Zuri Group

Business Analyst

• Participate in discovery for project deliverables including software configuration, custom development, and integration. Record key decisions and business cases for project archive.
• Analyze client needs and business processes. Identify functional and technical requirements needed to meet the client’s goals. Write specifications to guide development efforts that meet those goals.
• Proactively provide recommendations and best practice advice on meeting goals through technical and functional solutions, including data visualization, software system configuration, customization, process improvement, and/or staff training.
• Manage User Acceptance testing to ensure work product meets client requirements.
• Educate and train clients on system functionality, offering users guidance to become proficient in use of new tools.
• Professional proficiency in written and spoken English sufficient to communicate with both technical and non-technical stakeholders and staff effectively and accurately through all levels of the agency.
• Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging.
• *The above are not a complete list of duties and responsibilities, rather a guide to the essential functions for this role.*

Analyst

• Participate in cross-functional project teams to transition clients from legacy systems and implement new fundraising platforms.
• Lead client sessions on data mapping and provide best-practice consulting to both technical resources and non-technical resources.
• Complete multiple test runs and final data conversions with accuracy and efficiency.
• Perform standard conversion tasks, including data mapping, scripting, and quality assurance.
• Guide discovery for project deliverables such as software configuration, custom development, and integrations.
• Analyze client needs and business processes to identify functional and technical requirements that align with their goals.
• Work with the project team to identify roadblocks and work through problems to help ensure project success.
• Intentionally cultivating a collaborative environment that encourages creative problem solving from all involved parties.
• Communicate progress, challenges, and solutions clearly with both technical and non-technical stakeholders.
• Perform individual work, managing time and tasks to complete technical work and maintain project deadlines.

Data Conversion Analyst

Solutions Engineer

• Adhere to Zuri Group’s management standards for leadership, communication, administration, performance management, team building, strategic thinking, and conflict resolution.
• Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging.
• Drive employee engagement, growth, and support team members with career growth and development, advocating for project assignments and/or professional development to advance career objectives and Zuri’s strategic plan.
• Facilitate successful resolution of conflicts for team members as necessary, modeling constructive conflict management strategies.
• Synthesize regular performance feedback from project leadership and colleagues for team members to optimize client outcomes and support team development.
• Oversee and proactively provide strategic recommendations and best practice advice on meeting goals through software system configuration, customization, process improvement, and/or staff training.
• Strengthen your recommendations with a keen understanding of system opportunities and potential shortcomings.
• Lead comprehensive client education and training initiatives, with a specific focus on ensuring a smooth go-live transition and facilitating user proficiency.
• Establish yourself as a trusted advisor to clients, gaining a deep understanding of their unique requirements and aligning solutions with their specific business objectives.
• Champion effective communication strategies to foster robust client relationships.
• Collaborate closely with cross-functional teams to articulate the scope of work needed to meet client requirements.
• Spearhead and oversee the strategic development of software solutions tailored to meet project objectives.
• Forge collaborative partnerships with clients and cross-functional development teams.
• Architect and engineer cutting-edge software applications, applying your expertise in programming languages.
• Craft and sustain code of exemplary quality, characterized by its cleanliness, efficiency, and comprehensive documentation.
• Conduct unit and integration testing to ensure that software applications meet functional and performance requirements.
• Identify and troubleshoot issues with software applications, and implement fixes or workarounds as needed.
• Remain current with the latest trends and advancements in software development.

Business Analyst

Data Conversion Analyst

Senior Director, Technical Solutions – Development