,100 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Own and improve annual budgeting, forecasting, and monthly or quarterly reforecasting processes across multiple organizations.
Partner with Finance and Accounting to support accruals, reporting, and planning system updates, including tools such as Anaplan.
Deliver financial analysis and actionable insights that support planning and decision-making across CREWO and partner teams.
Use AI and automation tools to improve the speed, quality, and scalability of financial and operational work.
Identify process inefficiencies and help build more streamlined, automated workflows for forecasting and operations.
Develop dashboards and reporting that provide visibility into budgets, spend, and operational performance.
Support recurring and ad hoc analytics needs across multiple teams and business priorities.
Lead or support high-priority cross-functional initiatives by aligning stakeholders, clarifying scope, and driving execution.
Maintain and continuously improve a custom annual operating budget template that supports the unique scope and complexity of this team's planning needs.

Requirements

What you’ll need

3+ years of experience in business operations, financial operations, analytics, or a related field; a bachelor’s degree is preferred.
Experience supporting budgeting, forecasting, financial reporting, or related planning processes.
Strong analytical and problem-solving skills, including experience using BI tools such as Tableau or similar platforms.
Experience working across teams, managing multiple priorities, and building effective partnerships with a range of stakeholders.
Demonstrated ability to improve processes and use automation or AI tools to make work more efficient and scalable.
Clear communication skills and comfort working with senior leaders in a collaborative, professional way.
Experience with tools such as Anaplan, Workday, Asana, or Jira is a plus, and experience in corporate real estate or finance operations is helpful.
Able and willing to travel domestically approximately 10–15% of the time.

Benefits

Comp & perks

Competitive base salary
Eligible for equity awards based on experience, performance, and location

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

budgetingforecastingfinancial reportingfinancial analysisprocess improvementautomationdata visualizationanalyticsproblem-solvingbusiness operations

Soft Skills

analytical skillscommunication skillscollaborationstakeholder managementprioritizationleadershipadaptabilityteamworkexecutioninsight generation