Understand the concept of behavioral safety and effectively communicate and train within the ZUM Service Center
Direct interface with the customer to enhance the safety experience and determine the appropriate course of action
Lead, design, develop, and implement initial and recurrent training programs for transportation personnel
Manage and lead safety department staff by establishing objectives, standards, work schedules, and accountability for job performance
Manage the recruitment process of ZUM Service Center personnel
Coordinate all training activities and maintain compliance programs
Develop and conduct regularly scheduled programs (e.g., driver safety meetings, award programs) emphasizing ZUM culture
Serve as primary point of contact responding to personnel injury and vehicle accidents; prepare and submit reports per policy
Assist HR with recruiting, selecting, and maintaining an authorized level of bus drivers and aides
Coordinate drug testing requirements and annual physicals with approved providers
Manage daily Safety Department activity; assign workload to Field Supervisors and Driver Trainers
Oversee training activities including new driver training, safety training, in-service training, driver road evaluations, Special Education Training, First Aid training
Supervise Master Trainers and certified drivers/trainers to ensure training is delivered as specified
Respond to accidents involving school buses; collect accident and investigative reports as needed
Monitor Netradyne alerts to address re-training opportunities proactively
Maintain individual bus driver files recording training and accident involvement
Ensure DOT drug/alcohol testing program compliance with federal regulations
Leverage telematics, GPS, and Netradyne data to identify unsafe driving patterns, coach drivers, and develop corrective action plans
Ensure compliance with federal, state, and district transportation regulations (DOT, FMCSA, OSHA) and Zūm safety policies
Serve as lead investigator for incidents involving school buses; complete root cause analysis, documentation, and corrective actions within timelines
Coach and mentor Driver Trainers and Field Supervisors; track and report safety metrics and present findings to leadership
Requirements
High School diploma or equivalent (Some college preferred)
3 years as a Trainer in school bus transportation industry desired
Supervisory experience preferred; experience supervising/training a driver workforce
SBDI certification required
Commercial Driver’s License with Passenger and School Bus Endorsements required
Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint) and transportation related software
Strong leadership and interpersonal skills
Strong organizational and group presentation skills
Well-developed multi-tasking and time management skills
Ability to provide direction, coaching and mentoring to employees
Ability to respond to unanticipated events to ensure excellence in customer service
Ability to investigate claims and incidents of questionable conduct, accidents etc.
Computer literacy in word processing and spreadsheets
Benefits
Medical
Dental
Vision
401(k)
Holidays
Wellness
Vacation
Potential additional compensation (bonus, equity, or commissions)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SBDI certificationCommercial Driver’s LicensePassenger EndorsementSchool Bus Endorsementtraining program developmentaccident investigationroot cause analysisDOT compliancedrug/alcohol testing compliancesafety metrics tracking
Soft skills
leadershipinterpersonal skillsorganizational skillsgroup presentation skillsmulti-taskingtime managementcoachingmentoringcustomer service excellenceproblem-solving