Business Analyst

• Translate business needs into detailed UI mock-ups and requirements/user stories that guide development efforts
• Proactively identify opportunities for system enhancements or gaps that increase product value and operational efficiency based upon new industry trends/schemes or client need
• Define acceptance criteria and expected system behavior. Apply the test scenarios to execute User Acceptance Testing to verify that systems are functioning properly and business requirements are incorporated into the system design
• Participate in post-deployment testing sessions that occur after normal business hours (Typically one Thursday evening every month)
• Communicate effectively with both technical and non-technical audiences and capable of building and maintaining relationships with key stakeholders
• Create and maintain organized product project plans through integrated management tools to support product development (i.e., Azure DevOps or other tools)
• Utilize product knowledge combined with extensive Payment/Program Integrity subject matter expertise to lead requirement elicitation meetings with clients and stakeholders
• Configure and tailor client system environments (rules, alerts, case workflows, etc.)
• Deliver product demos, walkthroughs, and training as needed
• Develop and maintain internal & client training documents, job aids, and product enhancements/release notes
• Support daily product maintenance and client satisfaction

Experienced Business Analyst – Fraud, Waste & Abuse

• Responsibility for system platforms supporting business activities within GBS+ and corporate domains
• Key business liaison between executive stakeholders and technical resources
• Manage project formation activities in partnership with assigned business leaders, including defining project scope, technical resourcing, cost estimation, and project approval
• Ensure software platforms are properly supported and meet/exceed defined SLA’s, complete required report-outs to leadership, and lead resolution of critical break-fix events
• Drive collaboration and communication between impacted Ecolab Digital teams and business teams in support of projects and initiatives
• Identify, onboard and supervise the talent necessary to support assigned platforms, including engineers, architects, project managers, vendor and contractor resources, and others as needed
• Mentor assigned LDP’s, interns, other digital team members
• Engage in broader Ecolab digital mentoring initiatives
• Drive associate growth, identify and nurture leadership candidates, and provide learning opportunities for new team members

Senior Business Process Analyst

• Responsible for very complex reporting projects that gather and integrate large volumes of data, performs in depth analysis, interprets results and develops actionable insights and recommendations for use across the company for customer and employee populations.
• Acquires data from multiple data sources in order to perform analysis and reporting.
• Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action.
• Presents data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions.
• Collaborates with various partners to provide a holistic view of the analysis.
• Measures and monitors results of applied recommendations and present adjustments.
• Ensures all data acquisition, sharing and results of applied recommendations are compliant with company standards.

Reporting, Analytics, and Insights Analyst

• Understand the entire lifecycle of a class action or similar matter, determine what data is required based on functional requirements, and define how that data and business rules will translate to internal applications.
• Develop and publish technical specifications, technical requirements, and other documentation, as required.
• Design data mappings and transformations which will be used to drive ETL procedures.
• Work with QC Analysts to design testing strategies and plans to ensure all outcomes are as expected.
• Using tools such as Excel, Access, SQL Server, and others, directly query, assess, and analyze data to ensure requirements are being met.
• Serve as liaison between Client Services (business) and Data Analysts (technical) teams to keep production work flowing smoothly.
• Work with Technical Project Managers to ensure all required steps and actions are captured in project plans, and that project timelines seem reasonable.
• Lead, conduct, or consult in user acceptance test exercises to ensure results are acceptable and meet requirements.
• Follow prescribed software development standards, processes, procedures, methodologies, etc., according to departmental policies and conventions.
• Interact and correspond professionally with team members, project management, clients, and other stakeholders.
• Account for and accurately log time against project work.

