Xcel Energy

Engineer

• Viewed as the technical engineer or subject matter expert for the organization in the application of advanced theories, concepts, principles, and processes for an assigned area of responsibility.
• Contributes to the development of new principles and concepts.
• Responsible for major project or several complex projects of moderate to large scope.
• Serves as organization spokesperson on advanced projects and/or programs.
• Acts as advisor to management and customers on advanced technical research studies and applications.
• Works under consultative direction toward broad general goals and objectives.
• Determine and pursue courses of action necessary to obtain desired results.
• May provide work direction for a team of engineers, technicians, and other professionals as necessary to complete assignments.
• May lead multiple critical and/or complex projects including research, design, equipment specification & selection, installation, start-up, commissioning and evaluation of work progress and results.
• Acts as advisor to management and customers on advanced technical research studies and applications.

Engineer – Staff, Senior, Principal

Customer Support

• The Clerk's primary responsibility is entering web service orders into the customer billing system.
• Accountable for individual performance indicators of productivity and accuracy.
• Responsible for accurately entering in detail from service orders via multiple communication channels.
• Performing consistently to meet objectives and goals.
• Performing work and handle customers in a professional and respectful manner.
• Performing other limited duties as assigned, including projects as needed.

Customer Care Clerk

Security Engineer

• The Senior Security Engineer is responsible for creation, coordination, implementation and execution of cyber security solutions.
• Provide security governance and oversight in support of Xcel Energy's strategy and consistent with the IT Security & Risk Management Program Strategy.
• Work closely with key business partners, internal technology teams and external vendors to detect future trends and ongoing activity.
• Provide oversight and governance to projects and changes within the environment to ensure consistent implementation and effectiveness of security technology and controls.
• Engineer and implement security solutions in support of the overall security objectives of Xcel Energy.
• Provide technical leadership, governance and oversight for the design of information technology systems, projects and changes within the XE environment with a core focus on security to ensure systems reliability, accessibility and compliance.
• Drive and educate on the Security architecture discipline, processes, concepts and best practices.
• Perform technical security research, analysis and evaluation of new technology tools and provide strategic direction.
• Develop and maintain a working relationship with 3rd Party service providers responsible for providing technology consulting.

Senior Security Engineer – Identity

Learning and Development

• Coordinate and maintain company training programs.
• Act as a liaison among students, managers, technical instructors, and oversight committees.
• Respond to requests about programs to outside agencies.
• Oversee aspects of programs and responsible for the end-to-end management of the training from scheduling through record keeping.
• Coordinate the annual scheduling of customer programs with input from the instructors and business.
• Interface with Training organization, customer and learning software systems to track progress against curriculums and reporting on key metrics.
• Organizing material, assigning content to users, tracking course to needs, and other program best practices.
• Record, track, and maintain student records throughout multiyear training program(s).
• Conduct audits to ensure accuracy in regulatory compliance.
• Provide consistent and readable reporting to students, instructors, internal oversight committees and external regulatory agencies.
• Curriculum and content management to support various training programs.

Training Coordinator

Art Director

• Oversees and evolves brand governance and design standards to ensure a cohesive, impactful brand strategy articulation.
• Develop, design and produce digital, video and print content across various mediums to support Xcel Energy’s strategic marketing priorities
• Consults on development of ad and media plan briefing documents, from a creative perspective, to ensure consistency with brand strategy and product/program goals.
• Direct and manage complex, multifaceted projects and programs.
• Proactively seeks and mines creative opportunities that achieve company goals and appropriately enlists internal management and agency resources to address client opportunities/challenges.
• Develops a thorough knowledge and understanding of Xcel Energy business, products, markets, trends, and internal organization dynamics
• Budget/financial management awareness and ownership as assigned and maintain a thorough and current knowledge of Xcel Energy programs and products.

• The Lead Systems Administrator is responsible for installing, configuring, maintaining and restoring services to operating systems within IT and OT domains.
• They independently maintain the integrity of the systems through oversight to changes and participation in incident and problem management activities and user support.
• They lead users and technical teams during service restoration events.
• They deploy new systems and oversee technical aspects of changes on existing systems or infrastructure.
• They provide technical leadership within the realm of their expertise.

