Bilingual

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to customer calls in both English and Spanish languages
• Help with issues related to: Activation of SIM cards, Complete port-in activations, Explaining activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Part Time Bilingual CSR

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Handle customer calls in both English and Spanish languages
• Assist with issues related to activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain good relationships with merchants, Master Agents, and Employees
• Perform all other duties as assigned

Bilingual CSR, 12pm-9pm, OFF WED & SUN

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to customer calls in both English and Spanish
• Help with issues related to activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Bilingual CSR, 11am-8pm, Off TH & SU

• Provide technical assistance to T-CETRA merchants
• Respond to merchant needs in a professional and friendly manner
• Respond to Customer calls in both English and Spanish languages
• Help with issues related to Activation of SIM cards
• Complete port-in activations
• Explain activation issues, transactions, and terms
• Contact carriers to resolve activation issues or verify activations
• Develop and maintain a good relationship with merchants, Master Agents, and Employees
• All other duties as assigned

Bilingual CSR, 11am-8pm, OFF Tues & Sun

• Provide medical care virtually (both by phone and message)
• Provide patient care in alignment with Oscar Medical Group guidelines, practices and policies
• Focus on efficiency and quality of care delivery
• Ensure patient access to VUC services
• Collaborate with MAs, RNs, and other providers across service lines (e.g. primary care and health assessments)

1099 Nurse Practitioner or Physician Assistant – Virtual Urgent Care, Bilingual – Spanish

• Perform preventative care screenings, complete medication reconciliation, diagnose medical conditions and provide health coaching, referrals and treatment when clinically appropriate.
• Outreach members who are more chronically ill based on historical and suspected health information.
• Engage members who have a lower probability of seeing their PCP.
• Identify areas in the member's medical journey that can be improved by increasing their access to care with a licensed provider.
• Cross-train into urgent care and/or virtual primary care service line
• Interact with members virtually, including virtual assessment, diagnosis and treatment.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Nurse Practitioner, Physician Assistant – Virtual Health Assessment, Bilingual

• Manage and develop a group of Retail Coverage Merchandisers and Lead Merchandisers
• Ensure superior in-store results in assigned territories or stores
• Provide effective leadership and management to the team
• Recruit, interview and train new associates
• Perform field visits and store audits

Bilingual Retail District Manager – Goya

Nurse Practitioner, Bilingual – Spanish

• Answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
• Provide compassionate customer support using scripted and non-scripted responses.
• Monitor a high volume of medical alerts and alarms, offering genuine care during potentially stressful situations.
• Record call details, dispatches, and messages into a database in real-time while maintaining focus and accuracy.
• Communicate with empathy, respect, and patience to ensure a positive experience for our members.
• Verify and update customer information in the system to ensure records are accurate.
• Troubleshoot alarm systems and report issues to ensure timely maintenance.
• Proactively inquire about and recommend preventative healthcare services to members.
• Manage access to highly sensitive materials and maintain strict confidentiality.
• Talk and type simultaneously while navigating multiple screens and systems efficiently.
• Successfully complete new hire training and pass all required compliance testing.
• Perform other duties as assigned.

Care Center Representative, Bilingual

Nurse Practitioner, Physician Assistant – Bilingual

• Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations
• Provide medical care virtually (by phone, video, & message) in alignment with Oscar Medical Group guidelines, practices and policies
• Collaborate with MAs, RNs, and other providers across service lines
• Compliance with all applicable laws and regulations
• Other duties as assigned

Bilingual Physician – Virtual Health Assessment

• Complete at least 100 high-quality outreach activities daily (warm/cold calls, emails, and social touch points).
• Host qualification calls to develop an understanding of the prospect’s needs and determine how they can benefit from leveraging our all-in-one digital platform.
• Schedule meetings for qualified prospects, ensuring a seamless handoff to the appropriate Account Executive.
• Learn and execute on various inbound and outbound outreach methods to prepare for specialization into an All-Bound Sales Development Role with the ultimate goal of developing into an Account Executive.

Bilingual Development Representative, Mandarin

• Build and qualify opportunities that drive growth
• Execute high-volume outreach to prospective businesses
• Host qualification calls to understand the prospect’s needs
• Schedule meetings for qualified prospects
• Prepare for specialization into an All-Bound Sales Development Role

• Connect with customers: Interact with customers via chat, text messages, and phone calls, either in real time or through scheduled appointments.
• Provide expert product and service advice: Offer expert guidance on products and services, style consultations, and personalized shopping experiences.
• Present products and services: Showcase our products online, sharing detailed information about the features and benefits of each item.
• Provide information on extended service agreements and financing options: Ensure a smooth and enjoyable shopping experience by explaining extended service plans and payment options.
• Support sales growth: Help drive sales growth through digital selling, live selling events, social media engagement, collaboration with physical stores, and connected/omnichannel commerce.
• Build relationships: Resolve customer issues quickly and efficiently with a positive attitude. Conduct follow-ups to maintain lasting relationships and develop a personal client portfolio.