• Translates ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity.
• Effectively elicits information to create concise, organized Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) using standard, industry recognized tools and best practices.
• Manages requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, and scope integrity.
• Identifies opportunities and contributes recommendations based on analysis of requirements and future impacts.
• Partners with business unit and IT or other departments as needed to ensure successful implementation and ongoing business and / or systems support when appropriate.
• Creates detailed Use Cases, User Stories and other documents to illustrate business needs.
• Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drive cross functional stakeholders to reach agreements and effective solutions. Meetings may include leadership.
• Conducts research and interviews subject matter experts to create "As-is" and "To-be" process flows.
• Apply critical thinking to evaluate cross functional dependencies, including upstream and downstream impacts.
• Contributes to enhancements of Business Analysis best practices and suggestions for improvements.
• Creates business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing.
• Creates the traceability between requirements and scenarios to ensure business requirements are met.
• May monitor and report on testing activity and results.
• Consults with others in the development of appropriate training materials to support the needs of functional areas.
• May provide support to other entry and junior level Business Analysts.
• May investigate and research system problems and enhancements, working collaboratively with IT and business stakeholders to identify options and provide business and / or technical solutions.
• Other duties as assigned.

Business Analyst III

• Partner with business leaders and SMEs to design manufacturing, inventory, and warehouse processes into scalable future-state Oracle Cloud solutions
• Assist in discovery sessions, design workshops, and requirements gathering and validation meetings
• Analyze and document business pain points and translate them into system capabilities, process changes, or automation opportunities
• Create detailed business requirements, functional specifications, process maps, and user stories
• Support design and configuration activities for Oracle Cloud Fusion modules including: Manufacturing Inventory Management Warehouse Management (WMS) Related supply chain modules
• Work with the business to collect Use Cases for new designs, enhancements, and releases
• Create test scripts, scenarios, and business process validation cases
• Support phased release deployments, acquisitions, and future module rollouts
• Track functional deliverables and assist in alignment across teams

Oracle Fusion Manufacturing, Inventory Business Analyst

• You’ll lead and deliver end-to-end data and analytics solutions—from ingestion to insight.
• Lead and own complex, large-scale analytics initiatives supporting the Deposits business
• Design, build, and optimize scalable data pipelines and workflows within cloud environments, including Azure Synapse
• Develop curated datasets and enterprise-grade data models to support analytics and reporting
• Integrate data from multiple enterprise sources, ensuring data quality, consistency, and traceability
• Perform advanced analysis and translate findings into actionable business recommendations
• Identify trends and patterns in complex datasets to address key strategic questions
• Design and deliver Power BI dashboards and reporting solutions, including data modeling and performance optimization
• Create intuitive, high-quality visualizations that enable clear, executive-ready decision making
• Partner with cross-functional stakeholders to define requirements and deliver scalable solutions
• Monitor and continuously improve data pipelines, models, and reporting assets
• Ensure all work aligns with enterprise risk, governance, and compliance standards

Advanced Data & Insights Analyst – Deposits Line of Business

• Own and manage the full renewal lifecycle for a portfolio of legal software products, including Legal Tracker, HighQ, Exterro, OpenText, and Document Intelligence.
• Prepare and deliver accurate, competitive pricing proposals for renewals.
• Proactively manage the customer notification process to ensure timely awareness of upcoming renewals.
• Collaborate cross-functionally with Account Management, Account Specialists, and Customer Success Managers, staying ahead of potential issues before they arise.
• Identify and communicate renewal risks and opportunities to internal stakeholders in a timely manner.
• Serve as the subject matter expert on legal software contracts and pricing, bringing that expertise to bear as a trusted and essential member of the account team at every renewal touchpoint.
• Act as the primary point of contact for customers on all contractual and pricing questions related to renewals.
• Lead and facilitate renewal negotiations using established playbook approaches, while developing creative, ad-hoc solutions for complex or escalated situations.
• Continuously develop and refine processes and tools that scale the renewal function and drive greater efficiency.