Lead Systems Administrator, Physical Security

Human Resources

• Develops and executes organization and comprehensive business area-level HR strategies
• Advises business area senior leadership team on the full range of HR and related business functions
• Responsible for employee-related activities for the leadership team of the business area they support
• Maintain knowledge of the broader population through strong connections with related HR staff
• Design and drive HR & business area strategy alignment in collaboration with HR and Business Leaders
• Build relationships and work with senior leaders to clarify strategy, manage talent, create value added organizational capabilities and deliver supporting HR strategies
• Serve as functional HR experts, client advocates, talent advisors, and strategic partners to their business areas
• Collaborate with Centers of Excellence to improve and implement organization design & workforce planning, performance management strategy, and total rewards strategy
• Work with HR Generalists to infuse employee insights into organizational strategies
• Conduct benchmarking to identify best practices and changing trends in the HR field
• Devise leadership development & coaching opportunities for business area leadership team needs
• Ensure the identification, assessment & development of key talent within business area
• Develop, implement and assess succession pipeline strategy planning
• Act as HR Generalist for the business area leader's direct reports

Principal HR Business Partner

Financial Planning and Analysis

• Responsible for the production and distribution of standard internal management reports
• Execution and sustainment of master data policies, rules and standards for the Finance organization
• Expand the scope of the standard internal financial reports being delivered
• Enhance efficiency of processes
• Manage the aggregate demand for ad-hoc reporting
• Perform analytics to help drive business discussions and decisions
• Maintain strong relationships with Business Areas and Business Area Finance to ensure reporting needs are providing valuable insights
• Facilitate demand management for additional reporting or dashboard views
• Work continuously to improve reporting solutions
• Maintain and enforce data policies, rules and standards for WBS and IO master data attributes
• Create master data in a manner that allows for accurate and impactful internal financial reporting
• Evaluate compliance with data standards for data/reporting requests
• Implement reports and establish processes to monitor and enforce accurate set-up and use of financial master data
• Communicate results and establish appropriate accountability for resolution plans
• Develop and perform analytics to deliver insights to help optimize and manage financial results on overall consolidated portfolio
• Engage finance, business area, and operating company leadership as needed
• Involved in the training of co-workers, staff members, and new employees

Reporting and Financial Data Governance Consultant

Civil Engineer

• Overseeing and executing the detailed design and calculations for rolled steel and tapered tubular steel structures.
• Creating and maintaining design, procurement, and construction standards for civil and structural substation components.
• Coordinating with multiple engineering disciplines, construction teams, project management, and supply chain partners.
• Providing technical oversight and guidance to both internal engineers and external engineering teams.
• Responsible for (and may lead) multiple projects of moderate to large size or portions of major projects.

Substation Structural Engineer, Entry, Staff, Senior, Principal

Director

• Provides visionary and strategic leadership related to operational impacts for Distributed Energy Resources (DER) Integration, Energy Storage and Grid Operations & System performance groups.
• Leads engineering team responsible for development, implementation and management of technical areas for new and emerging industry technology.
• Interacts with Senior Executives, Regulatory, Utility Commissions and key stakeholders to develop and implement plans policy and practices.
• Primary accountability and lead for the DER Interconnection processes, including compliance.
• Responsible for the deployment of emerging DER pilots and demonstrations and other emerging technology.
• Understand financial impacts of decisions or policies and drive the development of operational and regulatory plans to gain approval and regulatory recovery.
• Analyze and evaluate value propositions and business cases.
• Through benchmarking and research, identify organizational opportunities to create efficiencies in the integration processes.
• Lead research investments through EPRI, NREL and similar entities to gain value and insights to guide technical requirements.
• Provide support to regulatory and testimony as necessary.

Director, Grid Strategy and Emerging Technology

Analyst

• Support Xcel Energy automated applications that contribute to departmental and business unit goals by analyzing, designing, implementing and supporting business processes and information systems
• Provide oversight, guidance, leadership and mentoring in the implementation of quality methodologies to effectively improve business results
• Support business activities by building relationships, determining business needs, analyzing process improvements opportunities, defining business
• Provide analytical and technical expertise in the development, integration and application of data collection
• Contribute to departmental and business unit strategic and operational goals by working with management, customers, vendors, and other stakeholders to analyze, design, implement and support business processes and information systems
• Includes facilitating discussions to identify, document, validate, and analyze business requirements, designing innovative solutions, and making recommendations that support departmental goals
• Provide technical input, business feedback, and direction for the development, deployment, and integration of existing and new data applications and automation technologies that optimize the company's customer service and financial goals and commitments
• Build and maintain effective working relationships with customers and other project stakeholders to understand and meet/exceed informational needs and expectations
• Interact with management, customers, vendors and other stakeholders through verbal or written communication
• Serve as a technical resource
• Develop and sustain daily data flow operations between information systems and processes
• Resolve data discrepancies and errors without negative impact on customer or internal operations
• Support/lead interdepartmental and/or cross functional teams to manage performance improvement project through understanding key business issues, clarifying project objects and linking to business objectives
• Lead projects, which develop and enhance business processes and information systems

