Zeitview

Manager, Global Telecom Analysis Operations

Zeitview

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Manage the overall pipeline of sites in the telecom pipeline
  • Track risks to client timelines, revenue delivery and address and escalate risks
  • Review pipeline metrics, identify key findings and actions in collaboration with other responsible team members and representatives from other teams, present results in relevant weekly meetings
  • Help to identify and strategize objectives, analyze and present OKRs for this area of the global business
  • Address client requests (prioritization, timing requests, etc), manage pipeline of ad-hoc client requests
  • Manage team-level resourcing, including training and staffing, with support
  • Direct management of Telecom Lead Analyst (regional manager in APAC)
  • Assist in meeting client needs by ensuring high quality analysis, monitoring quality metrics and taking appropriate actions, collaborating with flight and analysis teams

Requirements

  • 3+ years experience in operations or equivalent field (eg. complex project management), including shown ability to own and action metric results and improvements
  • 2-3 years of experience leading a team, including task assignment and performance management (preferred)
  • 1-3 years of experience working within the telecom field
  • Strong communication skills, able to communicate clearly with team members, upward management, and customers
  • Proven ability to drive results based on metric performance, relying on data to propose and implement operational improvements in complex operational systems
  • Strong independent work skills, including ability to prioritize among competing requests and knowledge of when to problem solve independently or escalate
  • Able to work remotely and coordinate effectively with a fully remote workforce
  • Excellent English written and verbal communication skills
  • Interested in technology and the drone space; any type of drone experience or knowledge of UAV operations and regulations is a plus!
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