Facilitate Scrum ceremonies including Sprint Planning, Stand-ups, Sprint Reviews, and Retrospectives.
Help the team maintain focus on sprint goals and commitments.
Administer and maintain Jira projects, workflows, fields, screens, issue types, permissions, and notifications.
Coach team members on Agile values, principles, and practices, including the adoption of JIRA as a tool to support these.
Encourage self-organization and accountability within the organization and accountability within the team.
Collaborate with the PMO Operations Team to develop and deliver training materials, documentation, and best practice guides.
Identify and remove blockers to help the team deliver efficiently.
Escalate risks and dependencies to internal stakeholders when necessary while protecting the team from unnecessary disruption.
Partner with Technical Leads and client-facing project managers to refine the backlog, maintain clear priorities, and understand delivery needs.
Build dashboards, filters, and reports in JIRA that provide clear snapshots of work item status for stakeholders and leadership.
Track team performance using Agile metrics (velocity, burndown, cycle time, throughput, etc.).
Facilitate improvement initiatives based on data and team feedback.
Encourage experimentation and iterative problem solving.
Ensure Jira is organized, clean, and aligned with organizational standards.

Requirements

1–3 years of hands-on experience as a Scrum Master or Agile Project Coordinator.
Demonstrated understanding of Scrum and Agile methodologies.
1–3 years of experience working with Jira or other similar tools such as Azure DevOps.
Demonstrated Experience in the non-profit, higher education, or healthcare industries is strongly preferred.

Benefits

Medical, Dental, and Vision insurance, some plans covered 100% by Zuri Group.
Health Savings Account (HSA) contribution by Zuri Group on eligible plans.
Basic Life Insurance provided by Zuri Group.
Group plans for voluntary coverage including Short-Term Disability, Long-Term Disability, Life, Accident, Critical Illness, and Supplemental Vision.
401(k) Plan with 3% employer contribution.
Flexible Spending Accounts (FSA) for health and dependent care expenses.
Company cell-phone plans and work-from-home equipment.
Wellness program and an emphasis on work-life balance.
Continuing education time and reimbursement.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ScrumAgile methodologiesJiraAzure DevOpsAgile metricsSprint PlanningStand-upsSprint ReviewsRetrospectivesBacklog refinement

Soft Skills

coachingself-organizationaccountabilitycollaborationcommunicationproblem solvingfacilitationrisk managementtraining developmentteam feedback