Zūm

Shop Manager

Zūm

full-time

Posted on:

Location Type: Office

Location: Oakland • California • 🇺🇸 United States

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Salary

💰 $80,000 - $100,000 per year

Job Level

Mid-LevelSenior

About the role

  • Plan, coordinate, and manage the work of the maintenance technicians including vehicle servicing and cleaning, vehicle repairs, component overhauls, and preventive maintenance inspections.
  • Ensure a safe environment exists and all maintenance activities are in compliance with State, Federal, and Company requirements.
  • Maintain daily bus availability, vehicles undergoing maintenance, and return to service activity and reporting.
  • Identify opportunities and efficiencies for improving service delivery methods.
  • Ensure achievement of all maintenance-related key performance indicators (KPIs), including type and timeliness of preventive maintenance inspections (PMIs), the distance between failures, time ‘out of service’, and missed service.
  • Establish and adjust maintenance priorities in accordance with work demands, resources, and department goals.
  • Initiate and implement projects that improve efficiency and/or reduce operating costs.
  • Review financial and budget variances, review repair orders, and authorize account payable documents.
  • Develop departmental policies and procedures.
  • In relation to subordinates, is responsible for employment decisions, training and development; planning and directing the work; disciplining; handling employee complaints or grievances, and handling performance reviews.
  • Other duties as assigned.

Requirements

  • Experience in managing the maintenance functions of a 150+ vehicle maintenance shop.
  • Ability to work independently and in a team environment.
  • Ability to set goals, guide, and motivate employees to accomplish tasks.
  • Ability to foster internal and external relationships.
  • Open to new ideas and continuous improvement.
  • Consider “customer first” in decision-making.
  • Strong written and oral communication skills; interpersonal skills; decision-making; and problem-solving skills.
  • Knowledge of applicable federal, state, and CHP Motor Vehicle Safety Standards including ADA requirements pertaining to passenger transportation.
  • Ability to fulfill the physical demands of the job such as walking, stooping, sitting, bending, climbing a ladder, and occasional lifting of up to 50 pounds.
  • Work will at times require more than 8 hours per day or an irregular work week to perform the essential duties of the position.
  • Duties will be performed primarily in a maintenance facility/office environment and will require travel to external locations and agencies.
Benefits
  • Medical
  • Dental
  • Vision
  • 401(k)
  • Holidays
  • Wellness
  • Vacation
  • Bonus, equity, or commissions (may be included)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
vehicle servicingvehicle repairscomponent overhaulspreventive maintenance inspectionsmaintenance managementbudget managementKPI achievementproject implementationpolicy developmentperformance reviews
Soft skills
teamworkgoal settingemployee motivationrelationship buildingcontinuous improvementcustomer focuscommunication skillsinterpersonal skillsdecision-makingproblem-solving
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