Bilingual

• Communicate with international customers via phone and email
• Retrieve and compile information as requested from records, emails, and other documents.
• Support high-demand clients with urgency, professionalism, and clear follow-through in a fast-paced environment.
• Perform administrative and data entry tasks, including analyzing and interpreting Microsoft Excel data and managing databases.
• Review forms, data, and other information to ensure accuracy and conformance to established procedures and policies.
• Verify data for accuracy, completeness, and compliance with established procedures to submit data to the federal government.
• Compile and submit data to regulatory authorities in compliance with established procedures.
• Assist in the development and documentation of Standard Operating Procedures (SOPs) for internal teams and client-facing services.
• Collaborate with cross-functional teams to design and implement new regulatory services.

Bilingual Global Registration Specialist – Cosmetic Services

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative, Bilingual/Spanish

• Provide high quality care for patients in a virtual setting
• Collaborate with Physicians and/or Advanced Practice Leads on the Care Team as needed when working with complex patients
• Follow up on labs, imaging, and closed loop communication with patients and other providers as needed
• Use tooling to allow virtual "exams" including remote home monitoring equipment, remote physical exam, remote point of care diagnostics
• Participate in collaborative care model with various care team members including but not limited to registered nurses, medical assistants, PCPs, behavioral health clinicians, and clinical supervisor where applicable
• Participate in required meetings to support patient care including huddles, case conferencing and regular service line All Hands
• Provide feedback to support improvement in operational workflows and product features
• Compliance with all applicable laws and regulations
• Other duties as assigned

Physician, Bilingual – Virtual Urgent Care

• Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
• Paying attention to detail while documenting alarm handling procedures within the alarm screens.
• Completing alarm processing in accordance with departmental procedures.
• Receiving inbound calls and relaying important information about life-safety systems and services, including updating customer accounts and solving billing questions.
• Supporting ADT customers by problem solving, de-escalating customer issues and resolving account issues.
• Providing technical support and troubleshooting devices across ADT systems.
• Helping customers understand the ADT noble purpose and providing customer lifestyle solutions.
• Coaching, team meetings or 1:1 development time to grow and develop your career at ADT.

Bilingual Monitoring Representative

• Assist in conducting intakes.
• Monitor patients' clinical progress at regular group counseling sessions.
• Participate by answering questions and managing patients’ medication dosing.
• Authorize patients' prescriptions during monthly visits with patient panels.
• Complete all notes and reporting in Groups EMR system within required timeline.

Bilingual 1099 Provider, CARN-AP

• Perform comprehensive initial TOC visits.
• Conduct a thorough post-discharge assessment of the patient's medical conditions, medications, functional status, and psychosocial needs.
• Complete a full post-discharge medication reconciliation — including identifying duplicate, inappropriate, or contraindicated therapy and optimizing guideline-directed medical therapy.
• Place appropriate orders (prescriptions, labs, imaging, referrals, home health, DME), provide disease-specific education, and communicate clear contingency plans and red flags for worsening symptoms.
• Perform acute / virtual urgent-care TOC visits.
• Independently assess, diagnose, and manage new or worsening symptoms in medically complex patients, determine the appropriate level of care, and escalate when needed — with a clear bias to action.
• Manage the clinical trajectory across the 30-day window.
• Reinforce and adjust each patient's plan of care in response to their evolving clinical picture, their priorities, and the barriers they face — including chronic disease management, symptom management, and timely changes to the medical regimen.
• Participate in interdisciplinary TOC rounds to discuss patients at highest risk of readmission, and collaborate closely with RN case managers, care coordinators, social work case managers, pharmacy, and patients' PCPs and specialists.
• Enhance team culture by facilitating safe, open communication across roles and supporting clear patient escalations.
• Assist with clinical education of the broader team, participate in quality-improvement projects and pilots, and provide feedback to improve our EHR.
• Embrace a build environment. As our service needs evolve, this role may expand to support new clinical and organizational initiatives.

Bilingual – Transitions of Care Advanced Practice Provider

• Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations
• Provide medical care virtually (by phone, video, & message) in alignment with Oscar Medical Group guidelines, practices and policies
• Collaborate with MAs, RNs, and other providers across service lines
• Compliance with all applicable laws and regulations
• Other duties as assigned

Physician – Virtual Health Assessment, Bilingual in Spanish

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to customer calls in both English and Spanish languages
• Help with issues related to: Activation of SIM cards, Complete port-in activations, Explaining activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Part Time Bilingual CSR

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Handle customer calls in both English and Spanish languages
• Assist with issues related to activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain good relationships with merchants, Master Agents, and Employees
• Perform all other duties as assigned

Bilingual CSR, 12pm-9pm, OFF WED & SUN

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to customer calls in both English and Spanish
• Help with issues related to activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Bilingual CSR, 11am-8pm, Off TH & SU

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to Customer calls in both English and Spanish languages
• Help with issues related to Activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Bilingual CSR, 11am-8pm, OFF Tues & Sun

• Provide medical care virtually (both by phone and message)
• Provide patient care in alignment with Oscar Medical Group guidelines, practices and policies
• Focus on efficiency and quality of care delivery
• Ensure patient access to VUC services
• Collaborate with MAs, RNs, and other providers across service lines (e.g. primary care and health assessments)

1099 Nurse Practitioner or Physician Assistant – Virtual Urgent Care, Bilingual – Spanish

• Perform preventative care screenings, complete medication reconciliation, diagnose medical conditions and provide health coaching, referrals and treatment when clinically appropriate.
• Outreach members who are more chronically ill based on historical and suspected health information.
• Engage members who have a lower probability of seeing their PCP.
• Identify areas in the member's medical journey that can be improved by increasing their access to care with a licensed provider.
• Cross-train into urgent care and/or virtual primary care service line
• Interact with members virtually, including virtual assessment, diagnosis and treatment.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Nurse Practitioner, Physician Assistant – Virtual Health Assessment, Bilingual

• Manage and develop a group of Retail Coverage Merchandisers and Lead Merchandisers
• Ensure superior in-store results in assigned territories or stores
• Provide effective leadership and management to the team
• Recruit, interview and train new associates
• Perform field visits and store audits

Bilingual jobs in Ohio

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