Zocdoc

Lead Analyst, Business Systems

Zocdoc

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $120,000 - $160,000 per year

Job Level

Senior

About the role

  • Acting as a strategic thought partner to stakeholders across the company, with a priority on an excellent user experience
  • Leading end-to-end execution of strategic initiatives with limited guidance, ensuring alignment with organizational objectives
  • Working with other analysts, solution architects, and system administrators to design and build scalable solutions
  • Gathering and documenting requirements via user stories, process flows, and functional specifications
  • Prioritizing business needs and establishing roadmaps for your assigned domains
  • Managing and scoping inbound feature and enhancement requests from internal users

Requirements

  • 5+ years of experience working with GTM applications (Salesforce, Gong, Dialpad, Zoominfo, etc)
  • 3+ years working with third-party applications as an application manager or product owner.
  • An entrepreneurial mindset - you’re ready to proactively identify opportunities for improvement and partner with internal teams to make them a reality
  • A strong understanding of GTM processes
  • Experience in documenting requirements, backlog management, and mapping current and future state business process flows
  • Salesforce Administrator certifications
  • Strong organizational, time management, and project management skills