Bilingual Jewelry Expert

• Perform initial assessments and develop Palliative Plans of Care for members newly enrolling to the Palliative Care Program.
• Follow a longitudinal panel of the highest risk patients (~ 40-50 patients) via regular telephonic and/or video encounters.
• Provide consultative visits to patients empaneled to the RNs, including but not limited to: advanced symptom management; complex goals of care; advanced disease education; prognostication; medical orders for home health, DME, medications, and hospice transitions.
• Evaluate hospital admissions for root-cause; support transitions of care for engaged patients, identify trends in readmissions and help develop solutions for achieving/ maintaining readmission rate less than or equal to 15%
• Attend Devoted Medical meetings as role appropriate. These may include but not limited to All-Hands, Clinical Excellence and Orinoco Updates meetings
• Provide on-call weekend/holiday coverage on a rotating basis
• Support the Devoted Health mission by caring for members like family.

Bilingual (Spanish) Advanced Practice Provider – Palliative Care

• Conduct focused and thorough assessments of patients with general cardiology and heart failure needs through virtual consultations including ordering diagnostics as needed, interpreting labs and imaging data, and developing a treatment plan in collaboration with the specialty care clinic team.
• Formulate accurate diagnoses and develop individualized treatment plans for patients with heart failure and general cardiology clinical conditions, including medication management, volume monitoring and management, and lifestyle modifications.
• Initiate, titrate, and manage guideline-directed medical therapies (GDMT) for a diverse group of members with heart failure.
• Provide proactive management of heart failure and comorbid conditions, and address potential barriers to optimal care to mitigate the risks of heart failure exacerbation and hospitalizations.
• Assess and intervene in weight fluctuations and acute volume overload management of patients who are enrolled in the clinic.
• Assess, diagnose, and manage the range of general cardiology conditions that are suitable for virtual care including stable coronary artery disease, hypertension, hyperlipidemia, stable atrial arrhythmias, peripheral arterial disease and chronic venous disease.
• Collaborate closely with other members of the care team including PCPs, cardiologists and other Devoted team members including pharmacy, clinical nursing, social work, as well as interfacing with family members and caregivers to coordinate holistic care for the member, to ensure continuity of care and deliver a collaborative care plan.
• Serve as the clinical advisor and provide clinical escalation support for the speciality clinic staff and other teams during business hours.
• Utilize our home grown electronic health information system for visits while also providing feedback on how to improve the interface.
• Maintain accurate and up-to-date patient medical records, ensuring compliance with relevant legal and ethical guidelines.
• Participate in quality improvement initiatives and ongoing professional development to stay current on best practices and advancements in cardiovascular care.
• Adhere to all relevant laws, regulations, and industry standards, including patient privacy and telehealth regulations.

Bilingual (Spanish) Advanced Practice Provider – Cardiology

• Review loan applications and associated documents for accuracy, completeness, and adherence to company guidelines
• Verify borrower information, including income, employment, credit history, and assets.
• Organize and maintain loan files, ensuring all necessary documentation is included
• Communicate effectively with borrowers via phone to gather required documents, clarify information, and address any concerns or questions
• Provide guidance to borrowers regarding the loan application process, documentation requirements, and timelines
• Collaborate closely with underwriters to resolve any discrepancies or issues identified during the loan processing stage
• Prepare loan files for underwriting review, ensuring all necessary documentation is accurately compiled and accessible
• Conduct quality control checks on loan files to ensure accuracy, completeness, and compliance with company standards.
• Utilize mortgage software and other relevant tools to track and update loan status accurately.
• Perform administrative tasks related to loan processing, including data entry, file organization, and recordkeeping.

Loan Processor, Bilingual Spanish

• Provide live video virtual check in and check out support for patients
• Provide live phone and messaging support for patients
• Provide support for your Care Team, including virtual physicians, APPs and RNs
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution
• Assist with the order process, including sending requisition forms and coordinating referrals
• Close the loop with providers after referrals are made, including collecting patient notes from providers
• Schedule appointments with patients for follow up care
• Call providers and facilities to clarify information and help solve complex cases
• Coordinate with internal and external parties to ensure patients needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
• Compliance with all applicable laws and regulations
• Other duties as assigned

See all jobs on JobTailor

Part Time Bilingual CSR

Bilingual CSR, 12pm-9pm, OFF WED & SUN

Bilingual CSR, 11am-8pm, Off TH & SU

Bilingual CSR, 11am-8pm, OFF Tues & Sun

1099 Nurse Practitioner or Physician Assistant – Virtual Urgent Care, Bilingual – Spanish

Nurse Practitioner, Physician Assistant – Virtual Health Assessment, Bilingual

Bilingual Retail District Manager – Goya

Nurse Practitioner, Bilingual – Spanish

Care Center Representative, Bilingual

Nurse Practitioner, Physician Assistant – Bilingual

Bilingual Physician – Virtual Health Assessment

Bilingual Development Representative, Mandarin

Bilingual Development Representative, Mandarin

Bilingual Development Representative, Mandarin

Bilingual Jewelry Expert

Bilingual (Spanish) Advanced Practice Provider – Palliative Care

Bilingual (Spanish) Advanced Practice Provider – Cardiology

Loan Processor, Bilingual Spanish

Medical Assistant I, Bilingual – Spanish