Customer Operations Specialist
Traba
Programmatic Manager, Ad Ops Manager – SSP and PMP Deals
ZigZag Offshoring
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PMP
About the role
- You'll own the full lifecycle of the client's curated-audience campaigns—from decoding client briefs into live PMP deals to mastering every layer of the tech stack (tags, pixels, SSP/DSP integrations) and continually fine-tuning performance to hit both KPIs and margin targets
- Build audience segments in ONE (our AI platform) based on client specifications
- Generate and name PMP Deal IDs automatically
- Curate inventory packages aligned to target segments
- Implement and verify ad tags, pixels, and tracking URLs across platforms
- Execute campaign QA checklists and secure internal sign-off
- Configure, test, and troubleshoot SSP integrations and inventory feeds
- Deploy deals into DSP seats and monitor for setup errors
- Troubleshoot integration issues across DSPs (DV360, The Trade Desk, Amazon) and SSPs (OpenX, PubMatic, Index Exchange)
- Monitor live campaign metrics daily and produce performance reports
- Identify under-delivery or sub-optimal win-rates and adjust bids, caps, and inventory mix accordingly
- Track campaign margin versus target and propose optimizations to protect profitability
- Serve as first-line technical support for delivery issues, escalating complex cases to Engineering
- Research, document, and publish new curation and optimization techniques into the TAM Handbook
- Share best practices and train peers on emerging programmatic technologies
Requirements
- At least 5+ years of hands-on Technical Account Management or Programmatic Trading experience
- Deep expertise with DSPs (DV360, The Trade Desk, Amazon) and SSPs (OpenX, PubMatic, Index Exchange)
- Proficiency in ad tags, pixels, tracking URLs, bid strategies, and campaign QA processes
- Strong troubleshooting skills across the full programmatic ecosystem
- Commercial acumen—balancing performance optimization with margin protection
- Excellent communication—able to translate technical concepts for clients and cross-functional teams.
Benefits
- ZigZag is committed to building a diverse, inclusive, and equitable workplace
- We believe that talent knows no borders, and we welcome individuals from all backgrounds to help us shape the future of work
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Technical Account ManagementProgrammatic TradingDSPsSSPsad tagspixelstracking URLsbid strategiescampaign QA processestroubleshooting
Soft skills
communicationcommercial acumenperformance optimizationmargin protectiontechnical supporttrainingbest practices sharing
