Yum! Center for Global Franchise Excellence

Manager

• Supervise the construction of Taco Bell Corporate & Franchise restaurants and/or reimages/remodels of existing Taco Bell restaurants by managing the entire project from corporate approval thru opening. Including feasibility, city planning, permitting, utility coordination, bidding, cost tracking, equipment vendors, construction, punch list, opening and 11 month warranty.
• Work closely with our Corporate and/or Franchise partners to provide Construction Management Services for both Ground up and Urban inline development.
• Review project feasibility reports and develop project budgets and schedules.
• Manage project budgets and schedules throughout entire project from corporate approval through opening.
• Request, review and manage equipment and 3rd party vendor quotes and invoicing.
• Directly manage the work of outside consultants, third party vendors and equipment/signage suppliers as it relates to Taco Bell construction projects.
• Select qualified General Contractors (GC’s) for competitive bidding, review and qualify bids, award work and directly supervise the performance of GCs throughout each project.
• Conduct regular, detailed project management meetings with consultants, suppliers, operators and other relevant project contacts to facilitate projects completions on-time and within approved budget parameters.
• Closely manage the documentation of all project-related material and documents (ie. bid documents, project trackers, invoices/draw requests, notices of construction progress, closeout documents, warranty inspections, etc.)
• Cross train with Associate CM’s, Construction Analyst and Construction Coordinators to provide team support to the construction team as needed.
• Extensive (50%+) travel to attend city and consultant meeting as well as perform construction site visits, pre-bid/pre-construction meetings as needed to facilitate high-quality project openings.

Construction Manager

• Lead the Build Team Capability pillar strategy across 19K restaurants, aligning diverse business needs with a unified approach.
• Support train-the-trainer learning experiences to get key programs to franchise organizations and global training leaders.
• Manage and evolve existing blended learning programs.
• Market and creatively communicate to ensure proper use and adoption of programs and tools.
• Design experiences that will be easily adopted across the globe.
• Develop and track annual budget and operating plans to create, maintain, and sustain training programs.
• Research industry approach to training and ensure Pizza Hut offers modern, relevant learning experiences that promote belonging, growth, and empowerment for learners.
• Stay informed of the latest leadership development trends; adapt and share learnings to enhance current and future programs.
• Consult with and be a thought-partner to other pillar leads on the Global Training team, helping evolve global training experiences for all roles.
• Partner cross-functionally with Operations, Development, and People and Culture teams.
• Influence franchise partners to adopt, champion, measure, and sustain training programs.
• Inspire, mentor, coach, learn from, and manage team of 3 trainers/instructional designers.
• Support team to create and manage project plans.
• Build strong relationships to create an internal and external team to bring experiences to life.
• Teach others Instructional Design theory and practice.
• Foster a culture of innovation and continuous improvement across the team, encouraging new ideas, experimentation, and learning.
• Conduct needs, audience, and task analysis to identify learning objectives.
• Translate business goals and audience insights into clear learning objectives using adult-learning principles.
• Partner with data analyst to identify and measure business outcomes and leverage performance and training data to provide actionable insights that improve field execution.
• Learn continuously and adjust approach based on business outcomes and needs.

Senior Manager, Build Team Capability

Full-stack Engineer

• Own the technical direction and hands-on implementation of our edge computing platform
• Act as a senior individual contributor and technical leader, setting architectural direction while remaining deeply involved in building core systems
• Design and build distributed systems that run on in-store hardware, balancing performance, reliability, and operational simplicity in environments with intermittent or unreliable connectivity

Senior Software Engineer II

Architect

• Leads Architectural coordination for new restaurants, including reviewing and tracking test fits, feasibility reviews, and layout approvals.
• Track prototype/OFI updates and revisions for NROs, remodels and refresh programs, ensuring compliance with operational and ADA standards.
• Architectural planning for flagship concepts and kitchen prototypes, integrating operational requirements and brand aesthetics.
• Support strategic initiatives and system-wide refresh/remodel programs.
• Partner with Construction, Operations, IT and Marketing teams to align deliverables with business objectives.
• Coordinate with external vendors for millwork, signage, and equipment specifications.
• Review and track shop drawings.
• Track timelines for new builds and remodels, ensuring timely approvals and execution.
• Team coordination and planning for annual pipeline goals.

