Administrative Assistant

• Own and drive the ITSM program portfolio from planning through execution
• Establish and enforce standard delivery practices across Waterfall, Agile, and Hybrid delivery models
• Actively manage cross-program dependencies, risks, sequencing, and delivery tradeoffs
• Ensure consistent and predictable execution across platform and non-platform initiatives
• Serve as the primary escalation point for program health, scope, and delivery risk
• Define and maintain PMO frameworks, delivery standards, templates, and ways of working
• Ensure delivery rigor is applied consistently and scaled appropriately to initiative complexity
• Build and maintain a repeatable operating model for program execution
• Partner with ITSM leadership to align portfolio priorities to organizational goals
• Drive use of ServiceNow SPM as the system of record for portfolio planning and execution
• Partner with the SPM platform owner to ensure structures and reporting meet PMO needs
• Ensure data quality and consistency to support accurate portfolio-level reporting
• Embed Organizational Change Management (OCM) including communications, training, readiness, and stakeholder outreach into program delivery
• Ensure changes are consumable and sustainable across the enterprise
• Coordinate rollout planning to maximize value realization and minimize disruption
• Own executive-level portfolio reporting across the ITSM portfolio
• Translate delivery data and program status into clear, concise narratives for senior leadership
• Proactively surface risks, dependencies, and decisions required
• Lead and manage delivery partners across ITSM program execution
• Set clear expectations for quality, transparency, and accountability
• Optimize partner usage to support scale and delivery efficiency
• Address performance issues in a timely and constructive manner
• Drive delivery governance for M&A, divestiture, and TSA exit initiatives within ITSM scope
• Ensure repeatable delivery patterns for integration and separation activities
• Coordinate with IT, Security, Finance, and Business leaders to reduce execution risk

Senior Manager – Project Management Office

• Manage end-to-end reinsurance and Broking Operations including system setup, sanctions checks, submissions, and facultative/treaty contract administration.
• Handle post-bind activities such as cancellations, endorsements, and accurate calculation and booking of reinsurance premiums and bordereaux.
• Calculate and record contractual obligations including profit commission, premium adjustments, and no-claims bonuses, ensuring compliance with quarterly and annual instructions.
• Perform variance analysis of actual results against expectations and prior periods, while maintaining regular communication with customers and internal stakeholders.
• Lead teams through daily operations, query resolution, Lean process improvements, and structured training initiatives to enhance controls and performance.
• Experience on Bureau systems and LPAN creation knowledge will be an added advantage.

Lead Assistant Manager – Insurance, Reinsurance, Back Office

• The Candidate will be required to research & resolve ADM received for US Market. Should have good understanding of Travel Business in order to do root cause analysis of the ADM's
• The candidate should have good knowledge of various GDS displays and must be able to analyze and interpret PNR and Fare Rules
• Candidate will be required to follow-up with GDS & Airlines to clear pending ADM dispute
• E2E Travel Process knowledge
• Self Starter with ability to multitask

• Planning and driving agenda, creating materials with business/FP&A and track / closure of action items for the monthly Global operation leadership call
• Planning & driving weekly operations head leadership meeting & action items to closure
• Provide meaningful insights to senior leadership for ‘optimal’ business decision making
• Quarterly Business Review presentations related to Insurance business to EC members
• Proactive analysis & alerts on business health and concern areas
• Objective Key Results formulation, reporting and tracking for Insurance
• Closely work with senior management
• Coordination with various teams across organization
• Ascertaining accuracy of information gathered from multiple teams
• Top down budget & target setting
• Audits and compliance oversight
• Work closely with the operations and geo head to drive agenda, create materials with business/FP&A and ensure tracking / closure of action items
• Provide meaningful insights to senior leadership for ‘optimal’ business decision making
• Quarterly Business Review presentations related to geography to EC members
• Proactive analysis & alerts on business health and concern areas
• Objective Key Results formulation, reporting and tracking for the geography
• Objective Key Results coaching to business teams
• Closely work with senior management and coordination with various teams across organization
• Ascertaining accuracy of information gathered from multiple teams
• Top down budget & target setting
• Audits and compliance oversight

