NetImpact Strategies Inc.

Process Improvement Consultant

NetImpact Strategies Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Tracking and working high priority initiatives, identifying obstacles, risks, and opportunities, presenting updates/materials to senior division, program, and government officials
  • Promoting continuous process improvement and standardization by proactively identifying gaps in service, training, or other processes and drafting, developing, and/or updating business documents and requirements
  • Coaching, consulting with, and assisting the client in project coordination (e.g., stakeholder report), program dashboard creation and maintenance, process improvement, and strategic planning
  • Developing, maintaining, and training end-users on how to use program dashboards
  • Developing automated workflow processes to track progress and streamline operations
  • Assisting in the creation and establishment of a Process Asset Library, creating templates and documentation to support project management and education initiatives
  • Assisting with the enterprise risk management program and training on identification, mitigations, and best practices
  • Providing decision support through data gathering, information analysis, and presenting considerations to relevant stakeholders
  • Supporting Commercial-Off-the-Shelf (COTS) integrations
  • Maintaining current, accurate listings of outward facing IP addresses for authentication
  • Conducting research and analysis to develop white papers, briefings, standard operating procedures (SOPs), Procedural Instructions (PI), and executive summaries
  • Developing concise, professional, and compelling executive presentations on major initiatives
  • Supporting organizational planning and coordination for a wide variety of summits, initiatives, and educational opportunities
  • Coordinating with offsite, remote, and/or external organizations, teams, and/or vendors to conduct data calls, complete tasks, and manage initiatives
  • Identifying and managing ad hoc strategic projects
  • Assisting with research with policies and emerging regulations and provide analyses, recommendations
  • Assisting in facilitation and the coordination of high-level meetings, ensuring that read- aheads are relevant, quality checked, and ensuring that minutes are submitted on time
  • Providing administrative support for meetings and conferences (meeting minutes, notes, action items, etc.)
  • Updating and maintaining multiple client SharePoint sites, dashboards, and shared drives.

Requirements

  • A BA/BS degree in a related field
  • 3+ years of experience in Business Operations, Education and Training, or a related field
  • Must be proficient in Microsoft Office applications (PowerPoint, Word, Excel, and Outlook)
  • Must possess excellent oral and written communication, as well as presentation skills
  • Ability to work independently and multi-task in a high paced environment with quick turnaround for documents, briefs, and other deliverables
  • Must be a self-motivated, proactive team player that is responsive and easily adaptable, with the ability to step in and support the client with minimal direction
  • Strong customer service and interpersonal skills
  • Must be able to obtain and maintain government eligibility requirements
  • Strong process improvement knowledge and abilities; Six Sigma preferred
  • A sincere interest in education and training, process improvement, and/or standardization strongly desired
  • Experience with MS Teams, Visio, and SharePoint preferred
  • Experience with DHA or the Military preferred
  • Experience in project management, coordination, and/or tools preferred
  • Experience with Power Automate and Power Apps
  • Experience with Process Mapping
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