• Analyze business requests to be solved with automated systems.
• Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
• Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
• Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements.
• Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Begins to develop working relationships with client end-users, programmers and test analysts while assisting with the analysis, design, configuration, testing and maintenance of systems.
• Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations.
• Analyzes basic problems and issues (complexity varies based on data requirements and business specifications) and offers standard business solutions.
• Coordinates and facilitates client meetings.
• Develops simple business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications.
• Demonstrates a basic knowledge of systems/modules to design system screens and database structures.
• Works with programmers to design and develop requirements and learns to analyze the feasibility of new systems and enhancements to existing systems.
• Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
• Provides support with the resolution of issues that may cross multiple systems and affect the business process and tracking of application incidents/issues; becomes familiar with how to identify system impact of changes in the business, user needs, external business environment and operating systems.
• Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes.
• Assists with the preparation and coordination of client training and documentation for installation of systems and upgrades.
• Tracks and learns to document changes for functional and business specifications; writes detailed, universally understood procedures for permanent records and for use in training.
• Assists with coordinating documentation and client follow-up evaluation monitoring; post-implementation problems and revision requests.
• Maintains and administers procedures, methodology and/or application standards to include payment card industry and security related compliance.
• Demonstrates a working knowledge to conduct and support testing/planning/validation by clarifying the intended functionality.
• Participates in the resolution of issues to ensure a successful implementation.
• Tests and learns to analyze possible courses of action and solutions.
• Assists with coordinating implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
• Assists with the project planning efforts on small development efforts.
• Tracks project progress, collects and analyzes information and trends, and communicates to the user community any anticipated schedule deviations.
• Maintains software deployment plans as directed.

• Conduct and synthesize targeted research and analysis on companies, industries, markets, and competitors using licensed tools to deliver actionable intelligence.
• This work will support competitive positioning, deal evaluations, and strategic initiatives, and will inform decision-making and business planning across functions such as licensing & acquisitions, competitive intelligence, marketing, product development, legal, and business development.
• Integrate the latest research tools, including AI technologies where appropriate, into workflows to enhance the efficiency, effectiveness, and presentation of business research, data management, knowledge sharing, and insight generation.
• Conduct outreach to identify opportunities and to deepen understanding of Abbott’s businesses, products, and strategic priorities.
• Build and maintain strong relationships with Abbott business leaders and stakeholders globally.
• Collaborate with other team members on complex, high-stakes research requests.
• Drive innovation by evaluating emerging information resources, technologies, and external vendor solutions to enhance research capabilities and service delivery.

Research Information Scientist – Business Analyst

• Partner with talent management team to develop and deploy processes, programs, and materials using a range of delivery methods and technologies.
• Serve as an internal consultant to the talent management team on design and user experience, translating draft concepts into polished, user‑centered final products.
• Stay current on emerging technologies and learning modalities (e.g., digital, mobile, video, social learning) and apply them appropriately.
• Support the execution of talent management programs and initiatives, including coordination of meetings, communications, logistics, reporting and analysis.
• Lead projects and workstreams to completion, managing timelines, deliverables, and budget considerations.
• Track progress and key performance indicators, identifying opportunities to improve program administration, operational processes and user experience.
• Provide support for program offerings, including scheduling and facilitation logistics.
• Serve as the primary administrator for the Viva GLINT platform to support engagement, 360 feedback, lifecycle and ad-hoc surveys.
• Configure surveys, support data administration, and ensure accurate deployment across employee populations.
• Partner with Talent Management and HR stakeholders to support survey launches, reporting readiness, and operational execution.
• Ensure platform usage aligns with established governance, data standards, and listening strategy.
• Manage ongoing relationships with select external vendors supporting talent management and employee listening solutions.
• Serve as the day‑to‑day contract and vendor liaison, tracking renewals, deliverables, and service performance.
• Partner with internal stakeholders to ensure vendor solutions meet business needs and contractual commitments in alignment with approved vendor strategy and procurement requirements.
• Design, lead, and execute the content management process for the Talent Management team.
• Ensure all published content is reviewed, refreshed, and maintained on a regular cycle to support accuracy, clarity, and usability.
• Establish standards and processes to improve consistency and ease of access to talent management resources.

