YouSet

Insurance

• Assist clients with their home and auto insurance needs
• Answer coverage questions, provide personalized advice and make policy changes
• Proactively contact clients regarding policy renewals
• Communicate effectively by phone, email and SMS to build trust with clients
• Monitor personal performance and meet daily/weekly/monthly targets
• Keep accurate records of client interactions and log follow-up activities in our CRM
• Work closely with the customer service team
• Stay up to date on product knowledge and industry trends
• Progress to a senior role within our insurance team or to a team lead position after 2 years

Personal Lines Insurance Broker, Customer Service

• Policy issuance: Issue insurance policies with multiple insurers for clients who purchased online.
• Ensure accuracy and compliance in the issuance of all policies.
• Client engagement: Respond to inquiries from prospective clients.
• Provide information about our services to complete a sale.
• Follow-up on online quotes: Identify and contact potential clients who submitted a quote on our website.
• Initiate conversations to convert leads into sales.
• Communication: Communicate effectively by phone, email, and SMS to build a positive, trust-based relationship with prospective clients.
• Solicit interest in our insurance products.
• Performance monitoring: Track your performance and meet daily/weekly/monthly targets.
• File notes: Maintain accurate notes of client interactions and follow-up activities in our CRM.
• Collaboration: Work closely with the sales team to achieve team objectives.
• Contribute to strategy development to drive sales.
• Continuous learning: Stay up to date on product knowledge and industry trends.
• Participate in training sessions and professional development activities.
• Career development: Progress to a senior role within our insurance team or to a team lead position after your first 2 years with us.

Personal Property and Casualty Insurance Broker – Sales

Full-stack Engineer

• Build and improve features that help us offer new insurance products to our customers
• Enhance our platform to boost conversion rates and deliver a smoother user experience
• Integrate new insurers to enhance our competitiveness
• Develop end-to-end solutions in a modern TypeScript monorepo and iterate quickly
• Design and build intuitive, high-performing interfaces using ReactJS and other modern frontend technologies
• Architect robust, scalable NodeJS microservices that interact with multiple external systems
• Improve our deployment pipelines and automate processes for faster, safer releases
• Write high-quality, maintainable, and well-tested code
• Work closely with a multidisciplinary team of engineers, insurance brokers, and service specialists

Full Stack Software Developer

• Émettre des polices d’assurance auprès de plusieurs assureurs pour les clients qui ont acheté en ligne
• Assurer l’exactitude et la conformité dans l’émission de toutes les polices
• Répondre aux demandes de clients potentiels
• Fournir des informations sur nos services pour réaliser une vente
• Identifier et contacter les clients potentiels ayant rempli une soumission sur notre site web
• Communiquer efficacement par téléphone, courriel et SMS afin d’établir une relation de confiance et positive avec les clients potentiels
• Solliciter l’intérêt pour nos produits d’assurance
• Surveiller sa performance et atteindre ses objectifs quotidiens/hebdomadaires/mensuels
• Maintenir des notes précises des interactions avec les clients et des activités de suivi dans notre système CRM
• Travailler en étroite collaboration avec l’équipe des ventes pour atteindre les objectifs de l’équipe
• Participer à l’élaboration de stratégies pour stimuler nos ventes
• Se tenir à jour des connaissances sur les produits et des tendances du secteur
• Participer aux sessions de formation et aux activités de développement professionnel
• Évoluer vers un poste senior dans notre équipe d’assurance ou poste de chef d’équipe après vos 2 premières années chez nous

Courtier en assurance de dommages des particuliers - ventes

• Assist clients with their home and auto insurance needs
• Answer coverage questions, provide personalized advice, and process policy sales or changes
• Proactively contact clients to ensure we continuously offer a policy that best meets their needs at a competitive price
• Communicate effectively by phone, email, and SMS with our clients to build trust
• Deliver exceptional customer service
• Monitor personal performance and meet daily/weekly/monthly targets
• Keep accurate records of client interactions and log follow-up activities in our CRM
• Work closely with the customer service and sales teams to achieve team objectives
• Contribute to strategy development to increase client retention and overall satisfaction
• Stay up to date on product knowledge and industry trends
• Participate in training sessions and professional development activities
• Progress to a senior role within our insurance team or a team lead position after your first two years with us

