ZEISS Group

Account Manager, CDM

ZEISS Group

full-time

Posted on:

Origin:  • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

About the role

  • Generate new business sales and profits (P&L) in a specific territory and commit to an annual sales plan with objectives and forecasts
  • Develop excellent product knowledge and awareness of market conditions and report activities weekly
  • Communicate market ideas, trends, and competitive activity to management and provide feedback and insights
  • Develop and implement effective territory and account strategies to drive success and overcome market barriers
  • Attain or exceed assigned sales quotas by identifying, developing, and closing opportunities
  • Manage opportunity pipelines and provide accurate, timely sales forecasts
  • Adopt a hunter mindset to identify and secure new business while maintaining relationships with existing customers
  • Serve as a trusted, customer-centric partner to MDs and ODs providing clinical, technical, and product support
  • Conduct product demonstrations, trials, and instrument installations and deliver customer training sessions
  • Coordinate with internal teams (marketing, service, technical) to ensure post-installation satisfaction and support initiatives
  • Respond promptly and professionally to customer inquiries and ensure needs are met through follow-up and coordination
  • Maintain accurate CRM records and complete administrative tasks such as monthly reports, forecasts, and account reviews
  • Foster a positive team environment built on trust, accountability, and collaboration

Requirements

  • Bachelor’s degree in Life Sciences, Engineering, or a related field required
  • Minimum 3–5 years of successful sales experience in medical devices, healthcare, or related technology sectors
  • Proven track record of meeting or exceeding sales quotas in a competitive, quota-driven environment
  • Experience conducting product demonstrations, installations, or technical/clinical trainings strongly preferred
  • Previous experience supporting physicians, clinicians, or healthcare professionals (MDs and ODs) is an advantage
  • Familiarity with CRM systems, pipeline management, and sales reporting
  • Demonstrated ability to develop and execute territory and account strategies
  • Experience working cross-functionally with marketing, service, and technical teams
  • Able to convey technical, clinical, and commercial information clearly and persuasively, both verbally and in writing
  • Comfortable learning and explaining complex instruments and medical technologies to diverse audiences
  • Manages multiple priorities effectively, balancing sales activities, customer follow-ups, demos, and administrative tasks
  • Maintains high ethical standards and represents the company with integrity
  • Computer literacy in word processing, spreadsheet and database management
  • Exceptional negotiating and diplomacy skills
  • Safely operate a motor vehicle and maintain a valid motor vehicle license
  • Willingness to travel fifty percent or more of the time
  • Participate in the education and training of newly hired team members
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