Zurich Insurance

Attorney

• Represent the commercial insureds of a prestigious and financially stable commercial insurance carrier
• Prepare and try high complexity, high exposure General Liability and Commercial Auto personal injury cases
• Conduct pre-trial discovery, prepare legal pleadings, perform initial investigation and legal analysis
• Collaborate with the claims adjuster and develop case strategies
• Ensure customer service to clients by proactively communicating information

Senior Liability Trial Attorney

General

• Act as the primary point of contact for any technical topics related to corporate customers
• Handle complex new and renewal cases as part of a team of Life, Disability, Accident, and Group Medical underwriters
• Support the sales team in winning new customers
• Set up reinsurance arrangements and offer underwriting support to captives
• Contribute to the request for proposal process alongside the sales team
• Support the implementation process for newly acquired captives
• Provide professional underwriting support to the captives for onboarding and renewal of cases
• Evaluate captive protection needs and provide offers in line with profitability and risk appetite.

Senior Captive Underwriter

Electrical Engineer

• Carrying out hands-on statutory inspections
• Providing expert opinion on a wide range of equipment
• Reporting back using a rugged laptop
• Issuing reports electronically to clients

Engineer Surveyor – LEV/Electrical

Claims Specialist

• Work the most complex claims involving multiple causes of loss
• Exercise judgement to determine liability by gathering and analyzing relevant facts
• Analyze applicable coverage for claims and determine if losses fall within the coverage
• Assist in training lower-level adjusters
• Complete Quality Assurance type reviews
• Handle claims on specialty crops as designated
• Work claims of 508H crops
• Collaborate with the national training team

RCIS Crop Claims Specialist

Technical Project Manager

• Planificación y entrega de proyectos digitales optimizados y de contenido
• Liderar equipos multifuncionales, a nivel en tierra y en el extranjero
• Propietario de la entrega operativa diaria de proyectos concurrentes
• Identificar, rastrear y reportar riesgos, problemas, impedimentos y dependencias que afectan la entrega

Digital Project Manager

Account Manager

• Develop and execute Sales & Distribution strategies aligned to business goals and ahead of market competition
• Identify and strengthen the most effective distribution channels
• Analyse distribution trends and translate insights into commercially successful actions
• Use data (e.g. retention leakage insights) to enhance customer and distributor propositions and improve profitability
• Drive sales effectiveness through adoption of best practice, operational metrics, and improved productivity
• Represent Zurich in negotiations with key external stakeholders, including major partners and regulators
• Prioritise and influence investment in sales and distribution capabilities, including IT developments
• Build, develop and coach high-performing virtual teams
• Lead strategic development plans with key distribution partners
• Shape and deliver compelling distributor value propositions
• Build strong relationships with senior leaders to align strategies with market and customer trends
• Ensure Sales & Distribution processes and policies support strategic objectives
• Manage and negotiate commercial terms with key distributors
• Lead complex, multi-year projects as part of major change or transformation initiatives

Strategic Account Manager

Underwriter

• Serve as a customer industry advocate with a focus on improving the customer experience
• Use a disciplined approach to exposure evaluation, risk assessment, and pricing
• Utilize risk insights, data, and models to drive informed decisions at point of sale
• Market facing and production within the growing Construction division
• Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating manual rules
• Work within broad limits and authority on complex assignments

AVP, Underwriting Director – Construction Casualty

Risk

• Conduct risk assessments on strategic initiatives and operational areas
• Execute deep-dive reviews on themes to identify material risks
• Share observations with risk management and internal controls teams
• Strengthen organizational risk awareness by communicating relevant observations
• Support the First Line of Defense in using risk tools and methodologies
• Research and analyze risk-related data and trends
• Synthesize qualitative and quantitative information for insights and recommendations
• Build trust-based relationships across the organization
• Communicate effectively with stakeholders and senior leadership

Risk Business Partner

Customer Support

• Own customer requests end-to-end, from policy reinstatements to surrender requests.
• Connect with customers, gathering information, offering updates, and providing a genuinely supportive experience.
• Maintain accurate records by updating key details in our systems with precision.
• Investigate customer requests, collaborating with colleagues to reach the best possible outcome quickly.
• Stay compliant with all company and regulatory guidelines.
• Grow your skills by joining regular team meetings, training sessions, and knowledge-sharing opportunities.

Customer Service Administrator

Software Engineer

• Apply Zurich risk engineering solutions to construction customers to help reduce losses and improve risk management outcomes.
• Leverage Zurich’s risk engineering tools and services to improve customer risk and general account management of customers who purchase Zurich Construction Insurance products such as: Workers Compensation, General Liability and Auto Liability.
• Deliver high-quality consultative services, including exposure identification, evaluation of risk control gaps, and development of practical risk mitigation recommendations.
• Develop and maintain positive customer and business partner relationships, collaborating to create appropriate service plans.
• Partner with Construction Underwriting to evaluate and assess existing and prospective customers.
• Identify opportunities to provide fee-based services that support customer risk mitigation and performance improvement efforts.
• Develop and deliver advanced presentations and risk management training for customers and internal business partners.
• Providing appropriate risk improvement advice, conduct loss investigations (including both trend and root cause analysis), and implementing risk improvement programs.
• Assist customers with corporate and project specific safety plans, QA/QC programs, construction defect investigations when applicable, building envelope reviews, and moisture mitigation strategies.
• Actively participate and engage in local construction industry associations.

Senior Risk Engineering Consultant – Construction Casualty

Financial Planning and Analysis

• Responsible for profitable growth and development of Finance & Insurance Sales Professionals
• Analyze and provide strategic direction to a highly successful team of Sales Professionals
• Oversee cross-team sales initiatives as needed
• Maintain responsibility for customer issues and/or challenges in the region
• Leadership activities will include planning, budgeting, coaching, interviewing/selection, and performance management within the region

Regional Finance & Insurance Manager

• Own end-to-end budgeting processes for the agency
• Monitor actuals vs. budget and identify variances
• Prepare financial reports and dashboards for leadership
• Design and improve core agency processes and procedures
• Oversee all agency pillars for delivery quality
• Define and drive AI strategy across the company

Finance Manager I

Artificial Intelligence

• Extend and maintain the CES module
• Define AI integration patterns
• Build wrappers and internal SDKs
• Implement document processing pipelines
• Write integration tests and documentation

AI Development Framework Engineer

Call Center Representative

• Process clients’ first notice of loss claim reports received through Zurich’s phone & non-phone reporting options in a timely and accurate manner
• Resolve complex claims inquiries and problems, judging when to pass complex queries on to or involve others to provide an effective service and clear advice to colleagues and customers
• Liaise with internal and external clients to exchange information, clarify facts, and resolve queries and/or problems efficiently
• Provide feedback and recommendations to the team to improve the quality of customer care
• Follow procedures to ensure adherence to the company’s risk and compliance policies

Claims Call Center Representative

• Management of account risk portfolio and providing account level engineering to meet underwriting requirements
• Developing and implementing customer service strategies that reduce loss and improve customer operations
• Performing plan reviews and supporting change management
• Providing advanced property consultative services to customers, including identifying exposures with significant loss potential, investigation of cause/effect of major losses, and property management programs
• Assist in marketing Zurich risk transfer insurance products in conjunction with underwriting professionals and agents across company business segments