Operations Associate
Huzzle 💚
Operations Specialist
Celeste
contract
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteSalary
💰 ₱500 per hour
Job Level
Mid-LevelSenior
Tech Stack
WordPress
About the role
- Manage end-to-end project lifecycle: intake, onboarding, execution, and closeout.
- Keep project paperwork, documentation, and compliance submissions organized (including municipal requirements).
- Update clients and with project status and ensure smooth communication.
- Coordinate meetings with clients, prepare agendas, and manage follow-ups for accountability.
- Maintain and refine client onboarding forms, proposals, and templates to deliver a consistent, high-quality experience.
- Issue contracts, NDAs, invoices, and quotes as needed.
- Support software PRM updates and log requests with the partnerships team.
- Serve as a reliable point of contact post-onboarding, ensuring timely updates and follow-ups.
- Prepare clear, engaging materials for client meetings and project reviews.
- Maintain accurate client records in HubSpot CRM, keeping data clean and actionable.
- Survey customers to gather feedback and identify opportunities for improvement.
- Manage daily admin tasks: invoicing, receipt tracking, expense monitoring, and file organization.
- Own Trello management (internal + client-facing boards), ensuring visibility, structure, and deadlines.
- Organize digital assets and documentation into intuitive systems for team-wide access.
- Support leadership with research, presentations, travel bookings, and ad hoc projects.
- Leverage CRMs, automation tools, and workflow platforms to streamline processes.
- Prepare monthly pipeline and results reporting to inform business decisions.
- Explore opportunities to improve systems and workflows for greater efficiency.
- Own special projects such as blog publishing, video editing (simple Looms/screen shares), and LinkedIn messaging/posting.
Requirements
- 3+ years of experience in operations, administration, or project coordination.
- Strong fluency in written and verbal English.
- Excellent organizational and time management skills, with the ability to manage multiple priorities.
- Proficient with: HubSpot, Trello, Google Workspace, Slack, Xero, WordPress, LinkedIn.
- Comfortable in a client-facing role—proactive, detail-oriented, and solution-focused.
- Owns a reliable laptop/computer with stable high-speed internet.
- Legally eligible to work in the Philippines as an Independent Contractor.
Benefits
- Flexible schedule 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementdocumentation managementclient onboardinginvoicingdata managementreportingworkflow optimizationcustomer feedback analysisdigital asset organizationadministrative support
Soft skills
communicationorganizational skillstime managementattention to detailproactive problem-solvingclient-facing skillsaccountabilitycollaborationadaptabilityresearch skills