Property and Casualty Insurance Broker

• Assist clients with their home and auto insurance needs
• Answer coverage questions, provide personalized advice, and process policy changes
• Proactively contact clients regarding policy renewals
• Communicate effectively with clients by phone, email, and SMS
• Monitor personal performance and meet daily/weekly/monthly targets
• Keep accurate notes of client interactions and log follow-up activities in our CRM
• Work closely with the customer service team
• Participate in developing strategies to increase client retention and overall satisfaction
• Stay up to date on product knowledge and industry trends

Property & Casualty Insurance Broker – Customer Service

• Policy issuance: Issue insurance policies with multiple insurers for clients who purchased online.
• Ensure accuracy and compliance in the issuance of all policies.
• Client engagement: Respond to inquiries from prospective clients.
• Provide information about our services to close sales.
• Follow-up on online quotes: Identify and contact prospective clients who submitted a quote on our website.
• Initiate conversations to close sales.
• Communication: Communicate effectively by phone, email, and SMS to build a positive, trust-based relationship with prospective clients.
• Solicit interest in our insurance products.
• Performance tracking: Monitor your performance and meet daily/weekly/monthly targets.
• File notes: Keep accurate records of customer interactions and follow-up activities in our CRM.
• Collaboration: Work closely with the sales team to achieve team objectives.
• Contribute to the development of strategies to drive sales.
• Continuous learning: Stay up to date on product knowledge and industry trends.
• Participate in training sessions and professional development activities.
• Career development: Progress to a senior role within our insurance team or to a team lead position after your first 2 years with us.

Personal Lines Insurance Broker – Sales

• Aider les clients avec leurs besoins en matière d'assurance habitation et automobile.
• Répondre aux questions de couverture, offrir des conseils personnalisés et effectuer des modifications de police.
• Contacter de manière proactive les clients concernant le renouvellement de leurs polices.
• Communiquer efficacement par téléphone, e-mail et SMS avec nos clients.
• Surveiller les performances personnelles et atteindre les objectifs quotidiens/hebdomadaires/mensuels.
• Tenir des notes précises des interactions avec les clients et ajouter des activités de suivi dans notre système CRM.
• Travailler en étroite collaboration avec l'équipe du service à la clientèle.
• Rester à jour sur la connaissance des produits et les tendances du secteur.
• Évoluer vers un poste senior dans notre équipe d'assurance ou poste de chef d’équipe après vos 2 premières années chez nous.

Courtier en assurance de dommages – service à la clientèle

• Assist clients with their home and auto insurance needs
• Answer coverage questions, provide personalized advice, and process policy sales or changes
• Proactively contact clients to ensure we continuously provide the policy that best meets their needs at a competitive price
• Communicate effectively with clients by phone, email, and SMS to build trust
• Deliver exceptional customer service
• Monitor personal performance and meet daily/weekly/monthly targets
• Keep accurate records of customer interactions and log follow-up activities in our CRM system
• Work closely with the customer service and sales teams to achieve team objectives
• Contribute to developing strategies to increase customer retention and overall satisfaction
• Stay up to date on product knowledge and industry trends
• Participate in training sessions and professional development activities
• Progress to a senior role within our insurance team or a team leader position after your first two years with us

Personal Lines Insurance Broker (Property & Casualty)

• Policy issuance: Issue insurance policies with multiple insurers for clients who purchased online
• Client engagement: Respond to inquiries from prospective clients
• Follow-up on online quotes: Identify and contact prospective clients who completed a quote on our website
• Communication: Communicate effectively by phone, email, and SMS
• Performance tracking: Monitor your performance and meet daily/weekly/monthly targets
• File notes: Maintain accurate notes of client interactions and follow-up activities in our CRM system
• Collaboration: Work closely with the sales team
• Continuous learning: Stay up to date on product knowledge and industry trends
• Career development: Progress to a senior role within our insurance team or a team lead position after your first two years with us

