XS.com

Customer Success Manager

XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic CRM Administrator - Japan to join our team of experts!
Oversee and enhance CRM for optimal data capture, processing, and use aligned with business goals.
Continuously refine the CRM infrastructure to support sales and marketing.
Ensure database accuracy and integrity, implementing data segmentation to improve targeted marketing efforts.
Develop and execute personalized campaigns tailored to customer segments by behavior, preferences, and lifecycle stage.
Analyze customer data to identify trends and provide actionable insights to support sales and marketing improvements.
Coordinate with marketing, sales, and customer support to create cohesive strategies that boost engagement and retention.
Manage and execute multi-channel campaigns (email, push notifications, in-app messaging) to reach the right audience effectively.
Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.

CRM Administrator

Content Writer

• XS is a licensed Multi-Asset CFD Broker hiring a Scriptwriter - LATAM for marketing
• Develop 4 high-quality scripts per week aligned with a 3-month rolling content calendar
• Write engaging, creative, and platform-appropriate scripts for educational, curiosity-driven, and interview-style content
• Collaborate with the marketing team to ensure scripts align with the brand’s voice, tone, and LATAM cultural context
• Research trending topics, formats, and storytelling techniques to enhance engagement
• Ensure timely delivery of scripts to meet publishing schedule