Yelp

Account Executive

• Prospect and pitch new digital marketing agencies that align with Yelp’s partner program and compliance standards.
• Own the full sales cycle—from sourcing and outreach to pitching, negotiating, and closing new agency partnerships.
• Deliver consultative, data-driven sales presentations that demonstrate the value of Yelp’s advertising solutions (especially CPC and performance-based products).
• Communicate the value of Yelp’s API integrations to agencies looking to scale or automate campaign management and reporting.
• Identify key decision-makers, budget owners, and influencers within agency organizations.
• Consistently exceed individual quarterly and annual revenue targets.
• Provide accurate sales forecasts and pipeline updates to leadership.
• Collaborate cross-functionally with internal teams to ensure a seamless onboarding experience for new partners.
• Spend approximately 80% of your time driving sales and proactive outreach, with the remaining 20% dedicated to account and campaign management.
• Stay up to date on industry trends, agency models, and digital advertising best practices.
• Show up every day with a positive attitude, a growth mindset, and a readiness to win.

Senior Partner Account Executive, East/Midwest Region

Sales

• Manage and coach a team of 5 senior sales directors to develop successful sales strategies, including implementing multi-tiered approaches, establishing a wide network of contacts, defining measurable success metrics, developing successful campaigns, navigating conversations around attribution, identifying and staying ahead of risks, and accurately forecasting opportunities.
• Meet and exceed quarterly sales team quotas by holding the team accountable for activities that lead to revenue generation.
• Provide regular updates to management on team activities, opportunities, and risks.
• Implement strategic planning, forecasting, and ongoing development of the sales team.
• Identify improvements in all areas of productivity, process, and efficiency.
• Develop and maintain executive-level relationships to help drive sales activities.
• Assist in closing complex multi-million dollar programs with the team.

Senior Regional Director, Brand Sales – West Region

• Prospect and pitch new digital marketing agencies that align with Yelp’s partner program and compliance standards
• Own the full sales cycle—from sourcing and outreach to pitching, negotiating, and closing new agency partnerships
• Deliver consultative, data-driven sales presentations that demonstrate the value of Yelp’s advertising solutions (especially CPC and performance-based products)
• Communicate the value of Yelp’s API integrations to agencies looking to scale or automate campaign management and reporting
• Identify key decision-makers, budget owners, and influencers within agency organizations
• Consistently exceed individual quarterly and annual revenue targets
• Provide accurate sales forecasts and pipeline updates to leadership
• Collaborate cross-functionally with internal teams to ensure a seamless onboarding experience for new partners
• Spend approximately 80% of your time driving sales and proactive outreach, with the remaining 20% dedicated to account and campaign management
• Stay up to date on industry trends, agency models, and digital advertising best practices
• Show up every day with a positive attitude, a growth mindset, and a readiness to win.

Senior Partner Account Executive – East Region

Production Engineer

• Working with engineers across Yelp in supporting new features and services.
• Integrating tools to monitor platform stability and performance.
• Help scale our Kubernetes clusters and AWS-based infrastructure while maintaining our platform's SLOs.
• Ensure the reliability of Yelp’s primary datastores (MySQL and Cassandra).
• Troubleshoot site issues using industry-leading tools like Splunk, Grafana, and Prometheus.
• Automate everything with Python, Puppet, Git, Jenkins, Terraform and more!
• Develop custom tools, when off-the-shelf solutions don’t work at our scale and contribute upstream to open source projects.
• Design and implement new systems, tests, and procedures.
• Foster and build a fun, diverse, and inclusive culture that reflects Yelp’s values.
• Participate in light on-call rotations - we have geographically distributed SRE teams for follow-the-sun support, which reduces the need to be on-call 24h a day!