Senior Talent Management Analyst

• Elicit, analyze, and document business needs, product requirements, and functional specifications.
• Partner with stakeholders to clarify problems, define desired outcomes, and evaluate solution options.
• Translate business objectives and customer needs into clear, actionable requirements that support product planning and delivery.
• Collaborate with Product Managers to support product discovery, roadmap development, and prioritization through analysis and insights.
• Partner with Product Owners and delivery teams to refine epics, user stories, and acceptance criteria as needed.
• Support release and sprint activities by answering questions, clarifying requirements, and validating delivered functionality.
• Analyze qualitative and quantitative data to inform product decisions, trade‑offs, and prioritization.
• Support the definition and tracking of success measures and outcomes for product initiatives.
• Serve as a key liaison between business stakeholders and product teams.
• Communicate analysis, requirements, and insights clearly to technical and non‑technical audiences.
• Support alignment across teams by ensuring shared understanding of scope, assumptions, and expected outcomes.

• Lead business analysis across end-to-end systems with understanding of Order Capture architecture
• Ensure integrity of business workflows across platforms like Salesforce and SAP
• Elicit, analyze, and document business and technical requirements using Agile methodologies
• Collaborate with Business Process Owners and Solution Architects
• Evaluate solution options and recommend scalable approaches aligned with enterprise architecture
• Serve as a key liaison between business stakeholders and technical teams
• Facilitate discussions, workshops, and decision-making sessions

Lead Business Analyst – Order Capture

• Provide assistance with data analysis, mapping and review for financial institution requirements.
• Additional responsibilities will include requirement gathering, writing and alignment, program engagement and team collaboration.
• Manage relationships with a variety of internal and external business partners and advisors to identify root cause of operational and service issues.
• Implement solutions to increase advisor and client satisfaction, while ensuring all operational, financial, and regulatory requirements are met.
• Provide thought leadership on process improvements and business transformation activities.

Senior Business Analyst

• Design, build, and enhance SharePoint Online solutions, including site architecture, permissions, and metadata
• Translate business requirements into scalable, user-friendly solutions
• Provide user support and troubleshooting via ServiceNow, Teams, and intake systems
• Develop training materials, job aids, and adoption resources for business users
• Support enterprise content management (ECMS), governance, compliance, and retention practices
• Assist with migrations and modernization efforts across M365
• Promote adoption and best practices for SharePoint and Microsoft 365 tools
• Participate in Agile ceremonies, backlog refinement, and prioritization using JIRA
• Collaborate closely with internal teams, vendors, and enterprise architecture
• Provide light mentorship and guidance to interns when needed

Systems / Business Analyst III – SharePoint, Microsoft 365

• Support Osaic’s strategic initiatives by developing and executing strategies to help financial professionals and employees adapt and absorb change
• Assess and document impact of a given change, including process, technical, behavioral/mindset
• Help define vision, benefit and key messages that will support the change objective
• Leverage existing and/or design customized strategies to support internal and external constituents through change as identified in impact assessments
• Partner with communications and training teams to ensure that the change management strategy is supported by those two critical components
• Track financial professional feedback and how it has / has not been actioned to demonstrate commitment to their voice and experience
• Coordinate early adopter / pilot groups to ensure our change management approach is supporting the appropriate perspectives and experiences

Change Management Analyst

• Work directly with stakeholders to define, document, and drive business requirements
• Document business requirements using customer journeys, business context diagrams, and process flows
• Prepare business validation (UAT) plan and support business users in performing validation
• Partner closely with business stakeholders and subject matter experts

