Writer

Director, Deal Desk Strategy & Operations

Writer

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $204,100 - $258,100 per year

Job Level

Lead

About the role

  • Drive GTM strategy: act as a strategic partner to Sales, Revenue Operations, BizOps, Finance, Legal, and Product leadership, providing executive-level guidance on complex deal structures, pricing, and non-standard terms to maximize revenue and accelerate deal velocity.
  • Lead and mentor: build, manage, and develop a high-performing deal strategy & operations team, fostering a culture of autonomy, high-quality execution, and continuous learning.
  • Build scalable processes: design, implement, and optimize the end-to-end quote-to-cash process. You will architect the systems and workflows that enable the team to operate efficiently at scale while maintaining accuracy and compliance.
  • Be a hands-on expert: serve as the ultimate point of escalation for the most strategic and complex deals, getting deep in the weeds with your team to find creative solutions and ensure successful closure.
  • Generate actionable insights: leverage data from deal cycles to provide the executive team with critical insights that will shape our GTM strategy, influence future pricing and packaging decisions, and inform product development.
  • Develop strategic relationships: cultivate strong, trust-based partnerships across the organization, establishing the deal strategy & ops team as the central hub of expertise for all commercial matters.
  • Drive quote-to-cash systems strategy: advise on the evolution of our quote-to-cash technology stack, ensuring our tools are optimized for our current needs and prepared for future scale.

Requirements

  • Proven experience in a deal desk, sales operations, or revenue operations leadership role, preferably within a high-growth B2B SaaS environment.
  • A "player-coach" mindset with a demonstrated ability to lead and mentor a team while also directly contributing to hands-on operational work.
  • Deep expertise in structuring complex, multi-product deals, with a strong understanding of revenue recognition principles and commercial legal terms.
  • A problem-solving and strategic mindset, with the ability to navigate ambiguity and build new processes and functions from the ground up.
  • Excellent interpersonal and communication skills, with the ability to build consensus and act as a trusted advisor to senior leadership.
  • Extensive experience with Salesforce CPQ or other quote-to-cash systems.
  • A passion for creating an AI-driven operational powerhouse that drives business growth and a reputation for being a collaborative, high-impact leader.
  • Experience working with revenue recognition principles and US GAAP.
Benefits
  • Generous PTO, plus company holidays
  • Medical, dental, and vision coverage for you and your family
  • Paid parental leave for all parents (12 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri
  • Flexible spending account and dependent FSA options
  • Health savings account for eligible plans with company contribution
  • Annual work-life stipends for:
  • Home office setup, cell phone, internet
  • Wellness stipend for gym, massage/chiropractor, personal training, etc.
  • Learning and development stipend
  • Company-wide off-sites and team off-sites
  • Competitive compensation, company stock options and 401k

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
deal desksales operationsrevenue operationsquote-to-cash processrevenue recognition principlescommercial legal termscomplex deal structuringdata analysisprocess optimizationAI-driven operations
Soft skills
leadershipmentoringproblem-solvingstrategic mindsetinterpersonal skillscommunication skillscollaborationtrust-buildingconsensus-buildingadaptability
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