Senior Site Reliability Engineer – Production Engineering

Marketing

• Own and execute the end-to-end strategy and execution for lifecycle marketing campaigns from strategy to building to reporting, analysis, and optimization to drive aggressive acquisition for Restaurants’ products
• Manage the entire customer journey, moving beyond simple acquisition to drive retention, upsell, and advocacy
• Be hands-on in our marketing automation platform (Salesforce Pardot) to set up email and push campaigns to educate, engage, and convert prospects across all restaurant segments (SMB, Mid-market, and Enterprise)
• Partner with Marketing Ops and other Yelp LCM managers to inject Yelp Host messaging into every possible touchpoint across the entire company
• Plan, design, and execute high-tempo lifecycle marketing tests (A/B testing subject lines, offer timing, and channel mix)
• Write creative briefs and manage production workflow
• Manage Calendly events to streamline customer scheduling and engagement
• Uncover opportunities for marketing campaign optimization across the customer lifecycle including segmentation and personalization

Senior Lifecycle Marketing Manager, Restaurants

Recruitment

• Proactively manage a large pipeline of inbound applicants to effectively identify talent for our Customer Success teams.
• Source top talent for our external Sales Manager hiring program.
• Manage candidates through Yelp's interview process while adhering to our applicant qualification standards when conducting phone interviews, onsite interviews, and follow-up calls.
• Work with hiring managers to open new roles, gather feedback, and assist with onboarding new hires.
• Partner with internal cross functional groups including, Comp, Benefits, HR and Ops teams to facilitate hiring.
• Act as an advocate for both hiring teams and candidates; establish regular touch points and maintain thorough follow through.
• Train all hiring managers on interviewing best practices and lead by example in commitment to hitting hiring goals.
• Create a world-class candidate experience through all verbal and written communication and presentations.
• Manage the offer and negotiation process, which may include reference and background checks and offer acceptance/declines.
• Track goals, metrics, and performance of the interview process and regularly provide feedback and make suggestions for improvement.
• Utilize ATS as well as other sources to identify passive talent when necessary for hard to fill roles.
• Maintain a strong community network to surface qualified candidates when needed.
• Propose and implement ongoing improvements to recruitment efforts.
• Monitor and suggest appropriate sourcing channels for optimal candidate activity.
• Promote Yelp to candidates and external service providers with enthusiasm, passion, and authenticity at all times.
• Complete thorough, informative, and compliant data on each candidate in the process at all times.

Strategic Sales Recruiter

• Orchestrate role-based new-hire onboarding—schedules, access, pre-work, and comms—to ramp cohorts smoothly.
• Own enablement content end to end: keep playbooks and tool guides current and findable in the CMS/LMS, retire stale assets, and publish updates via our wiki and newsletter.
• Design and deliver training: create micro-learnings, paths, and quizzes; schedule/host sessions; record and share concise recaps with key takeaways and FAQs for a distributed org. Includes facilitating existing training materials.
• Equip sellers on our tool stack (e.g., Salesforce, LinkedIn Sales Navigator, Yesware) with clear how‑tos and light admin support.
• Run ongoing development and certification programs; gather field feedback and iterate for impact.
• Partner across Sales, CS, Ops, Product, and Marketing—We win as one team; this role isn’t for solo operators.
• Stay current on digital advertising, Yelp products, and sales best practices.

Sales Enablement Specialist

Program Manager

• Own multi-segment onboarding and certifications end to end: define competencies, curriculum maps, and assessment standards; reduce ramp time and increase productivity.
• Lead product and launch readiness: run needs analysis, coordinate cross-functional content, drive training and change management, and report adoption/impact to senior leaders.
• Set content strategy and governance: establish taxonomy, versioning, review cadences, and deprecation; keep playbooks and tool guides current and discoverable in the LMS/CMS; publish updates via wiki/newsletter.
• Design and deliver at scale: create blended learning (ILT/vILT, eLearning, microlearning), practice/reinforcement, and certification paths; enable a distributed field with concise assets and job aids.
• Implement measurement and ROI: define KPIs/OKRs for programs, build dashboards with RevOps, run experiments/A-B tests, and iterate based on data and field feedback.
• Lead cross-functional collaboration: create program charters and RACIs; align Sales, CS, Ops, Product, and Marketing; manage dependencies and drive decisions in senior forums.
• Drive tool enablement at scale: partner with owners of Salesforce, Highspot, LinkedIn Sales Navigator, Yesware, etc., to design training, streamline workflows, and propose scalable improvements.
• Coach and mentor Enablement Specialists and SMEs: set quality bars, provide reviews/feedback, and share templates and standards that raise the bar across the team.
• Facilitate high‑impact sessions: lead complex trainings, executive briefings, and train‑the‑trainer programs; represent Enablement confidently in senior meetings.
• Stay current on digital advertising, Yelp products, and sales best practices; translate insights into actionable enablement that changes behavior and outcomes.