Business Solutions Analyst III

• Play a critical role in a large, strategic program focused on further modernizing and aligning our technology stack.
• Focus on understanding, validating, and driving alignment and standardisation across Finance and Reporting-related business requirements, ensuring consistency, traceability, and readiness for downstream delivery.
• Partner closely with Finance, Product, Engineering, Architecture, and Program teams to clarify complex requirements, resolve cross-system dependencies, and drive shared understanding across stakeholders.
• Act as a trusted thought partner, helping shape scalable, standardised approaches to business requirements, reporting definitions, and design decisions that can be reused across initiatives and portfolios.
• Lead the analysis, validation, and standardisation of complex business requirements, with a strong focus on Finance, Reporting, and cross-system data dependencies.
• Translate high-level business scenarios and policies into clear, structured, and traceable functional and technical requirements that are ready for execution.
• Drive alignment across Finance, Product, Architecture, Engineering, and Delivery teams by facilitating working sessions, decision forums, and design reviews.
• Own and maintain key design and requirements artefacts, including business scenarios, service blueprints, traceability matrices, and feature-product mapping.
• Identify gaps, inconsistencies, and variances across requirements, systems, and reporting models, and proactively drive resolution and standardisation.
• Support adoption of standard frameworks, taxonomies, and tooling (e.g., ADO structures, traceability models) to improve delivery consistency and reporting transparency.
• Provide thought leadership on business analysis and business architecture concepts, ensuring designs align to enterprise principles while remaining pragmatic and delivery-focused.
• Partner closely with Delivery and Program leads to ensure requirements and decisions support stage-gate readiness, sequencing, and risk mitigation.
• Communicate complex concepts clearly through executive-ready materials, summaries, and recommendations for senior stakeholders.

Lead Business Analyst

• Analyze current-state processes end-to-end, identifying inefficiencies, redundancies, and gaps, and develop future-state recommendations grounded in Salesforce’s out-of-the-box capabilities. Bring a data-informed perspective to process redesign: quantify pain points, model scenarios, and make the case for change.
• Evaluate business needs against native Salesforce functionality to determine where OOTB capabilities solve the problem versus where custom development is genuinely necessary. Own the fit-gap analysis for design sessions and translate findings into actionable recommendations for the product and architecture teams.
• Produce clear, usable mockups of future-state screens and user flows independently, using modern design and AI-assisted tools (e.g., Figma, Miro, Balsamiq, Galileo AI, Magician, or equivalent), without waiting for a UI designer to make the concept tangible.
• Partner with the UX Lead (when available) to define future-state interaction models and process flows that reflect both platform capabilities and real user needs. Participate in user feedback sessions, synthesize findings, and use evidence from those sessions to sharpen design decisions.
• Co-facilitate design workshops, process mapping sessions, and discovery conversations with business and operations stakeholders. Guide discussions toward outcomes; extracting complex requirements, surfacing competing priorities, and building shared understanding across functions.
• Collaborate closely with the Product Owner and product team to inform and shape user stories, acceptance criteria, and functional specifications.
• Develop Salesforce reports and dashboards that support operational visibility and inform ongoing product decisions. Apply analytical skills to surface trends, patterns, and opportunities within platform data. Stay current on Salesforce releases, new features, and evolving best practices while proactively identifying how platform innovations can improve our design approach or accelerate value delivery.

• Focus on the implementation or ongoing maintenance and optimization of integration and configuration of home care-focused revenue cycle solutions.
• Responsible for researching and troubleshooting issues, reviewing business and technical requirements, and determining best-fit solutions.
• Execute integration and configuration tasks, including implementation of changes, testing, documentation, and refinement.
• Enable seamless data exchange for providers, payers, and partner customers.
• Provide an opportunity to learn and grow in Medicaid/MCO revenue cycle processes, healthcare data standards (X12, HL7, FHIR), and systems integration.

See all jobs on JobTailor

Experienced Business Analyst – Fraud, Waste & Abuse

Senior Business Process Analyst

Reporting, Analytics, and Insights Analyst

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Business Analyst III

Oracle Fusion Manufacturing, Inventory Business Analyst

Advanced Data & Insights Analyst – Deposits Line of Business

Business Analyst

Business Analyst

Research Information Scientist – Business Analyst

Senior Talent Management Analyst

Business Analyst

Lead Business Analyst – Order Capture

Senior Business Analyst

Systems / Business Analyst III – SharePoint, Microsoft 365

Change Management Analyst

Business Solutions Analyst III

Lead Business Analyst

Senior Business Analyst

Revenue Cycle Solutions Analyst