Technical Account Manager – Level 3
Twilio
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Technical Account Manager
Coupa Software
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇴 Colombia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop standard processes within your areas of expertise and champion their adoption.
- Manage the CAM engagement with a customer using strong project management practices while developing solutions to business problems.
- Take ownership of your customer’s continued success by ensuring accurate adoption of the platform.
- Engage customers in enlightened business need discussions versus feature/function basics. Continually drive customers toward their strategic goal.
- Provide a strong technical understanding of our product with the ability to discuss and demonstrate the full Coupa platform and how it may be configured to meet a customer’s business needs.
Requirements
- Proven experience in Procurement, Procure to Pay, Source to Contract, Sourcing and Category Management, or Accounts Payable.
- Experience with Software as a Service is a must.
- Good background in customer/client management.
- Strong organizational skills, analytical thinking and problem-solving abilities.
Benefits
- Pioneering Technology
- Collaborative Culture
- Global Impact
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ProcurementProcure to PaySource to ContractSourcingCategory ManagementAccounts PayableSoftware as a ServiceProject ManagementAnalytical ThinkingProblem-Solving
Soft skills
Customer ManagementOrganizational Skills