Junior Associate Architect, Development & Prototypes

Analyst

• Own key month-end close activities for the gift card program, including preparing and reviewing Taco Bell gift card financial statements and related analyses.
• Build and deliver internal management reporting packages; partner with Payments and FP&A to spot trends/outliers, investigate drivers, and communicate insights and risks.
• Ensure accuracy and completeness of key estimates and reserves (e.g., breakage, discounts, inventory), including support for assumptions, documentation, and periodic true-ups.
• Reconcile assigned balance sheet accounts and intercompany activity; maintain clean support, resolve reconciling items promptly, and elevate significant/unusual items to the US Controller.
• Lead automation initiatives to reduce manual work and improve data integrity across the gift card accounting process, including partnering with IT to automate data feeds/downloads from third-party providers.
• Evaluate existing workflows and proactively redesign processes using available systems and tools (e.g., ERP, reporting tools, Power Query) to increase accuracy, efficiency, and scalability.
• Prepare and/or review quarterly balance sheet and income statement deliverables; ensure submissions to YUM for SEC reporting are accurate, complete, and timely.
• Coordinate and support annual audit and agreed-upon procedures, including preparing audit schedules, footnotes, and financial statement support.
• Annually compile and analyze aged redemption data to evaluate non-redemption (breakage) assumptions and document support for key conclusions.

Control Analyst

Backend Engineer

• As a Senior Software Engineer I, you will play a key role in building and evolving the Store, Menu Serving, and Menu Management platforms.
• You’ll contribute directly to system architecture and implementation while helping ensure high standards of code quality, consistency, and feature delivery across the team.
• You will work closely with front-end engineering teams integrating with your APIs and partner with Product and Design to plan, scope, and deliver new menu management capabilities.
• This role balances hands-on development with technical leadership through collaboration, review, and mentorship.

Senior Golang Engineer

People Operations

• Serve as a trusted People & Culture advisor to functional leaders, providing coaching and guidance on talent, organizational, and performance decisions aligned to business priorities.
• Act as a data-driven storyteller — leveraging enterprise HR systems to extract, analyze, and synthesize workforce data, identify trends and gaps, and translate insights into actionable recommendations in partnership with leadership.
• Translate enterprise People & Culture initiatives into practical execution within supported teams.
• Build strong cross-functional relationships and collaborate effectively across global stakeholders.
• Create clear, compelling executive-ready materials, including decks and written communications, to support leadership discussions and decision-making.
• Lead execution of workforce planning, succession planning, talent movement, and bench planning processes.
• Partner with Centers of Excellence (CoEs) to deliver the Building People Capability (BPC) cycle, including goal setting, performance management, development planning, and talent reviews.
• Partner with Talent Acquisition to strengthen talent pipelines aligned to business needs.
• Manage employee lifecycle events including promotions, transfers, onboarding, and exits.
• Serve as the first point of contact for employee relations matters and employee inquiries, providing guidance and escalating as appropriate.
• Coach leaders on performance management and employee relations, exercising sound judgment in complex situations.
• Partner with Organizational Development and Learning teams to enable development solutions for individuals and teams.
• Activate Pizza Hut’s People Promise and Culture Values to foster an engaging, inclusive, high-performing environment.
• Lead engagement survey communications and action planning with leadership using data-informed insights.
• Enable recognition and culture initiatives that strengthen belonging, retention, and performance.
• Support organizational and leadership transitions to ensure effective change adoption.
• Maintain accurate organizational charts and HR systems (including Oracle) with strong attention to detail.
• Deliver ad hoc and recurring people reporting to support business decisions.
• Identify process gaps and partner across P&C to improve tools, systems, and effectiveness.
• Execute enterprise People & Culture programs locally, adapting to business context.
• Stay current on HR trends and bring outside-in thinking to enhance the employee experience.

People and Culture Business Partner

Business Analyst

• Support end-to-end NRM projects, including problem definition, disaggregating issue trees, identifying key analyses, and structuring workstreams.
• Conduct detailed data analyses including day-part analysis, menu architecture analysis, channel profitability analysis, cost of sales (COS%) and contribution margin analysis.
• Analyze pricing, mix, traffic, and transaction data to identify opportunities for SSSG and AUV growth.
• Perform data cleansing and validation across large datasets; slice and manipulate data using advanced Excel (pivot tables, lookups, scenario modeling).
• Decode and analyze consumer survey data and market research to inform KVI strategy and value perception insights.
• Develop clear, client-ready slides and data visualizations that translate analysis into structured insights and actionable recommendations within NRM frameworks.

Net Revenue Management Business Analyst

Director

• Develop and lead the U.S. channel growth strategy across:
• Optimize channel mix to maximize traffic, conversion, frequency, and long-term customer value.
• Drive traffic growth to pizzahut.com and increase digital conversion.
• Lead strategies to migrate web customers to app and accelerate app acquisition.
• Partner with CRM, Loyalty, Performance Marketing, and Digital Product teams to improve funnel performance and retention.
• Oversee performance of third-party delivery channels.
• Provide actionable, data-backed guidance to the system on how local marketing can drive sales.

