Yelp

Communications

• Analyze media coverage trends and sentiment using media monitoring tools to inform strategy and produce insights-driven recaps for campaigns.
• Conduct research and analysis to support communications initiatives with actionable recommendations to inform our strategy.
• Prepare media lists, briefing documents, pitch templates, image research, and more to support media opportunities and campaign execution.
• Learn to prompt, operate, and optimize AI tools in accordance with the Communications team’s guidelines and practices.
• Coordinate PR team operations, including owning meeting agendas, drafting internal newsletters, and more.

Communications Intern

Sales

• Manage and coach a team of 6 Enterprise Sales Directors to develop successful sales strategies including implementing multi-tiered approaches, establishing a wide network of contacts, defining measurable success metrics, developing successful campaigns, navigating conversations around attribution, identifying and staying ahead of risks, and accurately forecasting opportunities
• Meet and exceed quarterly sales team quotas by holding your team accountable for activities that lead to revenue generation
• Provide regular updates to management on team activities, opportunities, and risks
• Implement strategic planning, forecasting and ongoing development of sales team
• Identify improvement in all areas of productivity, process and efficiency
• Develop and maintain executive level relationships to help drive sales activities
• Assist in closing complex multi-million dollar programs with your team

Regional Director, Enterprise Sales – East Region

Account Executive

• Impact Yelp’s Enterprise business by working across a territory of strategic services accounts while prospecting for new accounts that are a strong fit for Yelp’s advertising solutions
• Own the full sales cycle from prospecting to close
• Map client organizations and build relationships with multiple contacts focusing on decision-makers
• Understand client’s business objectives and challenges and align Yelp’s proven advertising solutions to accomplish their goals
• Partner with clients to develop a cohesive Local strategy utilizing Yelp’s Branding & Conversion products, Local Search campaigns and customer engagement tools
• Identify budgets within the client’s organization tied to driving in-store sales, ecomm, and awareness to fund new Yelp campaigns
• Collaborate with Yelp’s Account Management and the Client Partner teams to ensure strong client experiences and program performance post-sale

Senior Enterprise Account Director – East Region

DevOps Engineer

• Work with a globally distributed team based in multiple countries
• Collaborate with engineers in supporting new features and services
• Contribute to production code by writing and shipping code alongside your team
• Build tools to monitor site stability and performance
• Help ensure the reliability and scalability of our infrastructure, while maintaining platform Service Level Objectives (SLOs)
• Troubleshoot site issues using industry-leading tools like Splunk, Prometheus and OpenTelemetry
• Develop your skills in Python, Puppet, Git, Jenkins, and Terraform to automate everything and leverage an extensive suite of AI tooling
• Develop custom tools when off-the-shelf solutions don’t work at our scale and contribute upstream to open source projects
• Empower product teams and developers by championing automation and self-service
• Participate in light on-call rotations
• Join geographically distributed SRE teams for follow-the-sun support

Entry Level Software Engineer – Site Reliability

Community Manager

• Hire, train, and manage local community managers.
• Ensure clear and effective communication with your team, peers, and Yelp HQ.
• Track and prioritize weekly, monthly, and quarterly goals for team members.
• Ensure team budgets are managed efficiently and effectively.
• Identify improvement opportunities and provide direct feedback to community managers.
• Support and drive successful relationships with promotional partners and Elite Events.
• Maintain and ensure adherence to community team policies and Yelp procedures.
• Oversee market transitions while maintaining business strategy and needs.

Associate Regional Manager, Community

• Foster strong, collaborative business relationships between Yelp and SMB (mainly local) agencies and their advertisers
• Consistently surpass sales targets by delivering new partner-driven revenue every quarter
• Lead the partnership and deal-origination process, overseeing every stage from strategy and planning to pipeline development, outreach, implementation, and ongoing growth
• Create compelling and consultative sales presentations that showcase how Yelp’s advertising products can effectively engage consumers
• Represent our company as an advocate and spokesperson at industry events
• Contribute to shaping the future direction of Yelp’s advertising partner program
• Develop and maintain partner relationships to ensure the achievement of assigned goals
• Analyze agency structures, identify key decision-makers, budget holders, and the agencies' decision-making processes
• Cultivate ongoing relationships with agencies, validate advertisers' needs, and maintain the prominence of Yelp’s partnership
• Collaborate seamlessly with cross-functional teams to drive revenue growth with new clients
• Begin each workday with a positive attitude and determination to succeed

Partner Account Director – West Region

• Foster strong, collaborative business relationships between Yelp and SMB (mainly local) agencies and their advertisers.
• Consistently surpass sales targets by delivering new partner-driven revenue every quarter.
• Lead the partnership and deal-origination process, overseeing every stage from strategy and planning to pipeline development, outreach, implementation, and ongoing growth.
• Create compelling and consultative sales presentations that showcase how Yelp’s advertising products can effectively engage consumers.
• Represent our company as an advocate and spokesperson at industry events.
• Contribute to shaping the future direction of Yelp’s advertising partner program.
• Develop and maintain partner relationships to ensure the achievement of assigned goals.
• Analyze agency structures, identify key decision-makers, budget holders, and the agencies' decision-making processes.
• Cultivate ongoing relationships with agencies, validate advertisers' needs, and maintain the prominence of Yelp’s partnership.
• Collaborate seamlessly with cross-functional teams to drive revenue growth with new clients.
• Begin each workday with a positive attitude and a determination to succeed.

Partner Account Director – East/Midwest Region

Backend Engineer

• Build new features on top of our Service Oriented Architecture.
• Able to iterate quickly using Continuous Integration / Continuous Deployment principles.
• Articulate a technical vision and execute it.
• Give back by mentoring other engineers and sharing the skills you learn.
• Collaborate with team members and engineers across the company to design elegant systems.