Zippy

Title Operations Specialist

Zippy

full-time

Posted on:

Location: Arizona • 🇺🇸 United States

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Salary

💰 $24 per hour

Job Level

JuniorMid-Level

Tech Stack

Spring

About the role

  • Ensure accurate and timely processing of manufactured home and vehicle titles.
  • Monitor and manage the title inbox, ensuring timely responses and follow-ups.
  • Work with state and county agencies to clarify processes and resolve discrepancies.
  • Identify and resolve title errors quickly and accurately.
  • Partner with retailers to ensure titles are properly completed and transferred to borrowers.
  • Process titles for repossessed vehicles and homes.
  • Meet SLA requirements for investor-placed titles.
  • Maintain compliance, resolve discrepancies, and support borrowers and investors.
  • Support other titling tasks as needed to ensure smooth operations and collaborate with internal teams.

Requirements

  • 2+ years of experience in manufactured home or vehicle titling.
  • Strong knowledge of state and county title requirements.
  • Excellent problem-solving and communication skills.
  • Ability to work independently while managing multiple priorities.
  • Experience managing a title pipeline alongside daily operational tasks.
  • Proficiency in verbal and written communication.
  • Willingness to learn new systems and tools as required.
  • Located in or near Tempe, AZ (position is in-office full-time).
  • Preferred: Prior experience with titling processes and documentation.
  • Preferred: Familiarity with Word, Excel, Salesforce, and Outlook.
  • Preferred: Notary certification is a plus (or willingness to obtain).
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