Director, Channel Management

Financial Planning and Analysis

• Quantify pricing, mix, promotional, and structural margin opportunities across markets, defining the financial ambition of NRM L1 initiatives.
• Build integrated financial bridges (Revenue → Gross Margin → Contribution → EBITDA) and develop price-volume-mix waterfalls to clearly articulate drivers of growth.
• Develop sensitivity analyses linking elasticity, SSSG, SSTG, and competitive response scenarios to revenue, margin, and EBITDA outcomes.
• Construct restaurant-level P&L pro forma models to assess unit economics, COS%, operating leverage, franchisee profitability, and payback periods.
• Evaluate short- and long-term financial trade-offs, including working capital, balance sheet, and capital efficiency implications.
• Prepare executive-ready financial narratives and support high-level discussions by clearly connecting commercial recommendations to measurable financial impact.

Net Revenue Management Lead

• Lead complex quantitative and qualitative analyses, synthesizing data from multiple internal and external sources to identify risks, opportunities, and long-term implications.
• Frame ambiguous business challenges into structured problem statements and develop clear hypotheses to guide analysis.
• Conduct market, competitive, and financial analysis to inform enterprise and portfolio-level strategy.
• Develop forward-looking insights that support mid- and long-term strategic planning.
• Own and drive key strategic projects from scoping through recommendation, ensuring alignment to business priorities and measurable outcomes.
• Structure workstreams, define milestones, manage cross-functional inputs, and proactively mitigate risks.
• Partner directly with management and senior leadership to shape strategic thinking and decision-making.
• Lead development of executive-ready materials, including Board presentations, earnings support, and enterprise strategy updates.
• Craft clear, compelling narratives that translate complex data into concise insights and recommendations.
• Build deep knowledge of the business model, performance drivers, and industry dynamics.

Manager, Global Strategy

Operations

• Work directly in restaurants, test kitchens, and with franchise partners to validate execution, procedures, and BOH impact.
• Provide operational input into LTO design, product builds, and promotional windows to support execution feasibility.
• Support launch execution through operational readiness, final procedures, training alignment, communications input, and post‑launch issue resolution.

Associate Manager, Ops New Product Development

• Leads internal employee relations investigations and delivers resolution recommendations, including corrective action and terminations.
• Serves as the primary intake and liaison for employee complaints, responding with urgency to resolve conflict and clarify policies, procedures, and employment law.
• Advises and coaches restaurant leaders through complex people matters, strengthening leadership capability and providing practical tools for future situations.
• Ensures compliance with local, state, and federal employment laws, including oversight of annual compliance training initiatives.
• Partners with Legal to investigate and respond to EEOC charges and other employment-related claims.
• Conducts stay and exit interviews, translating insights into actionable improvements in partnership with Operations and HR leadership.
• Supports employees with day-to-day HR inquiries (payroll, benefits, training) while partnering with Field HR to drive standardized, scalable process improvements and talent development.

People & Culture Generalist

Brand Manager

• You'll be a key player in accelerating Pizza Hut's innovation journey.
• Contributing to the development and execution of category strategies that drive sustainable growth.
• Strengthening our menu and value platforms.
• Enhancing our competitive position.
• Collaborating closely with various teams, including Insights, Ops, Tech, Finance, and Supply.
• Supporting innovation initiatives from concept through commercialization.
• Directly impacting our menu strategy, pricing, and innovation planning.

Associate Brand Manager

• Assist team in identifying dependable research tools (internal and external) to help understand business and brand growth opportunities
• Demonstrate foundational knowledge of QSR business model
• Coordinate cross-functional discussions that support and drive forward category entry point workstreams
• Help to prepare presentations for partners at all levels with coach direction that effectively explain opportunity size and roadmaps to launch
• Lead creative execution with internal creative agency, support Sr. Manager with creative execution with external agencies
• Generate timelines/workback schedules for creative campaigns to support national tests and launches
• Ability to interpret and use customer insights
• Understand drivers of business growth to support team’s evaluation of potential category entry points for Taco Bell including research and sizing new opportunities for growth
• Partner with Product Marketing team & Sr. Brand Manager to draft Idea Briefs and Call For Work Briefs
• Build relationships and collaborate with cross-functional peers to capture inputs from multiple points of view
• Demonstrate ability to collaboratively brainstorm and explore new brand and business opportunities
• Support XF team meetings, maintaining accurate notes and relevant files
• Efficiently assist peers and partners when sought out for information related to brand/creative campaigns and/or test programs
• Proactively seek opportunities to build know-how
• Demonstrate curiosity and hunger to learn by asking questions, seeking clarification, forming connections with peers and partners
• Consistently participate and engage in team bonding events and Marketing Department culture-building activities