Sales Enablement Program Manager

Customer Support

• Provide exceptional and timely inbound customer support via phone and email
• Consult and educate our customers to provide value, resolve their business needs, and retain their business
• Become an expert in the Yelp Restaurant SaaS product suite and adapt product recommendations quickly to suit client needs - asking probing questions and finding solutions will be critical to your success
• Help owners with their full suite of Yelp Restaurant tools to market their restaurant, efficiently manage their front of house, and drive diners.
• Grow and learn in a fast-paced high-growth environment - there will be plenty of opportunities to stretch your skillset and make an impact for our customers and our company

Retention Restaurant Support Specialist, SaaS Sales

Business Development Rep

• Advance Yelp's mission: Connect consumers to great local businesses by deeply integrating Yelp’s hundreds of millions of reviews, photos, action links, and business listing data into leading AI and Search platforms and products.
• Work with Elite Partners: Manage relationships with a focused suite of high-value partners (e.g. Apple Maps, Microsoft, Amazon Alexa, DuckDuckGo, Yahoo, Vagaro, and more).
• Shape the Future: Lead initiatives that drive consumers into Yelp’s flagship apps and websites, as well as frontier initiatives: Voice AI and Yelp’s AI Assistant.
• Cross-Functional Leadership: Develop deep working relationships across departments, including product management, engineering, business operations & strategy, marketing, user operations, accounting/finance, legal, and others.
• Data-Driven Growth: Partner with Product and Business Operations & Strategy to measure, analyze, and optimize all aspects of the user acquisition, conversion, and retention funnel.
• Innovate Relentlessly: Deliver innovative in-product experiences that improve user experience, help users reach their “aha” moments faster, and expand Yelp’s conversion funnel at the top (discovery) and bottom (task completion).
• Report & Influence: Clearly and transparently communicate priorities, progress, risks, results, and learnings to stakeholders, including senior leadership.

Associate Director – Business Development

General Counsel

• Collaborate with executives and partners in Finance, Accounting, Investor Relations, and teams across Yelp to draft clear and accurate public disclosures
• Help shape Board and committee agendas and take part in committee meetings
• Draft, update, and maintain corporate governance policies
• Team up with Investor Relations and Public Relations on shareholder communications
• Streamline and improve processes to ensure timely, efficient public company reporting
• Lead the legal side of M&A transactions and negotiate deal documents
• Support our stock administration team with equity plans, trading windows, 10b5-1 plans, and related matters
• Stay on top of changes in the legal landscape, flag risks, and recommend practical solutions
• Work closely with outside counsel on a range of high-impact matters

Corporate Counsel, Corporate Securities

Performance Marketing

• Lead the strategy, execution, and optimization of SEM, Affiliate Lead-Gen and Paid Social performance marketing initiatives to deliver high-quality home services leads at scale.
• Own and optimize campaigns, overseeing significant budgets while maximizing ROI and lead quality through advanced analytics and continuous testing.
• Identify and drive new growth opportunities by leveraging data-driven insights and innovative acquisition tactics across search engine marketing (SEM), paid social, and affiliate lead-generation.
• Build, mentor, and inspire high-performing teams with a focus on results, accountability, and continuous improvement.
• Partner closely with analytics and cross functional stakeholders to ensure campaigns meet business objectives.
• Provide clear reporting and strategic recommendations to leadership and key stakeholders.
• Stay informed on industry trends, regulatory requirements, and evolving best practices in performance marketing.

