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Product Marketing Manager
ZelloProduct Marketing Manager at Zello driving enterprise growth through vertical positioning and deal-close enablement. Collaborating cross-functionally to create go-to-market assets and improve sales effectiveness.
About the role
Key responsibilities & impact- Collaborate with team around vertical positioning (Retail, Hard Hats, Aviation)
- Define ICPs, personas, value propositions, and competitive differentiation by vertical
- Translate customer pain points into crisp, credible enterprise messaging
- Develop the core enterprise narrative for each segment - putting customer business outcomes first - and enable sales to lead with a compelling "what’s in it for me," "why Zello," and "why now" story for executive audiences
- Build “vertical deal kits” that improve win rate
- Create and continuously improve: vertical sales decks, 1-pagers, discovery guides, objection handling, competitive talk tracks
- Build ROI inputs and business case templates that help champions sell internally
- Partner with Sales leadership to ensure assets are used, not just produced
- Design centralized reporting to monitor win rate and health of campaigns
- Develop enterprise-ready proof: case studies, quantified outcomes, security/compliance FAQs, reference stories
- Work with Customer Marketing to operationalize references and proof in late-stage deals
- Run lightweight competitive and market intel: competitor positioning, pricing packaging insights, feature claims, and “why we win/lose” analysis
- Establish win/loss feedback loops and incorporate learnings into messaging and enablement
- Execute go-to-market strategy for new and existing product features, from beta through general availability
- Define feature positioning, target audiences, and messaging frameworks that clearly articulate customer value and business impact
- Translate product capabilities into outcomes-focused narratives that resonate with enterprise buyers and operators
- Partner closely with Product, Sales, Enablement, and Marketing to plan and execute launches (internal and external)
Requirements
What you’ll need- 3-5 years in Product Marketing, Solutions Marketing, or GTM Enablement for B2B SaaS
- Strong experience building sales enablement that impacts pipeline outcomes (not just content production)
- Comfort working with enterprise sales teams, pipelines, and deal stages
- Ability to craft ROI narratives and business cases (finance-friendly, champion-friendly)
- Strong writing and messaging chops; you can turn complex product value into clear customer language
- AI-native: you routinely use AI to research, draft, iterate, and scale GTM deliverables; you can design AI-assisted workflows (e.g., asset generation, competitive monitoring, enablement personalization) with strong quality control
- Familiarity working with analyst organizations like Gartner and Forrester
- Vertical experience in retail operations, field services/construction, aviation, logistics, or frontline/workforce communications (nice-to-have)
- Experience with partner enablement and channel motions (nice-to-have)
- Familiarity with voice communications, mobility, device ecosystems, or security/compliance messaging (nice-to-have)
Benefits
Comp & perks- competitive pay
- equity with significant upside
- intentionally design our benefits to encourage healthy and well-balanced employees
- flexible schedules and time off
- sabbatical after every five years of service
- ping-pong table and free snacks in our break room
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GTM StrategyCompetitive AnalysisMessaging FrameworksBusiness Case DevelopmentSales Deck CreationVertical PositioningCustomer Pain Point TranslationCase Study DevelopmentObjection HandlingMarket Intelligence
Soft Skills
Strong WritingCommunicationCollaborationAnalytical ThinkingCreative Problem Solving