Zuri Group

Scrum Master

• Facilitate Scrum ceremonies including Sprint Planning, Stand-ups, Sprint Reviews, and Retrospectives.
• Help the team maintain focus on sprint goals and commitments.
• Administer and maintain Jira projects, workflows, fields, screens, issue types, permissions, and notifications.
• Coach team members on Agile values, principles, and practices, including the adoption of JIRA as a tool to support these.
• Encourage self-organization and accountability within the organization and accountability within the team.
• Collaborate with the PMO Operations Team to develop and deliver training materials, documentation, and best practice guides.
• Identify and remove blockers to help the team deliver efficiently.
• Escalate risks and dependencies to internal stakeholders when necessary while protecting the team from unnecessary disruption.
• Partner with Technical Leads and client-facing project managers to refine the backlog, maintain clear priorities, and understand delivery needs.
• Build dashboards, filters, and reports in JIRA that provide clear snapshots of work item status for stakeholders and leadership.
• Track team performance using Agile metrics (velocity, burndown, cycle time, throughput, etc.).
• Facilitate improvement initiatives based on data and team feedback.
• Encourage experimentation and iterative problem solving.
• Ensure Jira is organized, clean, and aligned with organizational standards.

Scrum Master, JIRA & Confluence Administrator