Senior Manager – Chief of Staff Office to PHP Geo and HLS Ops Head

• Strong knowledge of collection strategy
• Clear idea of various collection buckets and past due follow-up
• Portfolio management
• Reconciliation on policy level with respect to the open/close items on a policy
• Coordinate with under writing department and Onshore for various queries
• Good written & verbal communication skills
• Must be good with excel
• Having experience of Genius application will be an added advantage

Lead Assistant Manager – Operations – Back Office – Voice

• Play the role of the Investment application service owner on behalf of M&G Technology
• Work closely with Strategic Partner organisations to ensure fantastic customer service while complying with all audit, compliance and regulatory requirements
• Consult with stakeholders to identify/review service improvement opportunities
• Accountable for working with the Front Office Application support team
• Responsible for Incident Management within the Front Office area
• Drive Service Improvement
• Work with business users to identify concerns or areas for improvement
• Work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution
• Understand the entire Trade Life Cycle and prioritize issues based on criticality
• Champion the use of Aladdin throughout the business
• Participate in Business Continuity, Disaster Recovery and Failover activities
• Resolve queries related to business-critical applications e.g. Aladdin, Bloomberg, WSO

Front Office Support Manager

• Reinsurance Setup, Sanctions & Submission clearance in the system.
• LPAN creation and/or submission and/or review
• Facultative & Treaty Reinsurance Contract Management - Setting up & maintaining the reinsurance contract.
• Post bind work like Cancellation/endorsement management.
• Premium - Calculating and booking of reinsurance premiums and processing bordereaux in the system.
• Calculating & booking of contractual obligations like Profit commission, Prem adjustments, No claims bonus etc.
• Ensure the quarterly and yearly instructions are reviewed and incorporated.
• Analysis of actual results compared with expectations, as well as prior periods.
• Communicate with customer on day-to-day basis and internal stakeholder on regular basis
• Team handling skills, daily query handling, feedback management to iron out the operational challenges and driving improvements (Lean) to bring better controls.
• Exposure towards training methodology to drive effective training to bring desired result.

Assistant Manager – Insurance, Back Office

• Perform daily tasks and client work, such as documents collection, renaming and storing of the documents, updates the software as the case may be, processing online signatures via docu sign and statutory filings as may be assigned.
• Actively participate in process and client-related training to enhance operational expertise.
• Serve as a subject matter expert in managing data updates in the assigned software and documents management system.
• Maintain consistent, timely, and appropriate communication with both internal teams and external stakeholders.
• Escalate critical issues to senior team members as needed, ensure quick resolution and minimal disruption.
• Noting down the time spent on each assigned work and adding them accurately and promptly on the assigned systems using the correct codes.
• Updating the daily work status on the assigned work trackers along with recording of all the aspects as per established guidelines to uphold quality standards.
• Ensure high-quality deliverables by consistently meeting agreed standards and attaining data accuracy.
• Prioritize and manage tasks effectively while adhering to deadlines and executing data entry activities.
• Collaborate closely with senior team members and participate in cross-training sessions to support project requirements and bulk assignment.
• Reading the Standard operating procedures and following the instructions given under the same.
• Attending organizational trainings and completing the same within the assigned time frame.

• Delivers and facilitates primary meeting support (scheduling, virtual calls , dial-in phone numbers, charts)
• Performs a range of general administration and back-office tasks with autonomy and initiative within guidelines
• Assists in the preparation of budgets, and expense tracking for the executive team
• Takes minutes of meetings and works with generally highly-confidential material
• Contributes to the implementation of office procedures and systems

Associate Specialist, Administrative Support

• Manage and organize calendars for the Executive Team
• Coordinate travel arrangements, including booking flights and preparing itineraries
• Handle vendor coordination: follow up on invoices, schedule service providers, and maintain basic vendor records
• Support email organization and simple correspondence
• Maintain digital filing systems and ensure documents are properly stored and updated
• Assist with general administrative tasks to support daily operations

Administrative Assistant jobs in India

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Senior Manager – Project Management Office

Lead Assistant Manager – Insurance, Reinsurance, Back Office

Administrative Assistant

Senior Manager – Chief of Staff Office to PHP Geo and HLS Ops Head

Lead Assistant Manager – Operations – Back Office – Voice

Front Office Support Manager

Assistant Manager – Insurance, Back Office

Administrative Assistant

Associate Specialist, Administrative Support

Admin Assistant