Personal Property & Casualty Insurance Broker – Sales

Customer Support

• Client engagement: Assist clients with their home and auto insurance needs. Answer questions, provide documentation, and process billing requests.
• Client follow-ups: Proactively contact clients regarding their policies to ensure we continuously offer the policy that best meets their needs.
• Communication: Communicate effectively by phone, email, and SMS with our clients to build trust. Deliver exceptional customer service.
• Performance evaluation: Monitor personal performance and meet daily/weekly/monthly targets.
• Documentation: Keep accurate notes of client interactions and log follow-up activities in our CRM.
• Collaboration: Work closely with the customer service team to achieve team goals. Contribute to developing strategies to increase customer retention and overall satisfaction.
• Career development: Pass your broker licensing exams (AMF and RIBO) after your first year with us.

Bilingual Customer Service Specialist

Performance Marketing

• Drive new revenue from qualified leads.
• Develop and supervise media strategy across Google Ads and Meta Ads (executed by our paid media agency).
• Write compelling ad copy, define creative concepts, and collaborate with agency for asset production.
• Oversee campaign setup, audience segmentation, bid strategies, and budget pacing.
• Continuously A/B test creatives, messaging, targeting, and placements.
• Create detailed briefs for UGC creators.
• Review and optimize ad creatives to ensure messaging-market fit.
• Build a library of tested hooks, formats, and offers to improve scalability.
• Collaborate with the content/brand team to align paid ads with broader campaigns.
• Own performance dashboards: build, maintain, and automate reporting in GA4, Looker Studio, or similar.
• Ensure data integrity through proper tagging (UTMs, GTM setup, event tracking).
• Conduct cohort and funnel analysis to measure CPA, CAC:LTV, and ROAS.
• Translate data into insights and actionable recommendations for leadership.
• Identify and validate new acquisition channels (TikTok, YouTube, Podcasts, Influencers, etc..).
• Run time-boxed experiments with clear success criteria.
• Build a testing roadmap (new audiences, offers, placements) and document learnings.
• Coordinate with SEO/content team to ensure paid and organic alignment (keywords, messaging).
• Partner with product/development to improve tracking infrastructure and conversion flow.

Performance Marketing Manager

• Assist clients with their home and auto insurance needs
• Answer coverage questions, provide personalized advice, and process policy sales or changes
• Proactively contact clients to ensure we continually provide a policy that suits their needs
• Communicate effectively with clients by phone, email, and SMS to build trust
• Monitor personal performance and meet daily/weekly/monthly targets
• Keep accurate records of client interactions and log follow-up activities in our CRM
• Work closely with the customer service and sales teams
• Stay up to date on product knowledge and industry trends
• Progress to a senior or team lead role after two years with us

Personal Home and Auto Insurance Broker

• Assist clients with their home and auto insurance needs
• Answer coverage questions, provide personalized advice, and process policy sales or amendments
• Proactively contact clients to ensure we continually offer the policy that best meets their needs
• Communicate effectively with clients by phone, email and SMS
• Monitor personal performance and meet daily/weekly/monthly targets
• Keep accurate records of client interactions
• Work closely with the customer service and sales teams

Property & Casualty Insurance Broker

• Assist clients with their home and auto insurance needs
• Answer coverage questions and offer personalized advice
• Set up new policies or complete policy modifications
• Proactively reach out to clients to ensure we are continuously offering a policy that best suits their needs at a competitive price
• Communicate effectively via phone, email, and SMS with clients to build trust
• Deliver outstanding customer service
• Monitor personal performance and meet daily/weekly/monthly targets
• Maintain accurate records of client interactions and add follow-up activities in our CRM system
• Work closely with the customer service and sales team to achieve team objectives
• Participate in developing strategies to boost sales, client retention and overall satisfaction
• Stay updated on product knowledge and industry trends
• Participate in training sessions and professional development activities
• Move towards a senior position in our insurance team or a team lead role after your first 2 years with us