Zello

Account Executive

• drive new business through targeting enterprise accounts
• own the strategy around negotiating and closing prospects in complex sales cycles
• responsible for building and maintaining strong relationships with key stakeholders
• work closely with Zello’s customer and solutions teams to discover clients’ needs
• consistently meet or exceed quarterly and annual sales targets

Enterprise Account Executive – EMEA

Product Designer

• Build compelling and user-focused experiences on Zello.com with Marketing and Sales to acquire and convert enterprise leads
• Partner with Product and Engineering to improve and grow Zello’s web-based products such as Management Console and QR Assist
• Improve usability, accessibility, and information architecture across all Zello experiences, including iOS and Android
• Lead collaborative discovery and research on customers, end-users, and environments, then translate findings into clear opportunities and principles
• Facilitate ideation sessions and other workshops to align cross-functional teams on real opportunities and generate a variety of potential solutions
• Own design efforts from lo-fi to hi-fi and support QA efforts through release
• Utilize AI tools to increase efficiency and quality in the design process
• Publish content on Zello.com and related sites
• Contribute towards and improve Zello’s Design System

Senior Product Designer

Solutions Engineer

• lead multiple enterprise technical onboarding projects from kickoff to launch
• create and improve onboarding playbooks, documentation, and checklists
• run discovery sessions with new customers and define onboarding plans
• configure and implement Zello according to customer use cases
• lead customer-facing onboarding sessions and trainings
• troubleshoot onboarding issues and escalate as needed
• document onboarding steps, decisions, and outcomes in CRM

Technical Onboarding Specialist

Product Manager

• Own one or more core product areas end to end, shaping vision, strategy, and execution
• Ship several high-impact initiatives that scale across users, teams, or systems—without sacrificing quality
• Be a trusted thought partner in early, ambiguous phases of work, helping define the right bets before execution begins
• Connect near-term initiatives to a longer-term product arc, clearly articulating what each bet unlocks next
• Influence priorities beyond your immediate scope by framing tradeoffs and clarifying strategic implications
• Be recognized as a bar raiser for clarity of thinking, strategic judgment, and cross-functional execution grounded in real customer insight
• Push hard on understanding the right problem and the underlying "why" before committing teams to execution
• Lead large, complex initiatives from early ambiguity through launch and impact measurement
• Think in systems and sequences—understanding how smaller bets fit into a bigger picture and what should come next
• Use data and customer insight to challenge assumptions and change minds, not just validate existing plans
• Conduct customer discovery and field visits to identify high-impact opportunities where we can deliver outsized value
• Partner deeply with Engineering, Data and Design to solve technical and product problems day to day
• Ship more while maintaining a high bar for quality, judgment, and long-term product health
• Help other PMs clarify problems and sharpen their thinking through coaching and collaboration

Senior Product Manager

• Lead a team of enterprise AEs that consistently hits or exceeds quota
• Leverage Zello’s sales process access your team and look to continuously improve how you and your team operate
• Maintain a healthy, predictable team pipeline and a forecast that leadership trusts
• Be recognized as a strong coach and partner who makes AEs better and deals sharper
• Hire, coach, and retain high performing AEs with clear goals and expectations
• Run focused one on ones that drive accountability and growth
• Ensure the team is generating and progressing high quality pipeline from outbound, inbound, and partners
• Define and reinforce clear qualification and stage criteria in the CRM
• Standardize key parts of the sales process such as discovery, value articulation, and closing
• Work with Marketing, SDR, Customer Success, and Product on target accounts, messaging, and handoffs

Enterprise Account Executive – EMEA

Senior Product Designer

Technical Onboarding Specialist

Senior Product Manager

Manager – Account Executive Team