Associate Director, Performance Marketing

Auditor

• Participate in the execution of SOX compliance activities including understanding business processes and underlying systems, conducting and participating in walkthroughs, and performing tests of design and operational effectiveness for key business process and/or technology controls.
• Build effective working relationships and trust with our business, accounting, and engineering partners across the organization.
• Develop a detailed understanding of Yelp's business processes and systems, identifying both control gaps and opportunities to streamline processes and controls.
• Create and modify test plans to ensure identified control attributes are examined appropriately.
• Document accurate and detailed work papers clearly describing the tests, the result of work performed, and conclusions reached.
• Evaluate control deficiencies, collaborating with control owners on root cause identification, mitigating controls, impact analysis, and remediation action plans.
• Proactively follow-up, track, and disposition all identified audit findings.
• Identify opportunities to enhance the SOX program to improve efficiency and increase the value we provide to Yelp.
• Help to educate the company on the role of YAR and its value proposition.

Senior Internal Auditor

Growth Marketing

• OKR Reporting & Measurement: Own the analytics frameworks for investigating performance and help ensure we are on track to Consumer Marketing OKRs. Ensure measurement is actionable, accurate, and supports evolving business priorities.
• User & Channel Insights: Analyze user journeys and channel performance to identify opportunities and friction points across the marketing funnel.
• Marketing Measurement & Funnel Optimization: Develop dashboards, measurement models, and experiment infrastructure for actionable insights throughout the consumer lifecycle.
• Advanced Data Mining & Marketplace Exploration: Dive into Yelp’s rich datasets, including trending restaurants, services, foods, and user-generated content, to uncover actionable themes that inform consumer strategy and marketing.
• Leverage Emerging AI & Automation: Use cutting-edge AI and machine learning tools to unlock insights, automate repetitive analyses, and accelerate the discovery of new growth levers. Proactively evaluate and integrate new AI-powered analytics solutions.
• Experimentation & Strategic Recommendations: Design, run, and interpret A/B and multivariate experiments. Translate findings into actionable recommendations for marketing, product, and leadership teams.
• Cross-Functional Partnership: Collaborate with Marketing, Biz Ops, Product, Engineering, Data & Analytics and Strategy teams to turn analytical insights into business action. Facilitate data-driven decision-making at all levels. Regularly present to both technical and non-technical stakeholders at all levels of the org.
• Develop and Scale Analytical Best Practices: Champion best practices in analytics infrastructure, fostering a culture of experimentation and continuous learning across the growth team. Empower fellow marketers to extract their own standardized insights to embed a data driven culture across the team and create bandwidth for high value analytics and insights.
• Problem-Solving & Strategic Solutioning: Deconstruct complex business challenges into actionable analytical problems, developing and implementing data-driven solutions that directly fuel user growth.

Growth Science Manager, Consumer Marketing

Product Marketing

• Develop and execute refine pilot and go-to-market strategies for new and existing attribution solutions and features (e.g. Yelp’s Conversions API)
• Partner with Enablement and go-to-market teams to build and implement targeted adoption strategies to ensure continued growth of critical measurement solutions
• Design and lead research initiatives to understand attribution trends and perceptions among clients and prospects and translate insights into actionable recommendations to inform product and go-to-market strategies
• Collaborate with Product to create and package measurement frameworks and playbooks tailored to key advertiser segments
• Co-develop internal resources and provide ongoing expertise to strengthen measurement knowledge across Yelp’s account teams
• Build compelling narratives and positioning, and create marketing content (web resources, case studies etc) to strengthen Yelp’s market presence
• Represent the voice of the customer in leadership & cross-functional planning forums, ensuring that go-to-market needs and frontline learnings inform roadmap and priorities
• Track and communicate adoption wins & challenges and support ongoing knowledge sharing throughout the organization.