XS.com

Operations

• Trading Platform Monitoring
• Oversee the operation of trading platforms with respect to client order reception and transmission.
• Monitor pricing and order execution across all products.
• Ensure the smooth operation of the company’s systems and trading platforms, escalating technical issues when necessary.
• Handle client requests and complaints, providing technical support related to trading execution.
• Risk & Exposure Management
• Monitor client exposures and company risk positions.
• Track leverage, margin requirements, and concentration risks.
• Market & Client Activity Analysis
• Analyze and report on client trading activity.
• Generate reports in line with internal procedures to identify trading patterns or suspicious activity.
• Stay up to date with market news and monitor trends across all major asset classes.

Junior Trading Operations Analyst

Customer Success Manager

XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic CRM Administrator - Japan to join our team of experts!
Oversee and enhance CRM for optimal data capture, processing, and use aligned with business goals.
Continuously refine the CRM infrastructure to support sales and marketing.
Ensure database accuracy and integrity, implementing data segmentation to improve targeted marketing efforts.
Develop and execute personalized campaigns tailored to customer segments by behavior, preferences, and lifecycle stage.
Analyze customer data to identify trends and provide actionable insights to support sales and marketing improvements.
Coordinate with marketing, sales, and customer support to create cohesive strategies that boost engagement and retention.
Manage and execute multi-channel campaigns (email, push notifications, in-app messaging) to reach the right audience effectively.
Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.

CRM Administrator

Content Writer

• XS is a licensed Multi-Asset CFD Broker hiring a Scriptwriter - LATAM for marketing
• Develop 4 high-quality scripts per week aligned with a 3-month rolling content calendar
• Write engaging, creative, and platform-appropriate scripts for educational, curiosity-driven, and interview-style content
• Collaborate with the marketing team to ensure scripts align with the brand’s voice, tone, and LATAM cultural context
• Research trending topics, formats, and storytelling techniques to enhance engagement
• Ensure timely delivery of scripts to meet publishing schedule