Performance Analyst

Operations

• Responsible for leading a safe, high performing operations team which may include multiple levels, functions, facilities, and/or commodities while driving the efficient use of resources.
• Establish a culture of process adherence and continuous improvement.
• Effectively lead and implement daily operations, cyclical processes and special projects.
• Set and achieve business area goals that align with corporate and business unit strategies, goals and objectives, as well as process and performance, customer satisfaction, and reliability metrics.
• Manage team performance through focus on operational efficiency metric trends across areas of responsibility.
• Ensure and reinforce the importance of process adherence and data integrity.
• Drive continuous improvement efforts to define and shape opportunities that drive customer satisfaction and reliability.
• Achieve safety, productivity, customer service, and reliability targets by conducting and implementing the strategic planning for area of responsibility.
• Develop and effectively manage organization budgets and business plans.
• Identify and implement process improvements.
• Establish workforce/development planning practices to build strong, competitive teams and effectively manage performance.
• Build and maintain effective internal relationships.
• Manage and guide the execution and documentation of work in accordance with Xcel Energy policies and procedures, labor agreements, and regulatory standards.

Senior Operations Manager – Distribution

• Support the Xcel automated meter reading and data collection (AMR) applications that contributes to departmental and business unit goals by analyzing, designing, implementing and supporting business processes and information systems.
• Provide oversight, guidance, leadership and mentoring in the implementation of quality methodologies to effectively improve business results.
• Provide analytical and technical expertise in the development, integration and application of automated data collection systems data requirements to ensure maximum integrity of billing and energy data.
• Contribute to departmental and business unit strategic and operational goals by working with management, customers, vendors, and other stakeholders to analyze, design, implement and support business processes and information systems.
• Includes facilitating discussions to identify, document, validate, and analyze business requirements, designing innovative solutions, and making recommendations that support departmental goals.
• Provide technical input, business feedback, and direction for the development, deployment, and integration of existing and new data applications and automation technologies that optimize the company's customer service and financial goals and commitments.
• Build and maintain effective working relationships with customers and other project stakeholders to understand and meet/exceed informational needs and expectations.
• Develop and sustain daily data flow operations between information systems.
• Lead projects, which develop and enhance information systems.
• Prepare business and financial justification for projects.
• Interface with the Program Management Office.
• Responsible for assuring that projects are successfully implemented, and that appropriate user acceptance testing is performed.

Senior Performance Analyst

Designer

• Supervise Distribution Design personnel.
• Prioritize and assign work, assemble teams utilizing internal and/or external resources.
• Monitor and document results in order to ensure successful completion of projects, which includes monitoring Key Performance Indicators of cost, timeliness, etc.
• Assist in individual and team goal setting and monitoring as they relate to department goals and measures.
• Attract, recruit and retain a motivated and engaged workforce.
• Establish and communicate clear performance expectations so that employees know how their work contributes to the achievement of department, business unit and corporate objectives.
• Provides support and direction regarding technical information, preliminary designs, indicative costs and schedules to internal and external customers to support planning, budgeting, siting, permitting, maintenance activities, easement encroachment and relocation solutions and system restoration.
• Performs Design functions related to distribution projects varying in length and complexity.
• Prepares and checks preliminary and final distribution project designs, bills of material, cost estimates and material specifications relative to construction and improvements of distribution facilities.
• Review, monitor and approve distribution projects for compliance with national and state codes/tariffs and internal design standards and policies.
• Develop and recommend processes to ensure compliance with all requirements.
• Participates in corporate standards for design, policies and construction materials.
• Demonstrates technical expertise by keeping current and informed about technical developments and industry practices.
• Provides mentoring and training to new hires and existing Design personnel using the established skill based programs and other training resources.
• Assist Construction and Maintenance, Distribution Operations and Area Engineering with solutions to special projects or problems.
• Supports Engineering and Design to ensure customer and Company needs are met as related to Xcel Energy construction and maintenance activities.
• Lead Distribution Design as point of contact for internal and external customers.
• Fill in for Manager as necessary and complete other duties as assigned.
• Share responsibility for after hours "On-Call" duty for Xcel Energy Delivery.
• Assist in storm restoration efforts by troubleshooting and prioritizing outages, mobilizing design resources into the field for crew assistance and visual inspections and ensure public safety.

Tech Distribution Design Supervisor

Account Manager

• Develop and implement effective account management strategy and tactics including: Territory Management and Communication Plan; customer prioritization based on needs; identification of Key Decision Makers and Influencers; Collaborative Account Planning; and delivery of Demand-side management programs.
• Respond to all assigned customer inquiries including billing services, operations, rate and product/service inquires.
• May serve as leader on projects that set direction for these products and services.
• Negotiate, prepare and execute contracts for energy services, customer financing, equipment leasing and other special agreements.
• Advise and assist in local sales/account management activities including trade ally meetings, consumer demonstrations, employee meetings and special promotions.
• Maintain memberships and actively participate in professional, and community associations.