Tech Stack
AzureBigQueryCloudGoogle Cloud PlatformGraphQLITSMOracleServiceNow
About the role
- Be the technical front door for integrations—join customer calls with Sales, whiteboard architectures, and answer integration questions
- Scope new integrations end-to-end (no coding): define requirements, data flows, and acceptance criteria; produce crisp handoffs to Engineering
- Establish lightweight audit practices so integrations remain reliable as we scale
- Design for reliability and security: specify auth patterns, retries/idempotency, rate-limit strategies, data mapping, and observability expectations
- Create leverage: build reference architectures, scoping templates, and FAQs to speed and standardize future engagements
- Accelerate sales and inform product development by de-risking deals and clarifying implementation timelines
- Produce clear updates and status communications to Sales and Customer teams
- Support acceptance and go-live activities to ensure successful integrations
Requirements
- 2–4+ years as an IC in Solutions Architecture / Sales Engineering / Integration Consulting at a B2B SaaS company
- Proven sales presence—comfortable leading discovery and whiteboarding on sales calls
- Demonstrated ownership of API-based integrations end-to-end (discovery → scope → design → engineering handoff → acceptance) without writing code
- Strong grasp of integration fundamentals: REST/GraphQL, webhooks, OAuth2/OIDC/SAML SSO, pagination/rate limits, retries/idempotency, batching vs. event-driven, and data mapping
- Ability to read and reason about technical artifacts (API docs, OpenAPI/Swagger, JSON payloads, error logs) and validate assumptions with tools like Postman/Insomnia
- Excellent written deliverables: solution design docs and acceptance criteria; crisp handoffs to Engineering and clear status communications to Sales/Customer stakeholders
- High EQ and stakeholder management—credible with both technical (IT/CTO) and business (Finance/Procurement) buyers
- Must be authorized to work in the United States; candidates requiring visa sponsorship are not considered
- We expect standard US work hours
- Nice to have: Direct experience integrating enterprise-grade ERPs (e.g., Oracle Fusion Cloud, Workday)
- Nice to have: Familiarity with Azure AD/Entra ID (SSO/SAML/OIDC, SCIM) and GCP/Azure services relevant to integrations
- Nice to have: Exposure to procurement/finance stacks: Coupa/Ariba (P2P), CLM (Ironclad/SpotDraft), Intake (Zip), ITSM (ServiceNow/Jira), and data warehouses (Snowflake/BigQuery)
- Nice to have: Experience partnering with engineers to size work, create milestones, and define SLIs/SLOs for integrations
- Nice to have: RFP/security questionnaire and SOC 2–minded design experience (least privilege, PII handling, secrets rotation, vendor risk)
- Nice to have: Built repeatable integration templates/playbooks and sales enablement assets (reference architectures, FAQs, scoping calculators)
- Nice to have: Startup/high-growth background serving mid-market and enterprise customers