Technical Account Manager
Twilio
Team Leader, Implementation and Technical Account Manager
Yuno
full-time
Posted on:
Location: 🇨🇴 Colombia
Visit company websiteJob Level
Senior
Tech Stack
ApacheGoJavaScriptMongoDBMySQLNGINXNode.jsOraclePostgresPythonSOAP
About the role
- At Yuno: building payment infrastructure and a high-performance payment orchestrator enabling global payment integrations.
- Lead discussions with senior leadership on technical and product strategy, incidents, trade-offs, and risk management.
- Develop close relationships with customers to understand business and operational needs and technical challenges.
- Work with developers and senior engineers to provide advocacy and strategic technical guidance, helping customers plan and build solutions.
- Collaborate with Product and Development teams to customize products for customers.
- Monitor the progress of product integrations and ramp-ups to ensure their success.
Requirements
- Minimum 7 years of experience in a technical account manager or integration engineering role, preferably in a fintech or payments industry.
- Strong understanding of RESTful APIs, SOAP, JSON, XML, and other web services protocols and API management tools (e.g., Postman, SoapUI, Swagger).
- Proficiency in Web fundamentals (HTML, CSS, JavaScript, RESTful API, Frameworks) and expertise in at least one server-side language (Golang, Python, Node.js, others).
- Exposure to server and database technologies (Apache, Nginx, ISS, MySQL, Oracle, PostgreSQL, MongoDB, etc.).
- Team Leading Experience.
- Fluency English.
- Experience with a ticketing system is a plus.
- Excellent analytical, technical, problem-solving, and project management skills.
- Exceptional organizational skills, with the ability to manage multiple activities and projects simultaneously.
