Zentro Internet

Sales

• Navigate outside, consultative business-to-business sales
• Generate sales through all mediums including, but not limited to cold calling, direct mail, email campaigns, proposals, meetings, presentations and any other creative angle that comes to your mind
• Develop relationships with the Building Decision Makers
• Guide the Building Decision Maker through the business-to-business sales cycle

Regional Sales Director

Network Operations

• The Network Operations Center (NOC) Supervisor is responsible for the day-to-day leadership, performance, and operational effectiveness of Zentro's 24x7 Network Operations Center.
• Directly supervise NOC Team Leads and NOC Technicians.
• Provide coaching, mentoring, and performance management for NOC personnel.
• Ensure timely monitoring, troubleshooting, escalation, communication, and resolution of network events affecting customers and critical infrastructure.
• Serve as the primary operational escalation point for critical incidents.
• Partner with Engineering, Field Services, Customer Support, Project Engineering, Sales Engineering, and other departments to improve operational effectiveness and customer experience.

NOC Supervisor

Accountant

• Oversee core accounting functions including general ledger management
• Prepare consolidated monthly financial statements and management reports
• Assist in preparation of board of director and investor presentations
• Prepare department budget variance reports
• Work closely with external auditors on year-end audit process
• Identify opportunities to streamline financial processes and improve efficiencies
• Mentor and develop junior accounting team

Senior Accountant

• Own acquisition and expansion of Mid-Market commercial customers, with strong emphasis on on-net buildings and existing network footprint.
• Develop and execute territory and account strategies targeting multi-tenant commercial properties, enterprise suites, and strategic business districts.
• Lead full sales lifecycle from discovery and solution design through proposal, contract negotiation, and close.
• Serve as primary commercial owner for a portfolio of high-value business accounts.
• Drive renewals, contract extensions, and expansion revenue within existing customers.
• Proactively manage account health to reduce churn and maximize lifetime customer value.
• Lead large-scale event and special project opportunities within commercial and venue environments.
• Act as executive point of contact for strategic customers and escalations.
• Maintain accurate pipeline and forecasting for Mid-Market and strategic accounts.

Commercial Regional Sales Director

Customer Support

• Handle inbound and outbound customer calls in a professional and courteous manner
• Identify customer needs and recommend appropriate products or services
• Guide customers step-by-step through the process of signing up for products and services using the company website and portal
• Provide basic troubleshooting assistance to customers experiencing issues during the sign-up or onboarding process
• Meet or exceed sales, retention, and performance goals
• Accurately document customer interactions in company systems
• Resolve customer concerns with patience and a solution-oriented approach
• Maintain a high level of product and system knowledge through ongoing training
• Adherent to company policies, procedures, and ethical standards
• Collaborate effectively with team members and support group decisions

Regional Sales Director

NOC Supervisor

Senior Accountant

Commercial Regional Sales Director

Customer Support, Inside Sales Representative