Accounts Receivable

• Manage customer relationships with SanMar by monitoring customer payments and recognizing opportunities for business building and risk management.
• Communicate with customers primarily over the phone and secondarily via email to ensure payments are made in a timely fashion, and negotiate in a collaborative manner.
• Communicate professionally and with empathy, in a service-oriented manner on both inbound and outbound calls with customers.
• Handle and diffuse potentially stressful or tense situations by demonstrating patience and understanding.
• Provide timely approval of orders for assigned accounts; cover for teammates as needed.
• Work with the various credit terms offered to SanMar’s customers.
• Manage customers within the credit limit guidelines given; increase credit lines by obtaining necessary information to accommodate limit reviews.
• Maintain customer information accurately through various systems, and accurately note all communications and interactions.
• Perform other duties as assigned.
• Comply with all policies and standards.

Accounts Receivable Representative

• Own a dedicated portfolio of brand/retailer accounts, driving proactive, self-prioritized outreach on past-due COD and net-terms invoices.
• Lead collections conversations with professionalism, empathy, and firm negotiation — resolving disputes, brokering payment plans, and securing payment commitments in difficult situations.
• Partner daily with invoicing, operations, and delivery teams to resolve payment blockers in real time and keep product moving.
• Understand and follow established Slack workflows for status updates, escalation alerts, and cross-team hand-offs — reducing manual follow-up and keeping stakeholders looped in automatically.
• Manage and triage tasks across Asana and Zendesk, self-prioritizing a high-volume queue without dropping accounts.
• Identify early warning signs of retailer credit risk or brand delinquency and escalate through defined channels before balances become uncollectible.
• Produce weekly, account-level AR and credit reporting, and support Accounting with data for allowances for doubtful accounts.
• Flag likely-uncollectible invoices early and coordinate next steps with brands, Accounting, and leadership.
• Document and maintain clean, audit-ready records of every account interaction, escalation, and resolution.
• Use AI tools to streamline day-to-day workflows — drafting outreach, summarizing account history, and speeding up reporting — so more time goes toward high-value collections conversations.
• Continuously improve collections process documentation — tightening escalation paths and closing gaps as the team scales.

Accounts Receivable Associate

• Ensure the accuracy and integrity of receivables accounts through timely reconciliations
• Perform monthly reconciliations for various non-dealer accounts
• Publish dealer statements and process electronic funds transfers
• Collect overdue amounts from dealer and non-dealer accounts
• Prepare and deliver monthly AR Securitization reports
• Maintain accurate financial records and support the financial health of the organization

Accounts Receivable Clerk

• Lead end-to-end AR operations: billing, collections, and cash applications
• Drive cash performance: improve collections, reduce aging and bad debt
• Build and execute a roadmap for automation and process optimization across AR workflows
• Partner with IT and Workday admins to implement systems, integrations, and workflow tools that reduce manual work
• Leverage data and analytics (e.g., dashboards, BI tools) to improve leadership visibility and decision-making
• Apply predictive insights / AI-enabled approaches to prioritize collections and identify risks
• Standardize processes and strengthen controls to ensure accuracy and compliance
• Develop and coach a high-performing team; set clear goals and accountability, including resources in our Global Delivery Center located in India
• Act as a trusted partner to senior leaders and key clients on AR strategy and performance

Director, Accounts Receivable

• Own the end-to-end accounts receivable function for the primary legal entity, ensuring accurate and timely recording of all payments in QBO and reconciliation against bank records.
• Process and oversee high-volume payment intake including checks, cash, and credit card transactions.
• Design, implement, and enforce A/R internal controls and procedures to strengthen accuracy, reduce manual effort, and ensure compliance.
• Assess and help implement an automated or upgraded A/R system to replace or supplement current manual processes, including evaluation of ACH and payment portal options.
• Support the Assistant Controller in leading the A/R modernization project, including requirements gathering, vendor coordination, and staff training.
• Prepare and review accounts receivable aging reports; manage collections follow-up and dispute resolution.
• Assist with month-end and year-end close activities related to receivables, including reconciliations and journal entries.
• Collaborate across finance, operations, and technology teams to align A/R workflows with broader company systems.
• Document and maintain A/R policies, procedures, and controls.
• Support general finance needs as they arise.

• Supervise daily cash application processes, ensuring accurate and timely posting of payments across multiple entities and currencies.
• Lead collections activities to reduce overdue balances and improve Days Sales Outstanding (DSO).
• Monitor accounts receivable aging and proactively address delinquent accounts.
• Investigate and resolve unapplied cash, short payments, deductions, and billing disputes.
• Partner with billing, operations, and customer service teams to resolve discrepancies and improve invoice accuracy.
• Perform and review account reconciliations, ensuring completeness and accuracy of customer accounts.
• Ensure compliance with internal controls, financial policies, and audit requirements.
• Prepare and present AR reports, KPIs, and cash flow insights to finance leadership.
• Identify and implement process improvements, including automation and standardization initiatives.
• Support system implementations and enhancements related to AR, ERP, and billing platforms.
• Lead, coach, and develop a team of AR analysts, fostering a high-performance culture.

Supervisor, Cash-In Accounts Receivable

• Manage collection requirements for a multi-million dollar portfolio of accounts.
• Effectively communicate with customers (verbal and written) to secure the collection of outstanding accounts receivable.
• Resolve customer discrepancy claims and nonpayment issues by collaborating with Billing and Sales Administration.
• Process credit card transactions, refunds, adjustments, and prepare recommendations for write-offs.
• Provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests.
• Generate status reports detailing portfolio aging and payments.
• Prepare required documentation for placing accounts with third-party collections agents.
• Support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed.

Accounts Receivable jobs in New Jersey

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Accounts Receivable Representative

Accounts Receivable Associate

Accounts Receivable Clerk

Director, Accounts Receivable

Director, Accounts Receivable

Accounts Receivable Representative

Supervisor, Cash-In Accounts Receivable

Senior Collections Specialist, Accounts Receivable