ZoomInfo

Senior Social Media Manager

ZoomInfo

full-time

Posted on:

Location Type: Hybrid

Location: Waltham • Massachusetts • 🇺🇸 United States

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Salary

💰 $106,400 - $146,300 per year

Job Level

Senior

About the role

  • Run point on ZoomInfo’s social presence across LinkedIn, Reddit, and YouTube: planning, writing, publishing, and optimizing content
  • Own the daily rhythm of publishing and performance and lead social listening and rapid response
  • Amplify the voices of internal experts, execs, influencers, employees, and customers through creative content, reposts, and collaborations
  • Partner with the demand team on paid social strategy and execution, aligning targeting, creative, and messaging
  • Lead social listening and monitoring in a shared support model, providing near-round-the-clock coverage with partners
  • Flag and manage potential crisis or rogue moments quickly, working with brand and comms to respond
  • Stay tapped into platform trends, creator culture, and competitive moves; bring fresh ideas weekly
  • Track performance and extract insights across channels, audiences, and content types; build reporting that drives decisions
  • Contribute to broader brand and campaign strategy with a social-first lens
  • Approach all work with an AI-first mindset, experimenting with tools to improve speed, quality, and scale.

Requirements

  • 5–7 years of experience in social media, ideally in a high-growth B2B environment
  • Strong instincts for what works on LinkedIn, Reddit, and YouTube
  • Experience managing both organic and paid social campaigns, with clear performance goals and tight feedback loops
  • A deep understanding of creator culture and the mechanics of influence
  • Excellent writing skills and brand judgment
  • Experience with social monitoring and escalation processes, including community management and crisis response
  • Comfort working cross-functionally in a fast-moving, feedback-heavy environment
  • AI-native mindset: constantly asking how AI can improve drafting copy, analyzing results, and spotting trends faster than competitors.
Benefits
  • Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training.
  • Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.
  • In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being.
  • Learn more about ZoomInfo benefits here.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
social media managementcontent writingcontent optimizationpaid social campaignssocial listeningcommunity managementcrisis responseperformance trackingreportingAI tools
Soft skills
excellent writing skillsbrand judgmentcross-functional collaborationadaptabilitycreativitystrategic thinkingcommunicationproblem-solvingfeedback responsivenesstrend analysis
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