Zoopla

Culture & Engagement Partner

Zoopla

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • This role owns the Zoopla culture and engagement agenda from day one: building frameworks, executing the things we've been doing reactively, and leaving something that outlasts the contract.
  • End-to-end ownership of the colleague engagement journey, from onboarding through to offboarding: survey delivery, analysis, action planning, and a review of whether the current approach is working
  • Manager engagement scores - identifying patterns and working with the People Partner to address them
  • Evolving and further embedding our recognition framework
  • Building a model for distributed culture and engagement ownership across the business
  • Building and executing a DE&I plan from the ground up
  • Owning our charity and CSR rhythm - good deed days, fundraising
  • Managing the Women in Leadership and mentoring programmes
  • Building and maintaining a positive in-office experience - reviewing attendance rhythms and creating the touchpoints that make coming in feel worthwhile.
  • Planning and delivering the mid-year social and awards, and building a simple framework for future events
  • Owning the annual social calendar, monthly All Hands socials, and relationship with the social committee
  • Improving the onboarding and new starter welcome experience
  • EVP activation and external employer brand execution in partnership with Talent Acquisition Partner
  • Partner with Talent Acquisition Partner and Marketing on culture-related LinkedIn content
  • Internal comms for People initiatives - keeping colleagues informed, motivated and aligned, with consistency we currently don't have

Requirements

  • You’re analytically strong and detail-oriented. You can work from data, spot what matters, and make a credible case for action.
  • You're a self-starter. You don't need a lot of structure to get going, and you're comfortable making decisions when there isn't a clear precedent.
  • You can move between strategic thinking and practical delivery in the same day. You'll set a DE&I framework in the morning and sort the logistics for a company event in the afternoon
  • You're a strong communicator. A lot of this role involves bringing colleagues on board with things - approach to office experience, survey action plans, new initiatives. You need to be credible and straightforward, not corporate.
  • You understand what good engagement work actually looks like. You know the difference between doing engagement and measuring it, and between activity and impact.
  • You're comfortable partnering with senior stakeholders and can connect engagement work to what the business is actually trying to achieve.
  • You're organised and accountable. There are multiple workstreams running in parallel. You'll need to hold the shape of all of them without someone doing it for you.
  • You’re comfortable experimenting. We use AI tools across the business and we’d expect this role to be the same - curious about new ways of working, willing to try things, not precious about how it’s always been done.
  • You care about impact. Not just completing the workstream, but whether it actually changed something.
  • Experience in a similarly broad culture and engagement remit with minimal resources is important. Specific sector experience matters less than having owned a real piece of work end to end and being able to talk about what you'd do differently next time.
Benefits
  • Our hybrid setup means you’ll join us in the Tower Bridge office 3 days each week
  • 25 days annual leave + additional leave benefits Including extra days for length of service, plus other leave perks
  • Cycle to work and electric car schemes
  • Free Calm App membership
  • Enhanced Parental leave
  • Fertility Treatment Financial Support
  • Group Income Protection and private medical insurance
  • Gym on-site in London
  • 7.5% pension contribution by the company
  • Discretionary annual bonus up to 10% of base salary
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysissurvey deliveryaction planningevent planningDE&I framework developmentrecognition framework evolutiononboarding improvementinternal communicationsstakeholder engagementimpact measurement
Soft Skills
analytical thinkingself-starterstrategic thinkingstrong communicationorganizational skillsaccountabilitycuriosityimpact-orienteddecision-makingcollaboration