Zuri Group

Project Manager

• Demonstrate a firm grasp of PM principles and follow Zuri Group's PMO standards to manage the scope, schedule, budget, risk, quality, and customer satisfaction of multiple concurrent projects of varying size.
• Work collaboratively with the client and project team to define and oversee deliverables, breaking down work into assignments housed within a centralized task management system.
• Create complex project deliverables such as Project Charters, risk registers, visual workflows and dashboards, and multi-faceted project plans in an independent/autonomous environment.
• Forecast project hours and resources.
• Deliver accurate monthly budget reports that reflect project financial status.
• Plan, organize and arrange onsite client meetings, product launches and support efforts.
• Organize, plan and manage project resources, both Zuri Group and client teams.
• Proactively identify risks to projects and propose changes to meet success criteria & escalate where appropriate to client and/or Zuri leadership.
• Conduct project meetings, providing agendas and regular reports to communicate the status of projects to stakeholders within and beyond the project team.
• Communicate with both technical and non-technical stakeholders and staff effectively and accurately through all levels of the agency.

Business Analyst

• Guide discovery for project deliverables including software configuration, custom development, and integration. Record key decisions and business cases for project archive.
• Analyze client needs and business processes. Identify functional and technical requirements needed to meet the client’s goals.
• Write specifications to guide development efforts that meet those goals.
• Proactively provide recommendations and best practice advice on meeting goals through software system configuration, customization, process improvement, and/or staff training.
• Lead data focused projects with the client from scope to final solutions.
• Develop and maintain relationships with clients and senior leadership.
• Be the first point of contact for response to client technical questions.
• Oversee Quality Assurance testing to ensure work products meet client requirements.
• Educate and train clients on system functionality, particularly for go-live stabilization, offering users guidance to become proficient in use of new tools.
• Participate in our knowledge-sharing culture by contributing to internal documentation and best practices.
• Intentionally cultivate a collaborative environment that encourages creative problem-solving from all involved parties.
• *The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.*

Senior Business Analyst

Backend Engineer

• Design and implement enhancements and updates to an existing software platform;
• Develop and maintain robust, well-documented APIs;
• Collaborate on database schema design and performance optimization;
• Write clean, maintainable, and testable code using modern backend frameworks, such as Node.js, Nest.js, and/or Typescript;
• Participate in technical design discussions and contribute to architectural decisions;
• Troubleshoot, debug, and improve system reliability and performance;
• Work closely with cross-functional teams to deliver high-quality solutions.

Software Developer – Backend, API Focus

Scrum Master

• Facilitate Scrum ceremonies including Sprint Planning, Stand-ups, Sprint Reviews, and Retrospectives.
• Help the team maintain focus on sprint goals and commitments.
• Administer and maintain Jira projects, workflows, fields, screens, issue types, permissions, and notifications.
• Coach team members on Agile values, principles, and practices, including the adoption of JIRA as a tool to support these.
• Encourage self-organization and accountability within the organization and accountability within the team.
• Collaborate with the PMO Operations Team to develop and deliver training materials, documentation, and best practice guides.
• Identify and remove blockers to help the team deliver efficiently.
• Escalate risks and dependencies to internal stakeholders when necessary while protecting the team from unnecessary disruption.
• Partner with Technical Leads and client-facing project managers to refine the backlog, maintain clear priorities, and understand delivery needs.
• Build dashboards, filters, and reports in JIRA that provide clear snapshots of work item status for stakeholders and leadership.
• Track team performance using Agile metrics (velocity, burndown, cycle time, throughput, etc.).
• Facilitate improvement initiatives based on data and team feedback.
• Encourage experimentation and iterative problem solving.
• Ensure Jira is organized, clean, and aligned with organizational standards.

Project Manager

Senior Business Analyst

Software Developer – Backend, API Focus

Scrum Master, JIRA & Confluence Administrator