About the role
- Manage critical tasks related to location data curation, audits, and manual product support to ensure platform and external listing accuracy
- Execute projects related to location data according to provided guidelines
- Utilize the ticketing system to document and track project progress with timely communication to requestors
- Collaborate with internal teams and provide periodic reviews of network listings, highlighting discrepancies and updates
- Process high volumes of data efficiently with attention to detail and adherence to guidelines
- Follow established communication procedures, guidelines, and policies to provide a seamless and responsive support experience
Requirements
- 1-2 years of experience in data operations, quality assurance, data entry, or a related field
- Strong organizational skills
- Exceptional attention to detail and ability to work with large data sets
- Strong research and analytical skills, with ability to understand and apply processes to real situations
- Excellent communication skills in English
- Proactive mindset; capable of managing multiple tasks and delivering results within tight deadlines
- Ability to work in a dynamic and ever-changing industry
- Advanced knowledge of Google Sheets is a plus
- Proficiency in using ticketing systems and creating tracking tools in spreadsheets is a plus
- Ability to work night shift (role titled "Night shift")
- Flexibility to work remotely or from offices in Berlin, Amsterdam, and Barcelona, with coworking access in Montreal, Paris, London, LA, and San Diego
- Support for "work-ations" when legally possible within reasonable time zones
- Competitive pay and regular reviews
- Long-term incentive program through VSOP/ESOP
- Generous holiday time
- Paid parental and circumstantial leave
- Individualized health and wellness opportunities depending on location
- Robust onboarding including deep dives, CEO Q&A, monthly town hall, and product showroom
- Development dialogues, live workshops (resilience, feedback), and a Leadership Academy
- Learning fund program for professional development
- Top-of-the-line tech (MacBook Pro, magic mouse, second screen)
- Events and team alignment sessions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data operationsquality assurancedata entrydata curationdata processingattention to detailresearch skillsanalytical skillsproject management
Soft skills
organizational skillscommunication skillsproactive mindsetability to manage multiple tasksability to work under tight deadlines