Senior Technical Program Manager
CLARA Analytics
Enterprise Account Executive
Zenwork, Inc
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Consistently achieve or exceed quarterly and annual net new sales revenue targets
- Drive the full sales cycle from prospecting to close, including identification of expansion potential within the initial year of customer contract
- Research, qualify, and respond in a timely manner to inbound leads
- Build and manage 30% outbound pipeline using various tools and techniques, including but not limited to, outbound phone calls, emails, and LinkedIn messages
- Proactively build, navigate, & nurture relationships with senior executives, key decision-makers, & C-suite stakeholders
- Uncover prospective client pain points and align with Zenwork's SaaS solutions via persuasive storytelling of real-life business scenarios, demonstrating industry and product expertise
- Conduct live, tailored demos for future clients, incorporating a consultative approach to how Zenwork solution(s) will solve identified pains & validate ROI
- Successfully navigate complex, multi-threaded deals with long sales cycles, procurement processes, and contractual negotiations
- Utilize and coordinate with numerous internal resources, such as Sales Engineer, to advance sales cycle & deliver optimal customer experience
- Communicate and escalate issues appropriately including billing, legal, security, onboarding, and technical inquiries
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas, including product
- Maintain a deep understanding of compliance and tax automation SaaS landscape
- Partner with Customer Success to ensure smooth handoffs, renewals, and long-term value realization
Requirements
- 5+ years as a sales hunter (new logo / new revenue acquisition) with 3-5 years in enterprise/complex sales SaaS experience and a track record of achieving/exceeding quota
- Experience managing pipeline, forecasting, and closing multiyear SaaS agreements with long sales cycles (3-12 months)
- Proven success building and navigating multi-stakeholder deals with Fortune 1000 companies
- Proficient in managing multiple opportunities simultaneously at various stages of the buying process
- Success with market research and outbound sales prospecting to generate 30% of pipeline
- Exceptional onsite/virtual presentation skills at the executive level (C-suite, VP, Director)
- General understanding of API and technical integration processes and documentation
- Skilled at identifying client needs and orchestrating collaboration between Zenwork’s internal experts and client teams to deliver solutions and resolve technical questions
- Ability to travel for trade shows, conferences, company retreats, or client visits (sometimes on short notice)
- Willingness to learn and constantly improve
- Demonstrated agility in adapting to new challenges, environments, and client needs
- Authentic and charismatic personality
- Working knowledge of Microsoft Office Suite (Word, PowerPoint, Excel), ChatGPT and Salesforce
- Ability to travel on short notice for client meetings and conferences
- Must be able to pass required background check
- Bachelor’s Degree is preferred
- Knowledge of identity verification or compliance risk preferred, ideally in the U.S. tax or payroll space
- Salesforce, ZoomInfo, ChatGPT, and / or Salesloft experience preferred
