Bilingual

• Providing one-on-one ABA therapy in clients' homes
• Following individualized behavior intervention plans
• Collecting and documenting therapy data
• Teaching communication, adaptive, and social skills
• Working closely with caregivers and BCBAs
• Maintaining professionalism and a positive therapeutic environment

Afternoon Behavior Technician, Bilingual Spanish

• Serve as the first point of contact that will introduce patients to the program and help them enroll via a smartphone app
• Conduct outbound calls (to program-eligible patients) and successfully convert those calls into enrollments
• Create exceptional patient enrollment experiences and share insights with your peers
• Evangelize program benefits and the impact it will have on member health
• Deliver value to our partner and strengthen relationships through feedback, communication, and collaboration
• Gather patient insights on enrollment experience in order to outline areas of growth and opportunity
• Maximize team growth by delivering observations and identifying trends to help the team as it grows

Bilingual Enrollment Specialist, English/Spanish

• Communicate with international customers via phone and email
• Retrieve and compile information as requested from records, emails, and other documents.
• Support high-demand clients with urgency, professionalism, and clear follow-through in a fast-paced environment.
• Perform administrative and data entry tasks, including analyzing and interpreting Microsoft Excel data and managing databases.
• Review forms, data, and other information to ensure accuracy and conformance to established procedures and policies.
• Verify data for accuracy, completeness, and compliance with established procedures to submit data to the federal government.
• Compile and submit data to regulatory authorities in compliance with established procedures.
• Assist in the development and documentation of Standard Operating Procedures (SOPs) for internal teams and client-facing services.
• Collaborate with cross-functional teams to design and implement new regulatory services.

Bilingual Global Registration Specialist – Cosmetic Services

• Advise borrowers on financial status and payment methods
• Guide customers through the loan application process
• File loan applications and supporting documents
• Develop referral networks to locate prospects for loans
• Handle customer complaints and take appropriate action to resolve them

Loan Officer Assistant – Bilingual in Spanish

• Work under close supervision in disseminating complex health and medical-related information
• Respond to public inquiries via phone calls, email, postal mail, and Live Chat
• Develop standard and custom language for public inquiries
• Conduct online literature searches of NIH-approved websites and databases
• Make resource referrals as appropriate
• Manage incoming telephone calls, assessing caller’s needs, and verifying information
• Draft custom responses to written and email inquiries
• Cross-train across other NIH contracts for inquiry response support
• Conduct research and data gathering, including manual and online literature searches
• Prepare original drafts of frequently asked questions in plain language
• Participate in developing materials used in responding to inquiries
• Review health-related journals to draft knowledge base articles
• Prepare monthly continuing education presentations
• Provide onsite support at professional meetings
• Perform other duties as assigned.

Bilingual Information Services Specialist

• Move, stock, organize products in yard and warehouse to keep inventory accurate
• Load and unload materials from customer and company vehicles safely and efficiently
• Operate forklifts, pallet jacks, and other equipment while following all safety rules
• Keep the yard and warehouse clean, organized, and free of hazards
• Check and verify orders, complete shipping and receiving paperwork, and work with team members to meet delivery deadlines
• Assist with other warehouse or yard tasks as needed

Bilingual Yard Associate

• Give prompt, efficient, and accurate service; processes all member transaction
• Open new membership and performs maintenance on accounts including IRAs and business accounts.
• Council and educate members on financial matters and available products/services offered.
• Use tack and experience-based knowledge to research and resolve member inquiries with professionalism.
• Provide member technical assistance for online, mobile & telephone banking, Bill Payment, and other eServices.
• Conduct credit analysis for possible cross sell
• Cross-sell products and services based on member needs.
• Interview members for potential loan applicants and initiates
• Use CRM software to track referrals, member follow up and sales performance goals.
• Perform a variety of administrative duties that support member service/branch
• End of day balancing
• ATM processing
• Cash analysis/verification

Member Service Specialist – Bilingual

• Provide direct clinical support to patients undergoing medication abortion
• Respond to patient’s medical questions and concerns, delivering timely triage, clinical assessment, and patient-specific nursing guidance
• Ensure every patient feels heard, supported, and cared for—providing culturally responsive, evidence-based care during moments that matter most.

Telehealth Registered Nurse, Bilingual Spanish

• Provide counseling, information and referrals to callers.
• Assess each caller’s presenting problem, support systems, coping skills and level of emergency to determine appropriate intervention.
• Thoroughly and accurately complete a statistics sheet on each call.
• Completes homeless forms, protective services forms, suicide forms, regular caller forms, etc. when required.
• Maintains confidentiality of callers and agency.
• Keeps updated by reading the communication log and other data available.
• Completes clerical work as needed.
• Communicate problems to supervisors when necessary.

Bilingual Crisis Hotline Specialist – Part-Time, Full-Time

• Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text-based communication, educating and enrolling patients into the adherence program
• Utilize video-based communication as a primary engagement tool to deliver personalized education, coaching, and adherence support
• Provide compassionate and motivational coaching, case management, and health education services to encourage medication adherence and lifestyle changes
• Conduct video-based medication reconciliation consultations, ensuring patients understand their medications, dosing schedules, and proper administration techniques
• Review asynchronous video submissions of patients taking medication, ensuring correct administration, monitoring adherence, and assess for side effects or concerns
• Create short-form educational and motivational videos to send to patients for personalized engagement and population-level health education
• Assess patient needs, including medical, behavioral, and social challenges, and escalate cases as necessary.
• Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety through live and asynchronous video coaching
• Act as a clinical escalation point for non-clinical team members to send patient cases that need a higher level of clinical review and intervention
• Assist patients with technical troubleshooting related to the company’s mobile application and adherence platform
• Maintain accurate and detailed documentation of all interactions, ensuring compliance with company and regulatory guidelines
• Engage with provider offices, health plan services, and pharmacies on behalf of the patient, as needed, to overcome barriers
• Provide referrals to healthcare providers and community resources when needed, including direct outreach to provider offices and/or warm transfers to service providers
• Utilize motivational interviewing techniques within video and digital engagement to engage patients in long-term adherence strategies
• Offer guidance on inhaler techniques, chronic disease management, and medication safety
• Contribute to program improvement by providing insights from patient interactions, particularly regarding video engagement, digital adherence monitoring, and patient education strategies
• Partner with cross-functional teams to develop and refine video-based patient engagement content, clinical protocols, and educational materials

Clinical Adherence Nurse, Bilingual – Per Diem

• Ensures member access to services appropriate to their health needs
• Conducts assessments to identify individual needs and a specific care management plan
• Implements care plan by facilitating authorizations/referrals
• Coordinates internal and external resources to meet identified needs
• Monitors and evaluates effectiveness of the care management plan
• Interfaces with Medical Directors and Physician Advisors on treatment plans

Senior Nurse Case Manager, Bilingual

• Provide medication abortion care to patients via Hey Jane’s online platform
• Conduct visits via video, phone or asynchronously
• Review patients’ medical intake responses
• Communicate with patients via HIPAA-compliant messaging app or during live appointments
• Determine eligibility for online medication abortion treatment
• Prescribe medications to a mail-order pharmacy or arrange local pharmacy pickup
• Respond to medical inquiries from patients requiring further evaluation
• Direct nursing staff regarding referrals and additional prescriptions as necessary

Bilingual jobs in Maryland

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