Lead successful delivery of complex implementation projects for deployment of field service and asset management solutions
Drive projects from kickoff through go-live, liaising with cross-functional teams and ensuring customer satisfaction
Facilitate project definition, discovery, design, planning, execution and smooth launch in high-performance teams
Manage projects within scope, quality, time, and cost constraints and enforce change control
Build and maintain release and project plans, managing schedules, dependencies, risks, and mitigations across teams
Track and report on project milestones and provide regular status reports to stakeholders, highlighting risks and alignment
Lead, coach, and motivate project team members; identify and resolve blockers or conflicts
Analyze and improve delivery processes, eliminate inefficiencies, and leverage tools and automation for scalable frameworks
Champion best practices, metrics, and high-quality standards across delivery programs
Coach and mentor teams to foster collaboration, accountability, and continuous improvement
Requirements
Bachelor’s Degree
PMI certification a plus
9+ years' experience in software professional services technical project management
In-depth knowledge and experience implementing Enterprise software applications
Experience with client services, project management, and solution delivery in both Waterfall and Agile environments
Proven ability to deliver results in fast-paced, ambiguous environments through strong analytical thinking, problem-solving, prioritization, and leadership skills
Excellent verbal, presentation, and written communication skills including creating usable documentation and tools
Proven ability to present technical solutions effectively to diverse stakeholder groups and to engage effectively with senior executives of large enterprises on both technical and business topics
Hands-on experience with JIRA, Confluence, standard PM tools and templates
Experience working with a cross-functional and geographically dispersed team and customer base
Willingness to travel up to 10% (including possible international travel)