Technical Account Manager

• Provide technical support and serve as the primary point of contact for our Personalized Support customers.
• Collaborate with customers to troubleshoot and resolve complex technical issues.
• Use your strong technical and diplomatic skills to address customer issues and provide feedback.
• Work with our customers' developers, architects, and support personnel to resolve complex problems.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack.

Technical Account Manager

Technical Account Manager

Technical Account Manager – Level 3