Technical Business Analyst

Concentrix

full-time

Posted on: 9/20/2025

Origin: • 🇺🇸 United States • North Carolina

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💰 $92,250 - $144,964 per year

Mid-LevelSenior

AWSAzureCloudGoogle Cloud PlatformMicroservicesSDLCSQL

About the role

Develop mobile applications within the Digital domain, ensuring alignment with business goals, security standards, and regulatory requirements
Engage with business stakeholders to gather, document, and validate requirements for BFSI applications, platforms, and integrations
Translate business requirements into functional and technical specifications, user stories, and process flows
Collaborate with architects and developers to design API integrations, data flows, and system interactions
Analyze regulatory, compliance, and security requirements specific to BFSI systems
Support core banking, payment systems, lending platforms, digital channels, or insurance applications analysis
Perform data analysis (SQL, Excel, BI tools) to support requirement validation and decision-making
Coordinate with QA teams to define test cases, acceptance criteria, and UAT processes
Serve as liaison between business units, technology teams, and third-party vendors
Track project progress, identify risks, and ensure timely delivery of requirements
Support Agile/Scrum ceremonies (backlog grooming, sprint planning, retrospectives)
Deliver strategic consulting, design, advisory services, market research, and contact center analytics as part of professional services

Bachelor’s degree in computer science, Information Systems, Finance, or related field
5+ years of experience as a Business Analyst with at least 3+ years in BFSI domain
Strong understanding of banking/insurance processes (core banking, payments, risk & compliance, digital channels)
Experience with API-based integrations, microservices, and modern application architectures
Proficiency in SQL and data analysis (SQL, Excel, BI tools)
Familiarity with SDLC, Agile/Scrum methodologies, and tools (JIRA, Confluence, Rally)
Strong documentation skills (BRD, FRD, user stories, process flows, sequence diagrams)
Understanding of software engineering principles and processes (Lean, Agile, DevOps)
Knowledge of regulatory frameworks (PCI-DSS, AML, KYC, GDPR, SOX) [preferred]
Exposure to API Management, event-driven architecture, and cloud platforms (AWS/Azure/GCP) [preferred]
Experience in data migration, transformation, or modernization programs in BFSI [preferred]
Certifications: CBAP, CCBA, Scrum Master, or Agile BA [preferred]
Must undergo background check including identity verification and employment eligibility