Senior Business Analyst
Zuri Group
full-time
Posted on:
Location Type: Remote
Location: Arizona • California • United States
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Salary
💰 $105,000 - $120,000 per year
Job Level
About the role
- Guide discovery for project deliverables including software configuration, custom development, and integration. Record key decisions and business cases for project archive.
- Analyze client needs and business processes. Identify functional and technical requirements needed to meet the client’s goals.
- Write specifications to guide development efforts that meet those goals.
- Proactively provide recommendations and best practice advice on meeting goals through software system configuration, customization, process improvement, and/or staff training.
- Lead data focused projects with the client from scope to final solutions.
- Develop and maintain relationships with clients and senior leadership.
- Be the first point of contact for response to client technical questions.
- Oversee Quality Assurance testing to ensure work products meet client requirements.
- Educate and train clients on system functionality, particularly for go-live stabilization, offering users guidance to become proficient in use of new tools.
- Participate in our knowledge-sharing culture by contributing to internal documentation and best practices.
- Intentionally cultivate a collaborative environment that encourages creative problem-solving from all involved parties.
- *The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.*
Requirements
- 5+ years of experience as a business analyst or performing primarily business analytics duties.
- 3+ years of experience or level of proficiency with CRM systems; especially Salesforce (including ascend and Advancement RM) or Blackbaud CRM.
- Highly analytical, technically proficient, and able to learn new tools and software quickly.
- Comfortability managing multiple projects at a time with fast turnaround times.
- Passion for nonprofit and/or higher education work and a commitment to using technology for social good.
- Experience working with large non-profit or higher education organizations, with knowledge of applicable fundraising and business processes.
- Excitement for finding creative solutions to complex technical problems.
- Experience and willingness to work autonomously as well as collaboratively with your team and across teams.
- Professional proficiency in written and spoken English sufficient to communicate with both technical and non-technical stakeholders and staff effectively and accurately through all levels of the agency.
- Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging.
Benefits
- Medical, Dental, and Vision insurance, some plans covered 100% by Zuri Group.
- Health Savings Account (HSA) contribution by Zuri Group on eligible plans.
- Basic Life Insurance provided by Zuri Group.
- Group plans for voluntary coverage including Short-Term Disability, Long-Term Disability, Life, Accident, Critical Illness, and Supplemental Vision.
- 401(k) Plan with 3% employer contribution.
- Flexible Spending Accounts (FSA) for health and dependent care expenses.
- Company cell-phone plans and work-from-home equipment.
- Wellness program and an emphasis on work-life balance.
- Continuing education time and reimbursement.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysissoftware configurationcustom developmentintegrationfunctional requirementstechnical requirementsQuality Assurance testingdata analysisprocess improvementstaff training
Soft Skills
analytical skillsproject managementcollaborationproblem-solvingcommunicationrelationship buildingcreativityautonomyadaptabilitycommitment to diversity